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Eko

Enterprise Account Manager, Telehealth

Role Summary The Enterprise Account Manager - Telehealth is responsible for driving customer success, retention, renewal, and expansion across a defined portfolio of Eko's Telehealth customers. This ...

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$61.4K

$102.5K

How much do manager telehealth jobs pay per year?

As of Jul 13, 2026, the average yearly pay for manager telehealth in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are Manager Telehealth jobs?

Manager Telehealth jobs involve overseeing the operations, staff, and technology that support virtual healthcare services. These managers coordinate telehealth programs, ensure compliance with regulations, and work to improve patient access and care quality through digital platforms. They often collaborate with clinical and IT teams to implement and maintain telehealth solutions, develop policies, and monitor program performance. Strong leadership, organizational, and technical skills are important for success in this role.

What are some common challenges faced by a Telehealth Manager, and how can they be addressed?

A Telehealth Manager often encounters challenges such as coordinating remote clinical teams, ensuring compliance with healthcare regulations, and maintaining high-quality virtual patient care. Effective communication and robust digital infrastructure are key to overcoming these obstacles. Regular training, clear protocols, and leveraging user-friendly telehealth platforms can help address technical and regulatory issues, while frequent check-ins with staff support team cohesion and patient satisfaction.

What are the key skills and qualifications needed to thrive as a Manager Telehealth, and why are they important?

To thrive as a Manager Telehealth, you need a solid background in healthcare administration, telehealth regulations, and project management, often supported by a bachelor's or master's degree in a related field. Familiarity with telemedicine platforms, electronic health records (EHRs), and HIPAA compliance tools is typically required. Strong leadership, communication, and problem-solving skills enable effective team management and patient engagement across virtual care settings. These competencies are crucial for ensuring smooth telehealth operations, regulatory compliance, and high-quality patient outcomes.
More about Manager Telehealth jobs
What cities are hiring for Manager Telehealth jobs? Cities with the most Manager Telehealth job openings:
What are the most commonly searched types of Telehealth jobs? The most popular types of Telehealth jobs are:
What states have the most Manager Telehealth jobs? States with the most job openings for Manager Telehealth jobs include:
What job categories do people searching Manager Telehealth jobs look for? The top searched job categories for Manager Telehealth jobs are:
Manager Telehealth jobs near you
Infographic showing various Manager Telehealth job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Enterprise Account Manager, Telehealth

Enterprise Account Manager, Telehealth

Eko

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

About Eko Health
Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry leading products are used by hundreds of thousands of clinicians on millions of patients around the world. With Eko, clinicians can detect cardiac and pulmonary disease with higher accuracy, diagnose with more confidence, manage treatment effectively, and ultimately give their patients the best care possible.
We have strong venture capital backing from investors like Artis Ventures, Questa Capital, Highland Capital, and Mayo Clinic Ventures.
Recognized by TIME magazine in 2025 as one of the world's top healthcare technology companies, Eko is one of the fastest growing digital health companies with products used around the world at some of the most prestigious health systems.
We have more than 8 FDA clearances including novel AI algorithms, and we invest heavily in quality clinical research and R&D to build and validate exceptional products for patients we care deeply about.
We've built a mission driven, high performing, talented, and diverse team of engineers, physicians, PhD's, creatives, and technologists. We are committed to investing in each other and our mission to ensure all patients have access to high quality care.
We are headquartered in Emeryville, California and privately-held with world class investors and partners.
Role Summary
The Enterprise Account Manager - Telehealth is responsible for driving customer success, retention, renewal, and expansion across a defined portfolio of Eko's Telehealth customers.
This role manages relationships with hospitals, health systems, and enterprise healthcare customers using Eko's telehealth platform, advanced FDA-cleared sensors, and provider software to support virtual and hybrid care delivery. The Enterprise Account Manager serves as a trusted partner to customers from onboarding and implementation through adoption, renewal, and expansion.
The ideal candidate has experience in healthcare customer success, account management, or enterprise account ownership, with a strong understanding of how hospitals and health systems adopt and scale clinical technology. This role requires the ability to manage complex customer relationships, coordinate cross-functional resources, identify growth opportunities, and ensure customers achieve meaningful value from Eko's Telehealth solutions.
Essential Functions
  • Own renewal, retention, and expansion outcomes across a defined portfolio of strategic Telehealth accounts.
  • Build trusted relationships with executive, clinical, operational, technical, and procurement stakeholders within hospitals, health systems, and enterprise healthcare customers.
  • Develop a deep understanding of each customer's goals, workflows, use cases, and definition of success.
  • Create and manage account plans that support adoption, utilization, customer satisfaction, renewal, and expansion.
  • Identify, scope, and drive expansion opportunities within existing health system logos, including new sites, service lines, use cases, licenses, devices, integrations, and product adoption.
  • Lead commercial discussions related to renewals, scope growth, pricing changes, and contract expansion.
  • Partner with the Director of Sales - Telehealth, Sales Operations, and Commercial leadership to forecast renewals, expansion pipeline, account health, and revenue risk.
  • Support cross-sell opportunities within existing accounts, including potential collaboration with the SENSORA Enterprise team where appropriate.
  • Facilitate customer onboarding, training, implementation support, performance measurement, renewal, and expansion in partnership with internal teams.
  • Deliver customer reports, business reviews, and value summaries that demonstrate Eko's impact, including utilization, workflow adoption, customer outcomes, and ROI where applicable.
  • Synthesize customer feedback and partner with Product, QA, Engineering, Implementation, and Commercial teams to continually improve the customer experience and platform.
  • Maintain accurate account plans, customer activity, pipeline updates, renewal status, and forecasts within CRM systems.
  • Ensure compliance with company policies and applicable laws and regulations.
  • Other duties as assigned.

Note: Job duties may change at any time with or without notice.
Required Qualifications
  • Bachelor's degree or equivalent practical experience.
  • 5+ years of experience in customer success, account management, client services, sales, or commercial roles in healthcare SaaS, digital health, MedTech, medical device, or enterprise healthcare technology.
  • Experience managing hospital, health system, IDN, or enterprise healthcare customer relationships.
  • Demonstrated experience supporting renewals, customer retention, expansion, upsell, or account growth.
  • Comfort owning commercial conversations tied to renewal, revenue growth, scope expansion, and customer value, not just satisfaction.
  • Experience managing complex, multi-stakeholder customer relationships across clinical, operational, technical, procurement, and executive audiences.
  • Strong understanding of healthcare workflows, enterprise implementation dynamics, and the challenges of adopting technology within large healthcare organizations.
  • Ability to use customer data, utilization metrics, and business context to tell a compelling value story.
  • Strong communication, organization, problem-solving, and relationship management skills.
  • Comfortable using Salesforce and other account management or customer success platforms.
  • Willingness to travel up to 25%.
  • Ability to perform the essential functions of the role with or without reasonable accommodation.
Preferred Qualifications
  • Experience with telehealth, virtual care, hospital-at-home, remote patient monitoring, or clinical workflow technology.
  • Experience managing accounts with greater than $100K annual contract value.
  • Experience working with technical integrations, partner platforms, health system IT teams, or enterprise security and procurement processes.
  • Background supporting FDA-cleared medical devices, regulated digital health products, or clinical software platforms.
  • Experience expanding product adoption across multi-site health systems or distributed care models.
Work Environment & Physical Requirements
  • Prolonged periods of sitting and working at a computer.
  • Periodic travel to customer sites, internal meetings, and industry events, up to 25%.
  • Must be able to perform job duties with or without reasonable accommodation.

Why join Eko Health?
Benefits and Perks We Offer:
  • The opportunity to work on products that impact the health of millions of people.
  • Generous paid-time off
  • Stock incentive plans
  • Medical/Dental/Vision, Disability + Life Insurance
  • One Medical membership
  • Parental Leave
  • 401k Matching
  • Learning and Development stipend

We believe the ability to listen is the ability to care. Eko was named one of the World's Top HealthTech Companies of 2025 by TIME and Statista. This honor reflects the mission to transform cardiac and pulmonary care through AI-powered stethoscopes and digital health solutions.
Case Studies & Customer Stories
Eko Blog
Newsroom
Work Experience & Location Requirements
  • This role is a remote position with expected travel. See above for more details on travel expectations.
  • Prolonged periods of sitting and working at a computer
  • Must be able to perform job duties with or without reasonable accommodation

$85,000 - $119,000 a year
Note - The posted compensation range reflects the base salary; however, this position is also eligible for additional commission earnings.
Compensation for this role is determined using a tiered market-based compensation structure. Salary ranges are established based on geographic labor market data and may vary depending on the employee's work location, experience, skills, and qualifications.
Tier 1: $106,500 to $119,000
Tier 2: $96,000 to $107,000
Tier 3: $85,000 to $95,000
Eko is proud to be an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. We are committed to building a diverse and inclusive team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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