Customer Success Manager
Nashua, NH · On-site
Customer Success Manager Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go. 10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and ...
Nashua, NH · On-site
Customer Success Manager Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go. 10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and ...
Nashua, NH · On-site
Customer Success Manager Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go. 10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and ...
Austin, TX · On-site
Customer Success Manager Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go. 10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and ...
Austin, TX · On-site
Customer Success Manager Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go. 10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and ...
Proficient in Optimizely Content Management. * Experience in supporting the Website Operations including maintenance and update to the Optimizely platform. * Experience in Development and ...
Quick apply
Proficient in Optimizely Content Management. * Experience in supporting the Website Operations including maintenance and update to the Optimizely platform. * Experience in Development and ...
Proficient in Optimizely Content Management. * Experience in supporting the Website Operations including maintenance and update to the Optimizely platform. * Experience in Development and ...
Proficient in Optimizely Content Management. * Experience in supporting the Website Operations including maintenance and update to the Optimizely platform. * Experience in Development and ...
Templeton, MA · On-site +1
$121K - $159K/yr
Senior Product Manager, Web Experience & Growth Direct reports: 0 Location: Hybrid, Denver, CO or ... About the Role We are seeking a highly skilled Senior Optimizely Developer to serve as the ...
Templeton, MA · On-site +1
$121K - $159K/yr
Senior Product Manager, Web Experience & Growth Direct reports: 0 Location: Hybrid, Denver, CO or ... About the Role We are seeking a highly skilled Senior Optimizely Developer to serve as the ...
$64.50 - $85/hr
Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms. * Lead the design of modern Optimizely ...
$64.50 - $85/hr
Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms. * Lead the design of modern Optimizely ...
MA · Remote
$117K - $154K/yr
Senior Product Manager, Web Experience & Growth Direct reports: 0 Location: Hybrid, Denver, CO or ... About the Role We are seeking a highly skilled Senior Optimizely Developer to serve as the ...
MA · Remote
$117K - $154K/yr
Senior Product Manager, Web Experience & Growth Direct reports: 0 Location: Hybrid, Denver, CO or ... About the Role We are seeking a highly skilled Senior Optimizely Developer to serve as the ...
Arvada, CO · On-site +1
$117K - $154K/yr
Senior Product Manager, Web Experience & Growth Direct reports: 0 Location: Hybrid, Denver, CO or ... About the Role We are seeking a highly skilled Senior Optimizely Developer to serve as the ...
Arvada, CO · On-site +1
$117K - $154K/yr
Senior Product Manager, Web Experience & Growth Direct reports: 0 Location: Hybrid, Denver, CO or ... About the Role We are seeking a highly skilled Senior Optimizely Developer to serve as the ...
$64.50 - $85/hr
Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms. * Lead the design of modern Optimizely ...
$64.50 - $85/hr
Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms. * Lead the design of modern Optimizely ...
Find us on Instagram: @optimizely Introduction The Manager of Sales Development will lead a team of 8-10 Sales Development Representatives. SDR teams at Optimizely generate outbound opportunities and ...
Find us on Instagram: @optimizely Introduction The Manager of Sales Development will lead a team of 8-10 Sales Development Representatives. SDR teams at Optimizely generate outbound opportunities and ...
Nashua, NH · On-site
Map relationships from executives to users with the Optimizely account team * Meet with customers in person when needed (travel up to 30%) * Project manage across multiple business units within ...
Nashua, NH · On-site
Map relationships from executives to users with the Optimizely account team * Meet with customers in person when needed (travel up to 30%) * Project manage across multiple business units within ...
Map relationships from executives to users with the Optimizely account team * Meet with customers in person when needed (travel up to 30%) * Project manage across multiple business units within ...
Map relationships from executives to users with the Optimizely account team * Meet with customers in person when needed (travel up to 30%) * Project manage across multiple business units within ...
Find us on Instagram: @optimizely Introduction The role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell ...
Find us on Instagram: @optimizely Introduction The role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell ...
$120K - $155K/yr
... managers; familiarity with Optimizely AI or comparable AI agent platforms a plus Education N/A Competencies Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal ...
$120K - $155K/yr
... managers; familiarity with Optimizely AI or comparable AI agent platforms a plus Education N/A Competencies Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal ...
Support workshops and knowledge transfer for customer teams to effectively use, manage, and extend Optimizely AI (Opal). Cross-Functional Collaboration: Collaborate effectively with Optimizely ...
Support workshops and knowledge transfer for customer teams to effectively use, manage, and extend Optimizely AI (Opal). Cross-Functional Collaboration: Collaborate effectively with Optimizely ...
Support workshops and knowledge transfer for customer teams to effectively use, manage, and extend Optimizely AI (Opal). Cross-Functional Collaboration: Collaborate effectively with Optimizely ...
Support workshops and knowledge transfer for customer teams to effectively use, manage, and extend Optimizely AI (Opal). Cross-Functional Collaboration: Collaborate effectively with Optimizely ...
Find us on Instagram: @optimizely Introduction We're looking for a Principal Product Manager to define and build the future of Personalization at Optimizely. This is a role for someone who wants to ...
Find us on Instagram: @optimizely Introduction We're looking for a Principal Product Manager to define and build the future of Personalization at Optimizely. This is a role for someone who wants to ...
$63 - $83/hr
Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms. * Lead the design of modern Optimizely ...
$63 - $83/hr
Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms. * Lead the design of modern Optimizely ...
$126K - $163K/yr
... managers; familiarity with Optimizely AI or comparable AI agent platforms a plus Education N/A Competencies Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal ...
$126K - $163K/yr
... managers; familiarity with Optimizely AI or comparable AI agent platforms a plus Education N/A Competencies Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal ...
Find us on Instagram: @optimizely Introduction We're looking for a Principal Product Manager to define and build the future of Personalization at Optimizely. This is a role for someone who wants to ...
Find us on Instagram: @optimizely Introduction We're looking for a Principal Product Manager to define and build the future of Personalization at Optimizely. This is a role for someone who wants to ...

Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go. 10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and IDC, who consistently recognize us as leaders in MarTech. But here's the thing about building great products: it takes great people. Our 1,600+ Optimizers across 12 global offices are curious, collaborative, and refreshingly human. We don't do corporate speak. We do real conversations, big ideas, and genuinely care for the work we make together. If you want to be part of a team that's shaping the future of marketing technology — and actually enjoys doing it — you're in the right place.
Job ResponsibilitiesHighly driven individual with strong desire to achieve top results and break through barriers, determined to adapt quickly to changing customer needs. Strong customer empathy and desire for own company's financial revenue growth. Demonstrated success using solid oral and written communication and presentation skills to achieve account and sales results. More than 5 years of experience working in a client facing environment. Very good technical understanding. Basic Commercial understanding and experience. Ability to act autonomously. Very good presentation and communication skills. Strong negotiation skills. High level of energy & enthusiasm for Internet Marketing. Other digital / direct marketing disciplines an advantage. Knowledge of CRM tools (i.e. Salesforce and Gainsight). Ability to work effectively on multiple projects. A passion for people, able to use your initiative and willing to go the extra mile. Have a "Can Do" attitude. Excellent written and verbal communication skills. Confident, self-motivated and driven to achieve. Experience in Customer Success operations in the digital marketing industry. Excellent planning and organizational skills. Interpersonal and communication skills. The ability to work effective across all parts of the organization. Deep understanding of value drivers in a recurring revenue company. Analytical and process oriented. Flexibility in scheduling, occasional travel might be required.
EducationBachelors degree and preferably further professional training in direct marketing or a Masters degree a plus.
CompetenciesEstablishing Relationships Navigating Organizations Prioritizing and Organizing Work Making Convincing Arguments Negotiating Agreements Championing Customer Needs
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Software development
1,001 - 5,000 Employees
New York, NY, US
2010