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Manager Patient Program Jobs in Tennessee (NOW HIRING)

Plan, manage and coordinate the activities of a patient support team, services or programs of the department. Responsibilities ESSENTIAL FUNCTIONS: * Coordinate the work and activities of assigned ...

Plan, manage and coordinate the activities of a patient support team, services or programs of the department. Responsibilities ESSENTIAL FUNCTIONS: * Coordinate the work and activities of assigned ...

$18 - $25/hr

SUMMARY The Program Manager is primarily responsible for effectively meeting the temporary help and ... Cooperative, team-oriented, patient, calm under pressure * Ability to arrange things in certain ...

Program Manager

Fayetteville, TN · On-site

$18 - $25/hr

SUMMARY The Program Manager is primarily responsible for effectively meeting the temporary help and ... Cooperative, team-oriented, patient, calm under pressure * Ability to arrange things in certain ...

Program Manager

Pulaski, TN · On-site

$18 - $25/hr

SUMMARY The Program Manager is primarily responsible for effectively meeting the temporary help and ... Cooperative, team-oriented, patient, calm under pressure * Ability to arrange things in certain ...

... manage. * Adhere to facility confidentiality and the patient's rights policy as outlined in the ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

PATIENT SERVICES MANAGER II (PRISMA) Pay Grade: 12 Reports To: DIRECTOR Salary: 60 - 70 Other Forms ... Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide ...

... manage. * Adhere to facility confidentiality and the patient's rights policy as outlined in the ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

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Manager Patient Program information

What is the difference between Manager Patient Program vs Patient Services Coordinator?

AspectManager Patient ProgramPatient Services Coordinator
CredentialsBachelor's degree, healthcare certification often preferredHigh school diploma or equivalent, healthcare experience beneficial
Work EnvironmentOffice-based, healthcare organizations, hospitalsClinic or hospital front desk, patient interaction areas
Employer & IndustryHealthcare providers, insurance companies, patient advocacy groupsHospitals, clinics, outpatient centers
Primary ResponsibilitiesOverseeing patient programs, coordinating care initiatives, managing staffAssisting patients, scheduling, providing information, handling inquiries

The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Manager Patient Program, and why are they important?

To thrive as a Manager Patient Program, you need a background in healthcare management, strong organizational skills, and experience in patient support or program coordination, often supported by a relevant degree. Familiarity with healthcare software systems, data tracking tools, and sometimes certifications like PMP or Lean Six Sigma are commonly required. Excellent interpersonal communication, leadership, and problem-solving abilities help in managing teams and maintaining high patient satisfaction. These skills and qualities are crucial for ensuring effective program delivery, regulatory compliance, and optimal patient outcomes.

What are common challenges faced by a Manager Patient Program, and how can they be effectively addressed?

A Manager Patient Program often encounters challenges such as coordinating between multiple healthcare providers, ensuring consistent patient engagement, and adapting to evolving healthcare regulations. Effective communication, robust data management systems, and ongoing training for team members can help address these challenges. Additionally, building strong relationships with stakeholders and regularly assessing program outcomes are crucial for maintaining quality and compliance in patient programs.

What are the roles and responsibilities of a Manager Patient Program?

A Manager Patient Program oversees the development, implementation, and management of programs designed to support patients throughout their healthcare journey. Their responsibilities include coordinating with healthcare providers, ensuring compliance with regulations, managing program staff, and analyzing program effectiveness. They also work to improve patient outcomes, address patient needs, and may be involved in training, budgeting, and reporting. This role requires strong organizational, communication, and leadership skills to ensure patient programs run smoothly and meet their objectives.
What are popular job titles related to Manager Patient Program jobs in Tennessee? For Manager Patient Program jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Manager Patient Program jobs in Tennessee look for? The top searched job categories for Manager Patient Program jobs in Tennessee are:
What cities in Tennessee are hiring for Manager Patient Program jobs? Cities in Tennessee with the most Manager Patient Program job openings:

Full-time

Posted 15 days ago


Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

700th of 887 rated healthcare providers


Job description

Overview

PURPOSE STATEMENT: 

Plan, manage and coordinate the activities of a patient support team, services or programs of the department.

Responsibilities

ESSENTIAL FUNCTIONS: 

  • Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the shift or unit. 
  • Monitor performance and provide feedback, coaching, mentoring and training for staff. 
  • Respond to and manage emergencies. 
  • Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation. 
  • Maintain communication and relationships between medical staff, other department staff and leadership team by attending meetings and coordinating interdepartmental functioning in support of the mission and goals of the organization. 
  • Perform day-to-day operational and administrative tasks such as maintaining information files and processing paperwork. 
  • Conduct and administer fiscal operations, including planning budgets, authorizing expenditures and coordinating financial reporting. 
  • Prepare activity reports to inform management of the status and implementation plans of programs, services and quality initiatives. 
  • May, as determined by staffing or census needs, assist patient with their daily living activities, administer basic health care or treatments, participate in therapeutic or recreational group activities. 
  • Oversee admitting and discharging of patient. 
  • Monitor physical and emotional well-being of patient and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed. 
  • Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures as needed. 
  • Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patient to the community.  
  • Coordinate events and activities of others, scheduling programs and activities as needed. 
  • Provide transportation for patient as needed. May include driving of facility motor vehicle or coordinating transportation with appropriate staff member. 
  • Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. 

OTHER FUNCTIONS:  

  • Perform other functions and tasks as assigned. 
Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

  • High School diploma or equivalent required.  Associate's or Bachelor's degree in human service field from an accredited college or university preferred.  
  • Must have served in the role of Patient Support for the facility for one or more years with an additional two or more years of experience in a customer support/service role, preferably in the health or human services field. 

LICENSES/DESIGNATIONS/CERTIFICATIONS:  

  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). 
  • First aid may be required based on state or facility. 
  • May require a valid state driver's in facilities where transporting patient is an essential function. 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

Employment Type: FULL_TIME

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

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