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Manager Patient Program Jobs (NOW HIRING)

Overview Full Time Position The Manager of Patient Services provides 24/7 daily support and ... recovery programs. 5. Good verbal and written communication skills. 6. Good organizational and ...

Assists nursing leadership in setting strategic direction for key programs in alignment with ... Acquires and manages staffing for patient care unit. Collaborates with HR for requirements. 8.

The Manager of Patient Success oversees escalation management procedures for Natera's patient ... Lead operational programs, projects, and initiatives that help drive the sustaining business ...

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Manager Patient Program information

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$35.5K

$68.8K

$114.5K

How much do manager patient program jobs pay per year?

As of May 31, 2026, the average yearly pay for manager patient program in the United States is $68,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Patient Program, and why are they important?

To thrive as a Manager Patient Program, you need a background in healthcare management, strong organizational skills, and experience in patient support or program coordination, often supported by a relevant degree. Familiarity with healthcare software systems, data tracking tools, and sometimes certifications like PMP or Lean Six Sigma are commonly required. Excellent interpersonal communication, leadership, and problem-solving abilities help in managing teams and maintaining high patient satisfaction. These skills and qualities are crucial for ensuring effective program delivery, regulatory compliance, and optimal patient outcomes.

What are some common challenges faced by a Manager Patient Program, and how can they be effectively addressed?

A Manager Patient Program often encounters challenges such as coordinating between multiple healthcare providers, ensuring consistent patient engagement, and adapting to evolving healthcare regulations. Effective communication, robust data management systems, and ongoing training for team members can help address these challenges. Additionally, building strong relationships with stakeholders and regularly assessing program outcomes are crucial for maintaining quality and compliance in patient programs.

What are Manager Patient Program roles and responsibilities?

A Manager Patient Program oversees the development, implementation, and management of programs designed to support patients throughout their healthcare journey. Their responsibilities include coordinating with healthcare providers, ensuring compliance with regulations, managing program staff, and analyzing program effectiveness. They also work to improve patient outcomes, address patient needs, and may be involved in training, budgeting, and reporting. This role requires strong organizational, communication, and leadership skills to ensure patient programs run smoothly and meet their objectives.

What job makes $10,000 a month without a degree?

A Manager of Patient Programs typically earns a salary that can reach or exceed $10,000 per month, especially with experience and in large healthcare organizations. Such roles often require strong project management, communication skills, and industry knowledge but may not always require a formal degree if supplemented by relevant experience and certifications. High-paying healthcare management positions are available in environments that value expertise over formal education alone.

What is the difference between Manager Patient Program vs Patient Services Coordinator?

AspectManager Patient ProgramPatient Services Coordinator
CredentialsBachelor's degree, healthcare certification often preferredHigh school diploma or equivalent, healthcare experience beneficial
Work EnvironmentOffice-based, healthcare organizations, hospitalsClinic or hospital front desk, patient interaction areas
Employer & IndustryHealthcare providers, insurance companies, patient advocacy groupsHospitals, clinics, outpatient centers
Primary ResponsibilitiesOverseeing patient programs, coordinating care initiatives, managing staffAssisting patients, scheduling, providing information, handling inquiries

The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.

More about Manager Patient Program jobs
What cities are hiring for Manager Patient Program jobs? Cities with the most Manager Patient Program job openings:
What states have the most Manager Patient Program jobs? States with the most job openings for Manager Patient Program jobs include:
Manager Patient Experience

Manager Patient Experience

St. John's Episcopal Hospital

Far Rockaway, NY • On-site

$85K - $95K/yr

Full-time

Posted 3 days ago


Job description

Who We Are:
St. John's Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.
Come Grow With Us!
Type: Full-Time (75 hours bi-weekly)
Shift: Days
Hours: 9:00AM - 5:30PM
Pay: $85,000 - $95,000
Job Summary:
The Manager of Patient Experience reports to the Director of Patient Experience. In this role, the Manager of Patient Experience will supervisor the PX Specialist Team and their day-to-day functions. They will oversee the Patient Satisfaction support system for services located throughout the hospital system, to promote service excellence with a person-centered care approach and team engagement. The Manager of Patient Experience will serve as a liaison between the PX Specialists and department management. This role supports the implementation and sustainability of Planetree International principles, Age-Friendly Health System initiatives (4Ms), and patient experience improvement strategies.
Responsibilities:
  • Leadership & Program Management
    • Manage, and supervise Patient Experience Specialists staff day to day volume and activities
    • Maintain department tools, runs reports daily to ensure utilization and efficiency. Monitors Daily Patient Feedback and provides monthly performance reports
    • Manage system-wide Person-Centered Care initiatives aligned with Planetree International standards
    • Drive sustainability of Age-Friendly Health System initiatives, including the 4Ms Framework (What Matters, Medication, Mentation, Mobility)
    • Partner with nursing, physician leadership, and department heads to integrate patient experience best practices into daily operations

  • Patient Experience Strategy & Improvement
    • Collaborate with PX Leadership to co-design strategic initiatives to improve patient satisfaction, engagement, and overall experience
    • Analyze and manage patient satisfaction metrics (e.g., HCAHPS, NRC) to identify trends and opportunities
    • Manage performance improvement projects to enhance service excellence and patient-centered outcomes
    • Ensure alignment with regulatory, quality, and safety standards

  • Patient Advocacy & Service Recovery
    • Manage patient advocacy functions, including grievance resolution and service recovery processes
    • Ensure timely and compassionate responses to patient and family concerns
    • Monitor trends in complaints and grievances to inform system-wide improvements
  • Education & Culture Transformation
    • Promote a culture of empathy, dignity, and respect through training and coaching of staff and leaders
    • Facilitate workshops and educational sessions on person-centered care, age friendly and service excellence
    • Support onboarding and ongoing competency development related to patient experience

  • Collaboration & Engagement
    • Partner with interdisciplinary teams to embed patient and family voice into care delivery
    • Support Patient and Family Advisory Councils (PFACs) and other engagement initiatives
    • Represent Patient Experience on organizational committees and strategic initiatives

Qualifications:
  • Education
    • Bachelor's degree required (Master's preferred) in Healthcare Administration, Nursing, Public Health, or related field
  • Experience
    • 5+ years of experience in patient advocacy, patient experience, project management, healthcare operations, or related field
    • Experience with Person-Centered Care models and/or Planetree International preferred
    • Experience with Age Friendly 4M Framework preferred
    • Experience managing and coaching teams and leading performance improvement initiatives
  • Skills & Competencies
    • Strong leadership, coaching, and team development skills
    • Expertise in patient satisfaction data analysis and performance improvement
    • Knowledge of Age-Friendly Health Systems and the 4Ms Framework
    • Excellent communication, interpersonal, and conflict resolution skills
    • Ability to influence change and collaborate across all levels of the organization
  • Core Competencies
    • Person-Centered Care Leadership
    • Service Excellence & Culture Transformation
    • Data-Driven Decision Making
    • Patient Advocacy & Relationship Management
    • Equity and Compassion in Care Delivery

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.