Remote Mobile Text Chat Operator Jobs in Washington

General information
Job Posting Title
Mobile Devices Engineer
Date
Friday, June 5, 2026
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.
This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.
Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required. This role is remote.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS220, T4, Band 7
The Mobile Devices Engineer supports enterprise mobility services, providing secure engineering, operations, and sustainment of mobile device platforms supporting approximately 22,000 endpoints. This role directly supports Zero Trust, PKI, FISMA, and audit readiness requirements while enabling current operations and future mobility modernization.
Job-Specific Essential Duties and Responsibilities:
- Provide engineering, operations, and sustainment support for Mobile Device Management (MDM) and Mobile Threat Detection (MTD) platforms supporting enterprise mobility services.
- Manage mobile device profiles, compliance policies, OS compatibility, certificate-based authentication, and secure gateway integrations across multiple device types and operating systems.
- Support legacy and modern mobility capabilities (including secure containerization and legacy platform support) to ensure continuity of operations during technology transitions.
- Perform advanced troubleshooting, break-fix support, incident response, and root cause analysis for mobility-related outages, security events, and performance issues.
- Implement, document, and track security controls, POA&Ms, and compliance artifacts to support continuous FISMA, audit, and RFI response activities.
- Collaborate with cybersecurity, network, identity, and operations teams to design and implement future-state enterprise mobility and Zero Trust capabilities.
- Maintain accurate technical documentation, standard operating procedures, and architecture artifacts.
Job-Specific Minimum Requirements
- Enterprise Mobile Device Management (MDM) engineering and administration at scale.
- Mobile Threat Detection (MTD) platform integration and operations.
- PKI, certificate lifecycle management, and device-based
authentication.
- Familiarity with security frameworks including FISMA, NIST SP 800-53, and Zero Trust principles.
- Incident management, change management, and configuration control in an ITIL-aligned environment.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field (or equivalent experience).
- 8+ years of systems engineering experience, including enterprise mobility, endpoint management, or secure device platforms.
Preferred Skills and Qualifications:
- Experience supporting large federal mobility environments (10,000+ devices).
- Familiarity with ServiceNow for incident, change, and asset management.
- Experience supporting audits, OIG reviews, and compliance-driven RFIs.
- Knowledge of Zero Trust architecture implementation for mobile platforms.
- Strong documentation, stakeholder communication, and cross-team coordination skills.
#LI-Remote #techjobs #clearance #veteranspage
Minimum Requirements
TCS220, T4, Band 7
#TSTECH
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
80,000.00
Maximum Salary
$
115,000.00