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Manager Patient Program Jobs in Tennessee (NOW HIRING)

Responsibilities Program (COMMUNITY) MANAGER - Full-Time Mountain Youth Academy (a UHS company ... patient care, observation, interaction, and role modeling to patients. The Community Manager ...

Responsibilities Program (COMMUNITY) MANAGER - Full-Time Mountain Youth Academy (a UHS company ... patient care, observation, interaction, and role modeling to patients. The Community Manager ...

TLC Program Manager

Chattanooga, TN · Remote

$45.26 - $74.67/hr

Job Summary and Responsibilities As our Talent, Learning and Capabilities Program Manager, you will ... patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based ...

Patient Service Specialist

Spring Hill, TN · On-site

$15.25 - $21/hr

Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care ... approach • Manage patient check-in/out processes efficiently while ensuring accurate ...

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Manager Patient Program information

What is the difference between Manager Patient Program vs Patient Services Coordinator?

AspectManager Patient ProgramPatient Services Coordinator
CredentialsBachelor's degree, healthcare certification often preferredHigh school diploma or equivalent, healthcare experience beneficial
Work EnvironmentOffice-based, healthcare organizations, hospitalsClinic or hospital front desk, patient interaction areas
Employer & IndustryHealthcare providers, insurance companies, patient advocacy groupsHospitals, clinics, outpatient centers
Primary ResponsibilitiesOverseeing patient programs, coordinating care initiatives, managing staffAssisting patients, scheduling, providing information, handling inquiries

The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Manager Patient Program, and why are they important?

To thrive as a Manager Patient Program, you need a background in healthcare management, strong organizational skills, and experience in patient support or program coordination, often supported by a relevant degree. Familiarity with healthcare software systems, data tracking tools, and sometimes certifications like PMP or Lean Six Sigma are commonly required. Excellent interpersonal communication, leadership, and problem-solving abilities help in managing teams and maintaining high patient satisfaction. These skills and qualities are crucial for ensuring effective program delivery, regulatory compliance, and optimal patient outcomes.

What are some common challenges faced by a Manager Patient Program, and how can they be effectively addressed?

A Manager Patient Program often encounters challenges such as coordinating between multiple healthcare providers, ensuring consistent patient engagement, and adapting to evolving healthcare regulations. Effective communication, robust data management systems, and ongoing training for team members can help address these challenges. Additionally, building strong relationships with stakeholders and regularly assessing program outcomes are crucial for maintaining quality and compliance in patient programs.

What are Manager Patient Program roles and responsibilities?

A Manager Patient Program oversees the development, implementation, and management of programs designed to support patients throughout their healthcare journey. Their responsibilities include coordinating with healthcare providers, ensuring compliance with regulations, managing program staff, and analyzing program effectiveness. They also work to improve patient outcomes, address patient needs, and may be involved in training, budgeting, and reporting. This role requires strong organizational, communication, and leadership skills to ensure patient programs run smoothly and meet their objectives.
What are popular job titles related to Manager Patient Program jobs in Tennessee? For Manager Patient Program jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Manager Patient Program jobs in Tennessee look for? The top searched job categories for Manager Patient Program jobs in Tennessee are:
What cities in Tennessee are hiring for Manager Patient Program jobs? Cities in Tennessee with the most Manager Patient Program job openings:
PROGRAM (Community) Manager

PROGRAM (Community) Manager

UHS

Mountain City, TN

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

492nd of 884 rated healthcare providers


Job description

Responsibilities

Program (COMMUNITY) MANAGER - Full-Time

Mountain Youth Academy (a UHS company) Community Manager is seeking for evening/weekend shifts to join our growing team! Come make a difference in the life of a child and love what you do!! 

Salarly will be determined based on experience and education.  Shift differentials are also part of the compensation package.

***This role requires a successful background check, fingerprinting and employment verification***

Mountain Youth Academy in Mountain City, Tennessee is centrally located near Johnson City, TN, Boone, NC, and Abingdon, VA. We are a 120-bed residential treatment facility and assist in the  evaluation, diagnosis and treatment of a wide range of behavioral health issues for our young adolescent patients.

POSITION SUMMARY:

Manages and is accountable for the overall milieu of patients on assigned community. The Community Manager is responsible for the management of the program schedule including creating, organizing, and implementing activities that support the therapeutic treatment goals meeting the standards defined in Program Fidelity and the overall Therapeutic Program.  The Community Manager acts as a member of the interdisciplinary treatment team providing continuous patient care, observation, interaction, and role modeling to patients. The Community Manager supervises and ensure that staff are following and implementing the program, unit schedules, and Mountain Youth Academy’s policies and procedures. The Community Manager must understand, practice, and support all Service Excellence Standards to foster a positive working environment.

JOB REQUIREMENTS:

  • Develops and executes evidence-based therapeutic/educational activities that are conducive to improving the functioning of patients.  Participates in collaborative planning with the ADRS, DRS, DCS, DON, Providers, and Risk/PI departments to ensure unit activities support the approved Program Fidelity and overall therapeutic program. Completes accurate and timely documentation as required for group notes, activity logs, etc.
  • Manages all aspects of and facilitates the unit activities and ensures staff always follow activity schedules and guidelines. Develops, plans, staffs, and executes program schedules, outings, and incentives. Provides guidance and supervision to the organization and cleanliness of their community.
  • Provides appropriate crisis intervention as necessary by anticipating and responding quickly to escalating behaviors, utilizing de-escalation techniques to diffuse the situation, correctly prioritizing safety concerns, following proper restraint technique guidelines, and displaying neutral emotions.
  • Train, educate and develop milieu staff to equip them with the knowledge and skills to perform their job duties/responsibilities. Serves as a role model to staff and patients in dress and demeanor. Exhibits consistently strong professional boundaries in all interactions with patients and staff.

Benefit Highlights:

  • Challenging and rewarding work environment 
  • Competitive Compensation & Generous Paid Time Off 
  • Excellent Medical, Dental, Vision and Prescription Drug Plans 
  • 401(K) with company match and discounted stock plan 
  • SoFi Student Loan Refinancing Program 
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Free Meals
  • Attendance Incentives
  • Shift Differential Pay
  • Tuition Reimbursement 

For a full preview of benefits, please visit UHS Benefits Service Center (ehr.com)

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.


Qualifications

JOB REQUIREMENTS/SPECIAL SKILLS:

  • High School Graduate/GED with one year of Health Care Experience required.
  • Verbal De-escalation skills to assist the resident to regain control of their behaviors 
  • Working knowledge of CARF and HIPAA policies and procedures.
  • Possess critical thinking and problem-solving skills.
  • The ability to instruct and coach others on effective verbal de-escalation and crisis intervention techniques.
  • Effectively read, write and document as required by standards.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Qualifications:

JOB REQUIREMENTS/SPECIAL SKILLS:

  • High School Graduate/GED with one year of Health Care Experience required.
  • Verbal De-escalation skills to assist the resident to regain control of their behaviors 
  • Working knowledge of CARF and HIPAA policies and procedures.
  • Possess critical thinking and problem-solving skills.
  • The ability to instruct and coach others on effective verbal de-escalation and crisis intervention techniques.
  • Effectively read, write and document as required by standards.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US