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Manager Patient Program Jobs in Florida (NOW HIRING)

Manage Patient Communications: Handle inbound calls for prescription inquiries and outbound calls ... Employee Assistance Program provides confidential support and counseling. * Get Rewarded for ...

Manage Patient Communications: Handle inbound calls for prescription inquiries and outbound calls ... Employee Assistance Program provides confidential support and counseling. * Get Rewarded for ...

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Manager Patient Program information

What is the difference between Manager Patient Program vs Patient Services Coordinator?

AspectManager Patient ProgramPatient Services Coordinator
CredentialsBachelor's degree, healthcare certification often preferredHigh school diploma or equivalent, healthcare experience beneficial
Work EnvironmentOffice-based, healthcare organizations, hospitalsClinic or hospital front desk, patient interaction areas
Employer & IndustryHealthcare providers, insurance companies, patient advocacy groupsHospitals, clinics, outpatient centers
Primary ResponsibilitiesOverseeing patient programs, coordinating care initiatives, managing staffAssisting patients, scheduling, providing information, handling inquiries

The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Manager Patient Program, and why are they important?

To thrive as a Manager Patient Program, you need a background in healthcare management, strong organizational skills, and experience in patient support or program coordination, often supported by a relevant degree. Familiarity with healthcare software systems, data tracking tools, and sometimes certifications like PMP or Lean Six Sigma are commonly required. Excellent interpersonal communication, leadership, and problem-solving abilities help in managing teams and maintaining high patient satisfaction. These skills and qualities are crucial for ensuring effective program delivery, regulatory compliance, and optimal patient outcomes.

What are some common challenges faced by a Manager Patient Program, and how can they be effectively addressed?

A Manager Patient Program often encounters challenges such as coordinating between multiple healthcare providers, ensuring consistent patient engagement, and adapting to evolving healthcare regulations. Effective communication, robust data management systems, and ongoing training for team members can help address these challenges. Additionally, building strong relationships with stakeholders and regularly assessing program outcomes are crucial for maintaining quality and compliance in patient programs.

What are Manager Patient Program roles and responsibilities?

A Manager Patient Program oversees the development, implementation, and management of programs designed to support patients throughout their healthcare journey. Their responsibilities include coordinating with healthcare providers, ensuring compliance with regulations, managing program staff, and analyzing program effectiveness. They also work to improve patient outcomes, address patient needs, and may be involved in training, budgeting, and reporting. This role requires strong organizational, communication, and leadership skills to ensure patient programs run smoothly and meet their objectives.
What are popular job titles related to Manager Patient Program jobs in Florida? For Manager Patient Program jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Manager Patient Program jobs in Florida look for? The top searched job categories for Manager Patient Program jobs in Florida are:
Assistant Manager Patient Care, Med/Surg-Neuro, 2C, $20000 Bonus, FT, 08A-4:30P

Assistant Manager Patient Care, Med/Surg-Neuro, 2C, $20000 Bonus, FT, 08A-4:30P

Baptist Health South Florida

Miami, FL • On-site

$102K - $136K/yr

Full-time

Medical

Posted 2 days ago


Baptist Health South Florida rating

7.9

Company rating: 7.9 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

1st of 23 rated health and beauty retailers


Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.
At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:
  • Career growth and development opportunities, with clear pathways and ongoing support
  • Comprehensive health and wellness resources that go beyond traditional benefits
  • A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
  • Tuition reimbursement to support continued learning and advancement
  • And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.
Description
In collaboration and under the direction of the Patient Care Manager/Director, plans, oversees and directs patient care for assigned unit/s assuring standards of quality, service and safety are met within the philosophy and objectives of BHSF. Acts as the day to day manager for assigned unit/s and directly supervises the healthcare team to ensure safe and effective clinical operations and/or outcomes. Knowledgeable of hospital policies and procedures, regulatory requirements and patient care standards. Communicates clearly (verbal and written) and performs basic computer skills within the patient information system. With Nurse Manager oversight assists, leads and/or provides input into performance improvement processes. Estimated salary range for this position is $102570.20 - $136418.37 / year depending on experience.
Qualifications:
In collaboration and under the direction of the Patient Care Manager/Director, plans, oversees and directs patient care for assigned unit/s assuring standards of quality, service and safety are met within the philosophy and objectives of BHSF. Acts as the day to day manager for assigned unit/s and directly supervises the healthcare team to ensure safe and effective clinical operations and/or outcomes. Knowledgeable of hospital policies and procedures, regulatory requirements and patient care standards. Communicates clearly (verbal and written) and performs basic computer skills within the patient information system. With Nurse Manager oversight assists, leads and/or provides input into performance improvement processes. Estimated salary range for this position is $102570.20 - $136418.37 / year depending on experience.Degrees:
  • Bachelors.
Licenses & Certifications:
  • Advanced Cardiovascular Life Support.
  • Basic Life Support.
  • Neonatal Resuscitation Program.
  • Pediatric Advanced Life Support.
  • Registered Nurse.
Additional Qualifications:
  • Bachelors degree in Nursing - BSN.
  • MSN preferred.
  • Clinical experience in an acute care setting.
  • 2 years leadership experience preferred.
  • Certification in area of specialty or nursing leadership within 2 years of signing, promotion or hire.
  • Certification in area of practice preferred (i.
  • e.
  • Advanced Cardiovascular Life Support, Pediatric Advanced Life Support, Neonatal Resuscitation Program etc.
  • ).
Minimum Required Experience: 3 YearsDegrees:
  • Bachelors.
Licenses & Certifications:
  • Advanced Cardiovascular Life Support.
  • Basic Life Support.
  • Neonatal Resuscitation Program.
  • Pediatric Advanced Life Support.
  • Registered Nurse.
Additional Qualifications:
  • Bachelors degree in Nursing - BSN.
  • MSN preferred.
  • Clinical experience in an acute care setting.
  • 2 years leadership experience preferred.
  • Certification in area of specialty or nursing leadership within 2 years of signing, promotion or hire.
  • Certification in area of practice preferred (i.
  • e.
  • Advanced Cardiovascular Life Support, Pediatric Advanced Life Support, Neonatal Resuscitation Program etc.
  • ).
Minimum Required Experience: 3 Years

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About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US