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Remote Appointment Setter Call Center Jobs in Washington

Trivium

Appointment Setter

Washington, DC · Remote

$2.0K - $4.0K/mo

Remote. International strongly preferred (Latin America: Colombia, Argentina, Costa Rica, Mexico ... Confirm appointments by text and call, and keep no-show rates low * Target 40+ booked appointments ...

Trivium

Appointment Setter

Washington, DC · Remote

$2.0K - $4.0K/mo

Remote. International strongly preferred (Latin America: Colombia, Argentina, Costa Rica, Mexico ... Confirm appointments by text and call, and keep no-show rates low * Target 40+ booked appointments ...

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Fully remote aside from any onsite all-hands meetings * Must reside within the DMV area for onsite ... Book, adjust, and cancel appointments based on provider schedules * Collect and confirm patient ...

Addison Group

Bilingual Call Center Representative

Tysons, VA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment ... remote. * Standard schedule: Monday-Friday, 9:00am-6:00pm (1-hour unpaid lunch) Work Schedule ...

Addison Group

Bilingual Call Center Representative

Tysons, VA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment ... remote. * Standard schedule: Monday-Friday, 9:00am-6:00pm (1-hour unpaid lunch) Work Schedule ...

Addison Group

Bilingual Call Center Representative

Tysons, VA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center/Non-profit Location (city, state): McLean, VA (Hybrid role after training) Assignment ... remote. * Standard schedule: Monday-Friday, 9:00am-6:00pm (1-hour unpaid lunch) Work Schedule ...

Window Nation

Senior Call Center Agent

Fulton, MD · On-site +1

$21/hr

Schedule and manage appointments for the sales team. * Demonstrate subject matter expertise with ... Potentially hybrid (in office/remote) but must maintain the availability to work in the office, as ...

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Remote Appointment Setter Call Center information

What is a remote appointment setter call center?

A Remote Appointment Setter Call Center is a team or organization where employees work remotely to contact potential clients, customers, or leads on behalf of a business. Their primary responsibility is to make outbound calls, qualify leads, and schedule appointments for sales representatives or service providers. These positions require strong communication skills, the ability to follow scripts, and proficiency with online scheduling tools. Working remotely allows appointment setters to perform their duties from any location with reliable internet access.

What are the key skills and qualifications needed to thrive as a remote appointment setter in a call center?

To excel as a Remote Appointment Setter in a Call Center, you need strong verbal communication, active listening skills, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and scheduling tools is typically required. Outstanding interpersonal skills, persistence, and adaptability help you build rapport with clients and handle rejection effectively. These skills and qualities are crucial for consistently securing appointments, maintaining customer satisfaction, and achieving team goals in a remote sales environment.

What are some common challenges faced by remote appointment setters working in a call center environment?

Remote appointment setters in a call center often face challenges such as managing time effectively without direct supervision, maintaining high motivation during repetitive tasks, and overcoming communication barriers when connecting with clients virtually. Additionally, they must handle frequent rejections and adapt quickly to different client personalities, all while meeting daily or weekly targets. Staying connected with team members through regular virtual meetings and using collaborative tools helps maintain a sense of teamwork and support.

What is the difference between Remote Appointment Setter Call Center vs Remote Customer Service Representative?

AspectRemote Appointment Setter Call CenterRemote Customer Service Representative
Primary RoleScheduling appointments and leads for sales teamsHandling customer inquiries, support, and issue resolution
Required SkillsCommunication, persuasion, scheduling software familiarityCommunication, problem-solving, product knowledge
Work EnvironmentCall center or remote setup, focused on outbound callsRemote or call center, focused on inbound calls
Common Industry UsageSales, marketing, healthcareRetail, tech support, banking

While both roles involve communication over the phone remotely, the Remote Appointment Setter Call Center primarily focuses on scheduling appointments for sales or services, whereas the Remote Customer Service Representative handles customer inquiries and support. Both require strong communication skills and familiarity with call center tools, but their daily tasks and objectives differ significantly.

How do you become a remote appointment setter call center?

To become a remote appointment setter in a call center, you typically need good communication skills, a quiet work environment, and familiarity with phone and computer tools like CRM software. Many employers require a high school diploma or equivalent and may provide training on specific scripts and procedures. Having previous customer service or sales experience can also be beneficial.

How much do remote appointment setters make?

Remote appointment setters typically earn between $10 and $20 per hour, with some earning commissions or bonuses based on performance. Their total income can vary depending on experience, industry, and the number of appointments scheduled, with some earning around $25,000 to $50,000 annually. Strong communication skills and familiarity with CRM tools can enhance earning potential.

What are popular job titles related to Remote Appointment Setter Call Center jobs in Washington?

For Remote Appointment Setter Call Center jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Appointment Setter Call Center jobs in Washington look for?

The top searched job categories for Remote Appointment Setter Call Center jobs in Washington are:

What cities in Washington are hiring for Remote Appointment Setter Call Center jobs?

Cities in Washington with the most Remote Appointment Setter Call Center job openings:

Remote Appointment Setter Call Center jobs near you

Appointment Setter

Trivium

Washington, DC • Remote

$2.0K - $4.0K/mo

Full-time

Re-posted 16 days ago

Job description

Patient Care Coordinator & Appointment Setter

MEDICAL AESTHETICS  |  REMOTE 

Position:  Patient Care Coordinator & Appointment Setter

Location:  Remote. International strongly preferred (Latin America: Colombia, Argentina, Costa Rica, Mexico, and similar). US-based candidates considered.

Type:  Independent Contractor, full-time

Compensation:  Base $2,000 to $4,000 USD/month depending on experience, plus $25 per booked-and-attended appointment

Schedule:  Monday to Friday, U.S. business hours (EST/CST aligned), with staggered weekend coverage rotation

Trial Period:  30-day paid trial

Openings:  Multiple

ABOUT THE ROLE

We help leading medical spas across the United States grow through paid advertising, AI automation, and patient acquisition systems. Our marketing generates hundreds of qualified patients every day who are interested in treatments like Botox, fillers, weight loss, and more.

You are the friendly voice these patients hear first. Your job is to turn their interest into a booked, attended consultation, quickly, warmly, and consistently.

We are currently serving 13 clients and scaling to 50 within 60 days. This is a ground-floor seat on a team in rapid growth mode, and top performers will have room to move into team lead and management roles.

You are not cold calling strangers. Every person you contact already raised their hand: they clicked an ad, filled out a form, and asked about a treatment. Our current pain point is inconsistency. We need people who are skilled AND reliable, people who show up every single day ready to perform.

WHAT YOU'LL DO

High-Volume Outbound Calling

  • Make 300+ dials per day using a power dialer system
  • Contact new leads within 5 minutes of submission (speed to lead is the top priority)
  • Respond to new Facebook and Instagram leads as they come in
  • Cycle through older uncontacted leads after clearing all fresh leads
  • Manage leads for up to 3 clients at once

Appointment Booking

  • Book qualified consultations for med spa and aesthetics clients
  • Answer common treatment questions with confidence
  • Handle objections professionally and warmly
  • Confirm appointments by text and call, and keep no-show rates low
  • Target 40+ booked appointments per client per month

Lead Management

  • Work company-generated leads, no cold prospecting required
  • Prioritize leads by recency and engagement level
  • Reactivate previous and dormant leads
  • Follow structured call scripts while sounding natural, never robotic
  • Track and report daily KPIs (dials, contacts, appointments booked) in GoHighLevel (GHL)

TREATMENTS YOU'LL DISCUSS

Botox, Dysport, Xeomin, lip filler, facial filler, facial balancing, Radiesse, Sculptra, bio-stimulators, PRP, microneedling, weight loss (GLP-1), IV therapy, chemical peels, facial lasers, laser hair removal, skin tightening, and hormone therapy.

You don't need to be a provider. You simply need enough hands-on experience to confidently answer common patient questions.

WHO YOU ARE

You genuinely enjoy talking with patients about beauty, confidence, and self-care. You know how to make someone feel comfortable without sounding scripted. You build trust quickly, you stay organized, you love the follow-up, and you hate letting a potential patient slip through the cracks.

YOUR FIRST 30 DAYS (TRIAL PERIOD)

This role begins with a paid 30-day trial. It is how we both confirm the fit. During the trial you will:

  • Learn the power dialer, GHL platform, and call scripts
  • Understand each client's practice, services, and ideal patient
  • Demonstrate speed-to-lead discipline (5-minute response time)
  • Ramp to full dial volume (300+ dials per day) by the end of the trial
  • Begin booking appointments and tracking your daily KPIs
  • Show up on time, every shift

Passing the trial: consistent reliability, speed-to-lead discipline, full dial volume, and a steady flow of booked appointments earn you an ongoing contract.

After the Trial

  • Manage up to 2 client accounts, growing to 3 based on performance
  • Hit 40+ booked appointments per client per month
  • Maintain reliability: zero unexcused absences, on time every shift
  • Grow your earnings through bonus performance

THE KIND OF PERSON WHO THRIVES HERE

This is not a role where you make cold calls to uninterested strangers. Every lead already raised their hand. Your job is to be fast, warm, and helpful.

The people who succeed here care about connecting with patients and show up consistently. If you are skilled but unreliable, this is not the right fit. If you are dependable, high-energy, and you know what it feels like to walk into a med spa, we want to hear from you.

Requirements

REQUIREMENTS (YOU MUST HAVE)

Medical Aesthetic Experience

Minimum one year working inside a:

  • Medical Spa
  • Cosmetic Dermatology clinic
  • Plastic Surgery office
  • Aesthetic Clinic
  • Cosmetic Dental office
  • Weight Loss clinic
  • Women's Health clinic
  • Concierge Medical practice

If you have never worked around aesthetic treatments, this position probably is not the right fit.

Fluent English

You must sound natural speaking with American patients. A neutral, highly understandable accent is required, along with strong communication skills.

Performance & Reliability

  • Comfortable making 300+ dials per day in a fast-paced environment
  • Reliable and consistent. Showing up on time, every shift, is non-negotiable
  • Self-motivated and able to work independently from a home office

Tech

  • Familiarity with GoHighLevel (GHL) or a similar CRM or power dialer (HubSpot, Salesforce, Close, RingCentral, Dialpad, Five9, CallTools)
  • Your own laptop
  • Stable high-speed internet (speed test required, see application)

Availability

  • Monday to Friday, U.S. business hours, EST/CST aligned
  • Willing to cover staggered weekend shifts (see Schedule)

NICE TO HAVE

  • Bilingual (Spanish). We serve practices in Miami and Houston with Spanish-speaking patients
  • Experience with CloseBot, AI chat systems, or high-volume lead follow-up
  • Familiarity with appointment-setting metrics and KPI tracking
  • Previous experience with marketing agencies or lead generation companies

SCHEDULE

  • Core Hours: 9:00 AM to 5:00 PM EST, 5 days per week (40 hours)
  • Weekend Coverage: approximately 4 hours Saturday plus 4 hours Sunday on a staggered rotation across the team
  • Rotation Model: some setters work Monday to Friday, others Tuesday to Saturday. Each person gets one to two days off per week
  • Note: AI voice agents are being rolled out for off-hours coverage, which may reduce weekend hours over time

Benefits

COMPENSATION & BENEFITS

  • Base Salary: $2,000 to $3,000 USD/month, depending on experience
  • Performance Bonus: $25 per patient who books and attends their consultation
  • Paid Training
  • Leads Provided: all leads are company-generated through paid advertising. You never have to prospect
  • Growth: join a team scaling from 13 to 50 clients, with a clear path to team lead and management roles

Apply