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Manager Quickbooks Jobs (NOW HIRING)

United Terex, Inc.

Quickbooks Bookkeeper

Norristown, PA · On-site

$20 - $24/hr

We are seeking a detail-oriented Bookkeeper to manage daily financial transactions and maintain accurate accounting records. The ideal candidate has hands-on experience with Quickbooks, and ...

United Terex, Inc.

Quickbooks Bookkeeper

Norristown, PA · On-site

$20 - $24/hr

We are seeking a detail-oriented Bookkeeper to manage daily financial transactions and maintain accurate accounting records. The ideal candidate has hands-on experience with Quickbooks, and ...

WTTI

Quickbooks Bookkeeper

Allentown, PA · On-site

$18 - $20/hr

Quickbooks experience is preferred. This person will need to work with a team as well as ... time management, and prioritization skills Excellent computer, verbal and written communication ...

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How much do manager quickbooks jobs pay per year?

As of Jun 3, 2026, the average yearly pay for manager quickbooks in the United States is $51,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What is a Manager QuickBooks job?

A Manager QuickBooks job involves overseeing financial operations using QuickBooks accounting software. Responsibilities typically include managing accounts payable and receivable, generating financial reports, ensuring accurate bookkeeping, and assisting with budgeting and payroll. This role is crucial in maintaining financial accuracy and supporting decision-making within a company. Strong knowledge of QuickBooks, accounting principles, and financial analysis is essential for success in this position.

What are the key skills and qualifications needed to thrive in the Manager Quickbooks position, and why are they important?

To thrive as a Manager Quickbooks, you need a solid background in accounting or finance, strong organizational skills, and experience managing bookkeeping processes. Expertise in QuickBooks software, accounting principles, and often a QuickBooks ProAdvisor certification are highly beneficial. Excellent communication, problem-solving, and leadership abilities help you effectively supervise teams and interact with clients or internal stakeholders. These skills are crucial for ensuring accurate financial records, effective team management, and smooth financial operations within an organization.

What are some of the main challenges a Manager Quickbooks might face in their daily work?

One common challenge for a Manager Quickbooks is ensuring data accuracy while managing high volumes of financial transactions and reconciling discrepancies across multiple accounts. The role often requires juggling tight deadlines during month-end or year-end close, staying updated on software upgrades, and applying evolving accounting standards. You may also need to train and support team members who have varying levels of familiarity with QuickBooks. Successful managers stay organized, communicate effectively, and proactively identify and resolve issues before they impact financial reporting.
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Group Manager, QuickBooks Live Expert Services

Group Manager, QuickBooks Live Expert Services

Intuit

Mountain View, CA

Full-time

Posted 7 days ago

Intuit rating

8.4

Company rating: 8.4 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

65th of 185 rated software companies

Job description

Join the Intuit Customer Success team as a Group Manager of Expert Services Delivery for QuickBooks Live. We're bringing together the AI powered Quickbooks platform, with the human intelligence of our network of experts to deliver confidence to business and power their prosperity. We're growing our services to meet the end-to-end needs of small business customers and scaling impact through a global network of talent. This is an opportunity to be at the center of this growth, shaping the evolution of services and bringing prosperity to our customers and communities of experts. As a leader on this team, you will be central to delivering stellar experience for our customers and our rapidly growing network of bookkeepers, accountants, and financial experts. You'll be pivotal in scaling the service experience for our SMB customers and play a key role in growing our Live services, powering prosperity for our customers through AI-powered human expert experiences. Our approach to Customer Success is transforming and is always focused on achieving the highest levels of customer experience. We do this through customer-focused thinking, which powers customer retention and growth. Our mindset is deeply customer obsessed and solves customer pain through data-driven insights and innovation. The Quickbooks Live teams are at the core of this as we innovate, experiment, learn, and grow. 


You will be accountable for driving operational and quality performance across multiple teams, leading change management, driving efficiency and rigor, and coaching your leaders to deliver exceptional experiences for our customers and experts. You will play a key leadership role in the Intuit Customer Success organization and partner closely with our Global Business Solutions Group segment leaders, Product, Finance, and Modern Operations.


Responsibilities

Strategic Leadership 

  • Define and implement a forward-looking vision for talent and delivery that scales with our Quickbooks Live product growth and customer base. 
  • Lead and develop a global high-performance team of Senior Managers and experts across internal and partner teams. 
  • Establish clear goals, metrics, and success frameworks to continuously improve service delivery across bookkeeping, tax & compliance, and financial planning. 
  • Analyze data to identify trends, root causes of issues, and opportunities for process improvement and strategic intervention. 
  • Thrive in a high-change environment, leading with agility and embracing continuous evolution as QuickBooks Live scales its suite of services. 

Customer & Expert Experience and Advocacy 

  • Champion a customer and Expert experience-focused environment - drive the Embedded Services delivery teams to build relationships with our customers, resolve issues, attract and retain our Experts, and create promoters across both groups. 
  • Champion the voice of the SMB customer internally and ensure customer feedback on bookkeeping, tax, and FP&A services is translated into actionable product and service.
  • Evolve our service motions to unlock the value of our ecosystem of products and deliver on revenue goals 
  • Act as a strategic partner in evolving our service model for SMB customers, capitalizing on AI-powered features to expand the scope and complexity of expert delivery. 

Operational Ownership 

  • Implement best practices in case and escalation management, root cause analysis, and continuous improvement across expert services delivery. 
  • Own performance metrics including tNPS, PRS, SLA compliance, case resolution time, retention rates, and customer effort scores. 
  • Partner with workforce management, capacity planning, and service design to ready our teams for growth and build confidence for our experts and customers. 
  • Effectively manage team utilization, workload distribution, and capacity planning to optimize efficiency and ensure service quality across all embedded service lines. 
  • Collaborate with Ops Strategy & Finance to develop and deliver on aligned operational and financial goals. 

Cross-Functional Collaboration 

  • Establish and maintain strong, collaborative relationships with QBLive Product leaders, Experience Design, Engineering, Change Management, Operations, and support teams to ensure seamless handoffs and integrated customer experiences. 
  • Drive end-to-end strategic alignment across product, sales, and customer success to support integrated customer and expert journeys. 
  • Partner with forecasting, demand, and analytics teams to enhance accuracy in planning and drive accountability to performance targets.

Innovation & Tools

  • Drive adoption of new technologies to enhance embedded service experiences, including AI/ML-powered tools and automated workflows. Ensure the tech stack is optimized for efficiency and scalability as embedded services grow

Qualifications


  • Customer Experience Advocate: 10+ years of leading customer experience, removing friction and delivering stellar human customer experiences - ideally in a technology?enabled services or SaaS environment. 
  • Team & Talent Builder: Substantial leadership experience and a proven track record as a talent steward with a demonstrated history of hiring, leading, and developing high performing and engaged teams. Experience leading large, scaled teams of 100+. Experience delivering through onshore and offshore teams preferred.
  • Boundaryless Leader: Cross-functional leadership experience, partnering to influence different functions at all levels across product, engineering, finance, and operations. 
  • Product & Business Acumen: Customer and expert champion with a design mindset and demonstrated strengths in improving or designing new customer and expert experiences. Track record developing clear and compelling business cases that support prioritization of work and investments. 
  • Customer Success & Support Expert: Proven ability to lead and develop large-scale customer success teams and foster a high-performance culture through internal and partner workforces. Experience delivering customer success for SMBs. 
  • Experience in a dynamic work environment, managing and executing complex system and organizational change initiatives at scale.
  • Change Leader: Proven track record of success and significant experience in a fast-paced organization, leading customer-centric operations and teams. 
  • Bachelor's degree or equivalent practical experience; MBA, CPA, or professional qualification in Accounting or Finance 
  • Minimum of 10 years of experience primarily in service delivery, customer success, or account management in a people leadership role.
  • As this role will require collaboration across multiple global teams, it will require up to 25% travel.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 
San Diego: $171,000-231,500

Mountain View: $193,000-$261,000

Atlanta: $155,000-$210,000

Plano: $155,000-$210,000


Employment Type: Full-Time

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