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Manager Text Chat Jobs in Washington (NOW HIRING)

HopeLink Behavioral Health

Crisis Services Coach

Oakton, VA · On-site

$58K - $66K/yr

... managers) on workflow improvements, compliance, and quality initiatives. * Maintain a current understanding of frontline work through 3 hours of direct service (voice and chat/text) engagement per ...

HopeLink Behavioral Health

Crisis Services Coach

Oakton, VA · Hybrid

$58K - $66K/yr

... managers) on workflow improvements, compliance, and quality initiatives. * Maintain a current understanding of frontline work through 3 hours of direct service (voice and chat/text) engagement per ...

Pella Mid-Atlantic

Contact Center Agent

Beltsville, MD · On-site

$16.50 - $22.25/hr

... chat function. * Complete Daily Data Entry for Customer interactions that occured via Phone, Text ... Utilize CRM software and adhere to best practices to track all customer sales interactions. Skills ...

Pella Mid-Atlantic, Inc.

Contact Center Agent

Beltsville, MD · On-site

$16.50 - $22.25/hr

... chat function. * Complete Daily Data Entry for Customer interactions that occurred via Phone, Text ... Utilize CRM software and adhere to best practices to track all customer sales interactions. Skills ...

Pella Mid-Atlantic

Contact Center Agent

Beltsville, MD · On-site

$16.50 - $22.25/hr

... chat function. * Complete Daily Data Entry for Customer interactions that occured via Phone, Text ... Utilize CRM software and adhere to best practices to track all customer sales interactions. Skills ...

Vylla Home

Real Estate Agent

Arlington, VA · Remote

$85K - $185K/yr

Free CRM and CMA tools, transaction management system, e-signatures and more * Customized training ... Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ...

Vylla Home

Real Estate Agent

Arlington, VA · Remote

$85K - $185K/yr

Free CRM and CMA tools, transaction management system, e-signatures and more * Customized training ... Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ...

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Showing results 41-60

All JobsText Chat JobsManager Text Chat JobsManager Text Chat Jobs in Washington

Manager Text Chat information

See Washington salary details

$26.1K

$69.5K

$116.1K

How much do manager text chat jobs pay per year?

As of Aug 9, 2026, the average yearly pay for manager text chat in Washington is $69,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $78,100.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are the most commonly searched types of Text Chat jobs in Washington? The most popular types of Text Chat jobs in Washington are:
What are popular job titles related to Manager Text Chat jobs in Washington? For Manager Text Chat jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Manager Text Chat jobs in Washington look for? The top searched job categories for Manager Text Chat jobs in Washington are:
What cities in Washington are hiring for Manager Text Chat jobs? Cities in Washington with the most Manager Text Chat job openings:
Manager Text Chat jobs near you

Inside Sales Support Specialist - Seasonal/Part-time

Ernesta

Fairfax, VA • On-site

$30/hr

Part-time

Posted 4 days ago

Job description

About Ernesta:

Ernesta believes that more soft surfaces mean happier homes. Our vision? To bring gorgeous, design-focused custom rugs to your places of gathering through an enjoyable, simple and affordable experience. 

Guided by our collective mission, our team is driven, hardworking, and highly ambitious. We're problem solvers, innovators and design enthusiasts. We are relentlessly focused on delivering beautiful, and delightfully simple solutions for our customers, creating curated and considered spaces to live in. 

About You:

First and foremost, you love the world of design! From furniture to art, and everything in between, you have a passion for spaces and a point of view to share. You find it easy to flex between many different tasks and enjoy a dynamic work environment. Connecting with people, understanding their perspectives and finding solutions excites and motivates you. You pride yourself on providing phenomenal customer service at every turn. 

About the Role: 

Ernesta is seeking a Seasonal Inside Sales Support Specialist to provide administrative and operational support to our Design & Sales Specialist team during our busiest season.

This role is ideal for someone with prior sales or account support experience who thrives behind the scenes, enjoys keeping projects organized, and understands how to move opportunities forward. Rather than owning the sales conversation, you'll help remove administrative work from the Inside Sales team so they can focus on building relationships and closing business.

You'll play an important role in ensuring trade customers receive timely follow-up, accurate information, and a seamless experience throughout the sales process.

Seasonal Employment

  • In-person, Part-time (up to 29 hours/week)
  • Duration: Hire date through January 30th 2027
  • Hourly Rate: up to $30/hour

What You'll Do:

  • Support Design & Sales Specialists with administrative tasks throughout the sales cycle
  • Offer elevated, consultative service across multiple channels (in person, chat, text, email, phone) to create a personalized experience 
  • Deliver exceptional design and product expertise to Ernesta's customers
  • Support the Inside Sales tea, through communication and proactive outreach
  • Qualify leads and identify opportunities for upselling, cross-selling, and expanding customer orders
  • Advise customers on how to size, floor plan layouts, and material selection
  • Ability to navigate between multiple software applications 
  • Maintain a clean, organized, and on-brand showroom that delights clients at every touchpoint
  • Spread kindness through every touchpoint, creating brand fans!
  • This is an in-person role, based out of our showroom located in the Mosaic District in Fairfax, VA.

Qualifications Include: 

  • 2+ years of experience in a consumer-facing role
  • 2+ years of customer service and/or direct consumer sales
  • High level of proficiency working online across multiple software tools such as Zoom, Google suite, Salesforce, Gladly, Shopify
  • Solutions oriented with sound judgment, business sense, and high integrity
  • Willingness to work in a collaborative environment and wear many hats
  • Great time management and organizational skills 
  • Flexible schedule, including weekend and holiday hours

Nice to Have:

  • Knowledge and enthusiasm for the design industry
  • Home furnishings or design industry experience.
  • BA or experience working in a creative field, interior design, art history, architecture, etc.
  • Account management experience 

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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