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Manager Patient Program Jobs in California (NOW HIRING)

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... As a Manager Patient Services, you will lead to manage the patient services offering for a new and ...

As our Manager of Patient Safety and Risk at Glendale Memorial Hospital and Health Center, you will ... Every day, you will participate in system office initiatives and programs to mitigate identified ...

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... As a Manager Patient Services, you will lead to manage the patient services offering for a new and ...

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... As a Manager Patient Services, you will lead to manage the patient services offering for a new and ...

Manager, Patient Care

Los Angeles, CA · On-site

$76K - $95K/yr

Job Overview The Manager, Patient Care position will be responsible for providing financial and ... Tuition Reimbursement Program * Corporate Employee Discounts * Employee Referral Bonus Program

Job Overview The Manager, Patient Care position will be responsible for providing financial and ... Tuition Reimbursement Program * Corporate Employee Discounts * Employee Referral Bonus Program

The Manager of the Patient Service Center establishes policies, procedures, strategies, and tactics ... Tuition Reimbursement Program * Corporate Employee Discounts * Employee Referral Bonus Program

Position Summary The Patient Service Center Manager oversees the daily operations of the Patient ... Tuition Reimbursement Program. * Corporate Employee Discounts. * Employee Referral Bonus Program.

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Manager Patient Program information

What is the difference between Manager Patient Program vs Patient Services Coordinator?

AspectManager Patient ProgramPatient Services Coordinator
CredentialsBachelor's degree, healthcare certification often preferredHigh school diploma or equivalent, healthcare experience beneficial
Work EnvironmentOffice-based, healthcare organizations, hospitalsClinic or hospital front desk, patient interaction areas
Employer & IndustryHealthcare providers, insurance companies, patient advocacy groupsHospitals, clinics, outpatient centers
Primary ResponsibilitiesOverseeing patient programs, coordinating care initiatives, managing staffAssisting patients, scheduling, providing information, handling inquiries

The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Manager Patient Program, and why are they important?

To thrive as a Manager Patient Program, you need a background in healthcare management, strong organizational skills, and experience in patient support or program coordination, often supported by a relevant degree. Familiarity with healthcare software systems, data tracking tools, and sometimes certifications like PMP or Lean Six Sigma are commonly required. Excellent interpersonal communication, leadership, and problem-solving abilities help in managing teams and maintaining high patient satisfaction. These skills and qualities are crucial for ensuring effective program delivery, regulatory compliance, and optimal patient outcomes.

What are some common challenges faced by a Manager Patient Program, and how can they be effectively addressed?

A Manager Patient Program often encounters challenges such as coordinating between multiple healthcare providers, ensuring consistent patient engagement, and adapting to evolving healthcare regulations. Effective communication, robust data management systems, and ongoing training for team members can help address these challenges. Additionally, building strong relationships with stakeholders and regularly assessing program outcomes are crucial for maintaining quality and compliance in patient programs.

What are Manager Patient Program roles and responsibilities?

A Manager Patient Program oversees the development, implementation, and management of programs designed to support patients throughout their healthcare journey. Their responsibilities include coordinating with healthcare providers, ensuring compliance with regulations, managing program staff, and analyzing program effectiveness. They also work to improve patient outcomes, address patient needs, and may be involved in training, budgeting, and reporting. This role requires strong organizational, communication, and leadership skills to ensure patient programs run smoothly and meet their objectives.
What are popular job titles related to Manager Patient Program jobs in California? For Manager Patient Program jobs in California, the most frequently searched job titles are:
What job categories do people searching Manager Patient Program jobs in California look for? The top searched job categories for Manager Patient Program jobs in California are:
What cities in California are hiring for Manager Patient Program jobs? Cities in California with the most Manager Patient Program job openings:

Full-time

Medical, PTO

Re-posted 19 days ago


CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 528 frontline employees who took The Breakroom Quiz

412th of 887 rated healthcare providers


Job description

Founded as a faith-based hospital in 1923 by the Sisters of Charity of the Incarnate Word, Dignity Health – St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California.  The hospital offers a full complement of services, including a Level II trauma center, cardiac and vascular center, surgical weight loss, maternity and the CARE Center, which is a recognized PrEP center of excellence.  The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems.  Visit https://www.dignityhealth.org/socal/locations/stmarymedical for more information.

One Community. One Mission. One California.


As our Manager of Patient Safety and Risk at St. Mary Medical Center, you will oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and will ensure all accreditation and regulatory requirements for patient safety are fully met. 
 
Every day, you will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims. You will also spearhead the the coordination of all legal documents related to hospital liability.
 
To be successful in this role, you will need to leverage your expertise to be proactive, always thinking ahead and having solutions ready. You will need to be an educator with strong communication skills. Our ideal candidate will be a Registered Nurse (RN) with experience in patient safety and risk management for a general acute-care Hospital.
 

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

Benefits and offerings for this position include (plus much more!):

  • Sign-on bonus.
  • Relocation assistance.
  • Annual performance-based bonus program.
  • Annual employer contribution to retirement program (no employee contribution needed).
  • Medical benefits for the employee at no payroll deduction.
  • 28 days PTO accrued annually.

We are offering to qualified and experienced external candidates a sign-on bonus not to exceed 10% of salary for this position.


Required Education and Experience: 
  • Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree.
  • Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors required.

Required Special Skills and Training: 

  • Experience with the event reporting process, root cause analyses, and event investigation/review.
  • Experience with patient compliant/grievance investigations and prompt resolution.
  • Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
  • Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
  • Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
  • Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
  • Experience with risk and the implementation of HPI and cause analysis.
  • Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management.
  • Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization.

Preferred Qualifications: 

  • Licensure as a Registered Nurse (RN).

#LI-DH


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