ZipRecruiter

Log In

1

Manager Patient Program Jobs in Tennessee (NOW HIRING)

Vanderbilt Health

Program Manager

Nashville, TN · On-site

Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care ... Provides budgetary management to the program. Provides training and guidance for individuals ...

Compass Group

PATIENT SERVICES LEAD

Memphis, TN · On-site

$18/hr

... manage. * Adhere to facility confidentiality and the patient's rights policy as outlined in the ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT SERVICES LEAD

Maryville, TN · On-site

$18/hr

... manage. * Adhere to facility confidentiality and the patient's rights policy as outlined in the ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

Patient Dining Manager

Memphis, TN

$65K - $70K/yr

Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide ... Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian ...

Gentiva Hospice

Patient Care Manager

Jackson, TN · On-site

Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making ... Graduate of an accredited nursing program * Minimum of 3 years of direct patient care experience ...

New

Compass Group

Patient Dining Manager

Memphis, TN · On-site

$65K - $70K/yr

Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide ... Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian ...

Compass Group

Patient Dining Manager

Memphis, TN

$65K - $70K/yr

Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide ... Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian ...

Morrison Healthcare

Patient Dining Manager

Memphis, TN · On-site

$65K - $70K/yr

Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide ... Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian ...

Gentiva Hospice

Patient Care Manager

Johnson City, TN · On-site

Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making ... Graduate of an accredited nursing program * Minimum of 3 years of direct patient care experience ...

Gentiva Hospice

Patient Care Manager

Franklin, TN · On-site

Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making ... Graduate of an accredited nursing program * Minimum of 3 years of direct patient care experience ...

next page

Showing results 1-20

People also search for

All JobsManager Patient Program JobsManager Patient Program Jobs in Tennessee

Manager Patient Program information

What are the key skills and qualifications needed to thrive as a Manager Patient Program, and why are they important?

To thrive as a Manager Patient Program, you need a background in healthcare management, strong organizational skills, and experience in patient support or program coordination, often supported by a relevant degree. Familiarity with healthcare software systems, data tracking tools, and sometimes certifications like PMP or Lean Six Sigma are commonly required. Excellent interpersonal communication, leadership, and problem-solving abilities help in managing teams and maintaining high patient satisfaction. These skills and qualities are crucial for ensuring effective program delivery, regulatory compliance, and optimal patient outcomes.

What are some common challenges faced by a Manager Patient Program, and how can they be effectively addressed?

A Manager Patient Program often encounters challenges such as coordinating between multiple healthcare providers, ensuring consistent patient engagement, and adapting to evolving healthcare regulations. Effective communication, robust data management systems, and ongoing training for team members can help address these challenges. Additionally, building strong relationships with stakeholders and regularly assessing program outcomes are crucial for maintaining quality and compliance in patient programs.

What are Manager Patient Program roles and responsibilities?

A Manager Patient Program oversees the development, implementation, and management of programs designed to support patients throughout their healthcare journey. Their responsibilities include coordinating with healthcare providers, ensuring compliance with regulations, managing program staff, and analyzing program effectiveness. They also work to improve patient outcomes, address patient needs, and may be involved in training, budgeting, and reporting. This role requires strong organizational, communication, and leadership skills to ensure patient programs run smoothly and meet their objectives.

What job makes $10,000 a month without a degree?

A Manager of Patient Programs typically earns a salary that can reach or exceed $10,000 per month, especially with experience and in large healthcare organizations. Such roles often require strong project management, communication skills, and industry knowledge but may not always require a formal degree if supplemented by relevant experience and certifications. High-paying healthcare management positions are available in environments that value expertise over formal education alone.

What is the difference between Manager Patient Program vs Patient Services Coordinator?

AspectManager Patient ProgramPatient Services Coordinator
CredentialsBachelor's degree, healthcare certification often preferredHigh school diploma or equivalent, healthcare experience beneficial
Work EnvironmentOffice-based, healthcare organizations, hospitalsClinic or hospital front desk, patient interaction areas
Employer & IndustryHealthcare providers, insurance companies, patient advocacy groupsHospitals, clinics, outpatient centers
Primary ResponsibilitiesOverseeing patient programs, coordinating care initiatives, managing staffAssisting patients, scheduling, providing information, handling inquiries

The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.

What are popular job titles related to Manager Patient Program jobs in Tennessee? For Manager Patient Program jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Manager Patient Program jobs in Tennessee look for? The top searched job categories for Manager Patient Program jobs in Tennessee are:
What cities in Tennessee are hiring for Manager Patient Program jobs? Cities in Tennessee with the most Manager Patient Program job openings:
Manager Patient Program jobs near you

MGR, PATIENT EXPERIENCE - KNOXVILLE, TN

Compass Group

Knoxville, TN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Compass Group rating

6.3

Company rating: 6.3 out of 10

Based on 1,052 frontline employees who took The Breakroom Quiz

300th of 425 rated business services

Job description

  • We are hiring immediately for a Patient Experience Manager position.

 

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

 

Job Summary

Job Summary:

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans.  Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit

Maintains and supports client satisfaction at a level that ensures account retention

Administers required client/customer surveys and responds in a timely and effective manner

Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives

Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account's needs

Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)

Ensures compliance with all regulatory agencies (CMS, JCAHO)

Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success

Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts

Works closely with on-site management team to reach operational goals

Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize

Participates in all Patient Experience Department learning sessions including monthly educational webinars

Provides recognition for employee when programs are implemented with success

Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success

Compose patient satisfaction reports as needed to management. 

Implement forms, data, and ensure standardization for departmental patient satisfaction operations success.

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred

2-3 years in-servicing experience in customer service training

Hospitality and healthcare experience preferred

3-4 years experience in service-oriented operations

Good coaching and on the job training skills required

Excellent organizational skills and ability to multi-task essential

Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis. 
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. 

Morrison Healthcare maintains a drug-free workplace. 

What Compass Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply