Manager Patient Services
Jacksonville, FL ยท On-site
Overview Full Time Position The Manager of Patient Services provides 24/7 daily support and ... recovery programs. 5. Good verbal and written communication skills. 6. Good organizational and ...
Jacksonville, FL ยท On-site
Overview Full Time Position The Manager of Patient Services provides 24/7 daily support and ... recovery programs. 5. Good verbal and written communication skills. 6. Good organizational and ...
Jacksonville, FL ยท On-site
Overview Full Time Position The Manager of Patient Services provides 24/7 daily support and ... recovery programs. 5. Good verbal and written communication skills. 6. Good organizational and ...
They develop and lead training programs, incorporating adult learning principles to educate staff ... The Patient Experience Manager pulls data, identifies, trends, tracks progress, and develops ...
They develop and lead training programs, incorporating adult learning principles to educate staff ... The Patient Experience Manager pulls data, identifies, trends, tracks progress, and develops ...
They develop and lead training programs, incorporating adult learning principles to educate staff ... The Patient Experience Manager pulls data, identifies, trends, tracks progress, and develops ...
They develop and lead training programs, incorporating adult learning principles to educate staff ... The Patient Experience Manager pulls data, identifies, trends, tracks progress, and develops ...
Sarasota, FL ยท On-site
Work closely with the Patient Simulator Product Managers that Manage the full product lifecycle ... Elevate serves all the major nursing and medical programs at hospitals, universities, nursing ...
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Sarasota, FL ยท On-site
Work closely with the Patient Simulator Product Managers that Manage the full product lifecycle ... Elevate serves all the major nursing and medical programs at hospitals, universities, nursing ...
Orlando, FL ยท On-site +1
$100 - $125/hr
Bachelors Degree in programs that focus on healthcare administration, human services, public health ... M software * Ability to tailor communication strategies to align with patient health literacy ...
Orlando, FL ยท On-site +1
$100 - $125/hr
Bachelors Degree in programs that focus on healthcare administration, human services, public health ... M software * Ability to tailor communication strategies to align with patient health literacy ...
... program, Medicaid and medical insurance industry in general. * Ability to read, analyze and ... Ambulatory or medical group patient safety or risk management experience. * Certification:
... program, Medicaid and medical insurance industry in general. * Ability to read, analyze and ... Ambulatory or medical group patient safety or risk management experience. * Certification:
As a Patient Care Manager, you will be at the forefront of our innovative Hospital at Home care model that allows patients who are clinically appropriate to have the option to receive acute care in ...
As a Patient Care Manager, you will be at the forefront of our innovative Hospital at Home care model that allows patients who are clinically appropriate to have the option to receive acute care in ...
Tampa, FL ยท On-site
$90K - $105K/yr
As a Patient Care Manager, you will be at the forefront of our innovative Hospital at Home care model that allows patients who are clinically appropriate to have the option to receive acute care in ...
Quick apply
Tampa, FL ยท On-site
$90K - $105K/yr
As a Patient Care Manager, you will be at the forefront of our innovative Hospital at Home care model that allows patients who are clinically appropriate to have the option to receive acute care in ...
As a Patient Care Manager, you will be at the forefront of our innovative Hospital at Home care model that allows patients who are clinically appropriate to have the option to receive acute care in ...
As a Patient Care Manager, you will be at the forefront of our innovative Hospital at Home care model that allows patients who are clinically appropriate to have the option to receive acute care in ...
Tampa, FL ยท On-site
$81K - $154K/yr
Patient Safety Program Manager Location: Indianapolis IN, Denver CO, Woodland Hills CA, Mason OH, Grand Prairie TX, Tampa FL, Atlanta GA, Norfolk VA, New York NY, St. Louis MO, Louisville KY, Chicago ...
Tampa, FL ยท On-site
$81K - $154K/yr
Patient Safety Program Manager Location: Indianapolis IN, Denver CO, Woodland Hills CA, Mason OH, Grand Prairie TX, Tampa FL, Atlanta GA, Norfolk VA, New York NY, St. Louis MO, Louisville KY, Chicago ...
$81K - $154K/yr
... patient safety, program management, healthcare analytics, healthcare policy, managed care, or related experience; or any combination of education and experience which would provide an equivalent ...
$81K - $154K/yr
... patient safety, program management, healthcare analytics, healthcare policy, managed care, or related experience; or any combination of education and experience which would provide an equivalent ...
$59K - $83K/yr
... Manager, Patient Safety, Performance Improvement, Supervisor, or VP. * Shift(s) available: day shift * Job types available: full time and part time * Employer features: Career Advance Program, Cross ...
$59K - $83K/yr
... Manager, Patient Safety, Performance Improvement, Supervisor, or VP. * Shift(s) available: day shift * Job types available: full time and part time * Employer features: Career Advance Program, Cross ...
In collaboration and under the direction of the Patient Care Manager/Director, plans, oversees and ... Basic Life Support. * Neonatal Resuscitation Program. * Pediatric Advanced Life Support.
In collaboration and under the direction of the Patient Care Manager/Director, plans, oversees and ... Basic Life Support. * Neonatal Resuscitation Program. * Pediatric Advanced Life Support.
Miami, FL ยท On-site
$102K - $136K/yr
A wellness program that can help employees eliminate their medical plan deductible , reducing out ... Description In collaboration and under the direction of the Patient Care Manager/Director, plans ...
Miami, FL ยท On-site
$102K - $136K/yr
A wellness program that can help employees eliminate their medical plan deductible , reducing out ... Description In collaboration and under the direction of the Patient Care Manager/Director, plans ...
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
Quick apply
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
Quick apply
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who ... Collaborates with call center management staff to execute programs to facilitate conversion ...
| Aspect | Manager Patient Program | Patient Services Coordinator |
|---|---|---|
| Credentials | Bachelor's degree, healthcare certification often preferred | High school diploma or equivalent, healthcare experience beneficial |
| Work Environment | Office-based, healthcare organizations, hospitals | Clinic or hospital front desk, patient interaction areas |
| Employer & Industry | Healthcare providers, insurance companies, patient advocacy groups | Hospitals, clinics, outpatient centers |
| Primary Responsibilities | Overseeing patient programs, coordinating care initiatives, managing staff | Assisting patients, scheduling, providing information, handling inquiries |
The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.
Full Time Position
The Manager of Patient Services provides 24/7 daily support and management oversight to assigned functional areas within the Patient Services Department. The incumbent fosters a patient- and family-centered approach to identifying and addressing concerns. Supports and coaches staff to serve as liaisons between patients/families and leaders at UF Health Jacksonville. Identifies and presents trends to help improve the quality of patient experience. Works collaboratively with all departments to identify and drive change throughout the institution. Ensures departmental compliance with core policies, accreditation and regulatory requirements.
Required Education: Bachelor's Degree
Preferred Education: Master's Degree
Necessary Skills:
1. Excellent customer service skills. Serves as a role model for UF Health Jacksonville's standards of behavior.
2. Must display initiative to quickly identify and resolve issues that impact the patient experience.
3. Ability to make judgments, exercise diplomacy and tact and to understand the complexities of the organization.
4. Ability to identify problems, resolve conflict and administer appropriate service recovery programs.
5. Good verbal and written communication skills.
6. Good organizational and strong record keeping skills.
7. Ability to interact with effectively with a wide variety of constituents, including patients, family, physicians, and hospital staff.
8. Working knowledge of all Microsoft office products.
9. Proven leadership ability.
Required Licensure/Certifications: Certified Patient Experience Professional (CPXP) within twelve (12) months of hire or transfer into the position.
Preferred Licensure/Certifications: N/A
Required Experience: 3-5 years Supervisor or management experience in a health care setting AND Customer service experience and/or experience in Regulatory Compliance.
Preferred Experience: N/A
Supervision: Supervisory responsibilities of 27 employees.
Budgetary Responsibility: Responsible for annual budget of $600,000.00
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Health care and social assistance
10,000+ Employees
Gainesville, FL, US
1958