Adelphi, MD · Remote
$51.50 - $71/hr
Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and ... Contract Work Arrangement: [Remote potential depending on candidate] Location: Adelphi, MD Duration:
New
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Adelphi, MD · Remote
$51.50 - $71/hr
Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and ... Contract Work Arrangement: [Remote potential depending on candidate] Location: Adelphi, MD Duration:
New
Remote (US) EST hours Duration: 3 months Role Overview We are seeking a talented and passionate ... Live Chat and Case Management: Build seamless escalation protocols, including live agent handoffs ...
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Remote (US) EST hours Duration: 3 months Role Overview We are seeking a talented and passionate ... Live Chat and Case Management: Build seamless escalation protocols, including live agent handoffs ...
Adelphi, MD · On-site +1
$85K - $90K/yr
Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and ... Contract Work Arrangement: [Remote potential depending on candidate] Location: Adelphi, MD Duration:
New
Adelphi, MD · On-site +1
$85K - $90K/yr
Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and ... Contract Work Arrangement: [Remote potential depending on candidate] Location: Adelphi, MD Duration:
New
Adelphi, MD · On-site +1
$85K - $90K/yr
Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and ... Contract Work Arrangement: [Remote potential depending on candidate] Location: Adelphi, MD Duration:
New
Adelphi, MD · On-site +1
$85K - $90K/yr
Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and ... Contract Work Arrangement: [Remote potential depending on candidate] Location: Adelphi, MD Duration:
New
Adelphi, MD · Remote
$52.25 - $72.25/hr
Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and ... Contract Work Arrangement: [Remote potential depending on candidate] Location: Adelphi, MD Duration:
New
Adelphi, MD · Remote
$52.25 - $72.25/hr
Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and ... Contract Work Arrangement: [Remote potential depending on candidate] Location: Adelphi, MD Duration:
New
This role specializes in handling customer interactions via live chat, email, online reviews, and AI-assisted chatbot responses, ensuring timely, accurate, and compassionate communication. As a DCSR ...
This role specializes in handling customer interactions via live chat, email, online reviews, and AI-assisted chatbot responses, ensuring timely, accurate, and compassionate communication. As a DCSR ...
Sterling, VA · Remote
$18 - $22/hr
This role specializes in handling customer interactions via live chat, email, online reviews, and AI-assisted chatbot responses, ensuring timely, accurate, and compassionate communication. As a DCSR ...
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Sterling, VA · Remote
$18 - $22/hr
This role specializes in handling customer interactions via live chat, email, online reviews, and AI-assisted chatbot responses, ensuring timely, accurate, and compassionate communication. As a DCSR ...
Washington, DC · Remote
$20 - $24/hr
Remote, local to DC, Maryland, Virginia market Assignment Type: Contract (Through October) Pay: $20 ... Respond to member inquiries through phone, email, and live chat in a timely and professional manner ...
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Washington, DC · Remote
$20 - $24/hr
Remote, local to DC, Maryland, Virginia market Assignment Type: Contract (Through October) Pay: $20 ... Respond to member inquiries through phone, email, and live chat in a timely and professional manner ...
... phone, live chat, and SMS. The candidate should be skilled in workforce planning, service level ... Remote (Maryland-based) While performing the duties of this job, the employee may be required to ...
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... phone, live chat, and SMS. The candidate should be skilled in workforce planning, service level ... Remote (Maryland-based) While performing the duties of this job, the employee may be required to ...
New
Catonsville, MD · On-site +1
... phone, live chat, and SMS. The candidate should be skilled in workforce planning, service level ... Remote (Maryland-based) While performing the duties of this job, the employee may be required to ...
New
Catonsville, MD · On-site +1
... phone, live chat, and SMS. The candidate should be skilled in workforce planning, service level ... Remote (Maryland-based) While performing the duties of this job, the employee may be required to ...
New
Sterling, VA · Remote
$16.50 - $22.25/hr
Efficiently manage a high volume of inbound and outbound communications, including calls and live chat, to confirm orders, schedule deliveries, and address any concerns or questions from patients and ...
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Sterling, VA · Remote
$16.50 - $22.25/hr
Efficiently manage a high volume of inbound and outbound communications, including calls and live chat, to confirm orders, schedule deliveries, and address any concerns or questions from patients and ...
VA · On-site +1
$16 - $21.75/hr
CDC INFO offers customer service via phone, email, and chat to provide the most up-to-date ... home and comply with remote working policies and requirements. - Flexibility required to ...
VA · On-site +1
$16 - $21.75/hr
CDC INFO offers customer service via phone, email, and chat to provide the most up-to-date ... home and comply with remote working policies and requirements. - Flexibility required to ...
$43K - $54K/yr
Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Required qualifications to be successful in this role: • MUST live within a 50-mile radius of the ...
$43K - $54K/yr
Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Required qualifications to be successful in this role: • MUST live within a 50-mile radius of the ...
$18 - $22/hr
Efficiently manage a high volume of inbound and outbound communications, including calls and live chat, to confirm orders, schedule deliveries, and address any concerns or questions from patients and ...
$18 - $22/hr
Efficiently manage a high volume of inbound and outbound communications, including calls and live chat, to confirm orders, schedule deliveries, and address any concerns or questions from patients and ...
Vienna, VA · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Vienna, VA · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Springfield, VA · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Springfield, VA · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Upper Marlboro, MD · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Upper Marlboro, MD · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Germantown, MD · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Germantown, MD · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Reston, VA · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Reston, VA · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Hyattsville, MD · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
Hyattsville, MD · Remote
$20/hr
Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...
$10.84 - $15.74
18% of jobs
$17.14 is the 25th percentile. Wages below this are outliers.
$15.74 - $20.65
24% of jobs
The median wage is $24.33 / hr.
$20.65 - $25.55
11% of jobs
$25.55 - $30.45
17% of jobs
$33.37 is the 75th percentile. Wages above this are outliers.
$30.45 - $35.36
9% of jobs
$35.36 - $40.26
13% of jobs
$40.26 - $45.17
3% of jobs
$45.17 - $50.07
3% of jobs
$50.07 - $54.97
0% of jobs
$54.97 - $59.88
1% of jobs
$59.88 - $64.78
1% of jobs
$10
$29
$64
A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.
A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.
To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.
The most popular types of Live Chat jobs in Washington are:
For Remote Live Chat jobs in Washington, the most frequently searched job titles are:
The top searched job categories for Remote Live Chat jobs in Washington are:
Cities in Washington with the most Remote Live Chat job openings:
$51.50 - $71/hr
Full-time
Posted 2 days ago
New
Diverse Agile Solutions, LLC (DAS) is seeking an experienced Conversational AI / Chatbot Developer to support an enterprise client and help design, develop, integrate, and optimize next-generation conversational AI experiences.
This is an exciting opportunity for a developer who enjoys working at the intersection of traditional conversational AI, Generative AI, and autonomous AI agents. The ideal candidate will have strong Microsoft Azure conversational technology experience and be comfortable integrating AI solutions with enterprise platforms such as Salesforce and PeopleSoft.
What You'll DoAt Diverse Agile Solutions, you'll work on challenging technology initiatives involving Artificial Intelligence, Cloud, DevSecOps, Cybersecurity, Agile Transformation, and Enterprise IT modernization.
We are a growing technology services company that values technical excellence, collaboration, accountability, and professional growth.
Position DetailsPosition: Conversational AI / Chatbot Developer
Company: Diverse Agile Solutions, LLC
Employment Type: Contract
Work Arrangement: [Remote potential depending on candidate]
Location: Adelphi, MD
Duration: Initially 6 month with possible extension
Compensation: $85,000 - $90,000
If you're an experienced Conversational AI developer who is excited about combining Azure, Generative AI, enterprise integrations, and next-generation AI agents, we'd like to hear from you.
