Hands-on experience with CRO strategy; familiarity with tools such as Optimizely, Adobe Target ... Strong relationship management and stakeholder alignment skills.
Hands-on experience with CRO strategy; familiarity with tools such as Optimizely, Adobe Target ... Strong relationship management and stakeholder alignment skills.
Hands-on experience with CRO strategy; familiarity with tools such as Optimizely, Adobe Target ... Strong relationship management and stakeholder alignment skills.
Hands-on experience with CRO strategy; familiarity with tools such as Optimizely, Adobe Target ... Strong relationship management and stakeholder alignment skills.
Hands-on experience with CRO strategy; familiarity with tools such as Optimizely, Adobe Target ... Strong relationship management and stakeholder alignment skills.
Hands-on experience with CRO strategy; familiarity with tools such as Optimizely, Adobe Target ... Strong relationship management and stakeholder alignment skills.
... Optimizely, Adobe Target, Google Analytics, or similar platforms • Strong command of Agile ... • Proven ability to manage competing priorities and navigate a matrixed organization • ...
... Optimizely, Adobe Target, Google Analytics, or similar platforms • Strong command of Agile ... • Proven ability to manage competing priorities and navigate a matrixed organization • ...
The Senior Manager, Experience Strategy brings deep expertise and hands-on leadership to the most ... Optimizely, Adobe, Sitecore) * Bachelor's degree in marketing, business, or related field or ...
The Senior Manager, Experience Strategy brings deep expertise and hands-on leadership to the most ... Optimizely, Adobe, Sitecore) * Bachelor's degree in marketing, business, or related field or ...
The Senior Manager, Experience Strategy brings deep expertise and hands-on leadership to the most ... Optimizely, Adobe, Sitecore) * Bachelor's degree in marketing, business, or related field or ...
The Senior Manager, Experience Strategy brings deep expertise and hands-on leadership to the most ... Optimizely, Adobe, Sitecore) * Bachelor's degree in marketing, business, or related field or ...
Senior Experience Strategist
Detroit, MI · On-site
... M platforms (Salesforce, HubSpot), marketing automation, customer engagement platforms (Braze), analytics tools, SEO/GEO tools, CRO platforms, and digital experience platforms (Optimizely, Adobe ...
Senior Experience Strategist
Detroit, MI · On-site
... M platforms (Salesforce, HubSpot), marketing automation, customer engagement platforms (Braze), analytics tools, SEO/GEO tools, CRO platforms, and digital experience platforms (Optimizely, Adobe ...
The Senior Manager, Experience Strategy brings deep expertise and hands-on leadership to the most ... Optimizely, Adobe, Sitecore) * Bachelor's degree in marketing, business, or related field or ...
The Senior Manager, Experience Strategy brings deep expertise and hands-on leadership to the most ... Optimizely, Adobe, Sitecore) * Bachelor's degree in marketing, business, or related field or ...
The Senior Manager, Experience Strategy brings deep expertise and hands-on leadership to the most ... Optimizely, Adobe, Sitecore) * Bachelor's degree in marketing, business, or related field or ...
The Senior Manager, Experience Strategy brings deep expertise and hands-on leadership to the most ... Optimizely, Adobe, Sitecore) * Bachelor's degree in marketing, business, or related field or ...
... M platforms (Salesforce, HubSpot), marketing automation, customer engagement platforms (Braze), analytics tools, SEO/GEO tools, CRO platforms, and digital experience platforms (Optimizely, Adobe ...
... M platforms (Salesforce, HubSpot), marketing automation, customer engagement platforms (Braze), analytics tools, SEO/GEO tools, CRO platforms, and digital experience platforms (Optimizely, Adobe ...
Director of Conversion Rate Optimization (CRO)
Traverse City, MI · On-site
$120K - $150K/yr
You will lead conversion strategy across acquisition, onboarding, subscription management, and ... Experience with CRO platforms (Optimizely, VWO, Google Optimize, etc.) * Working knowledge of HTML ...
Director of Conversion Rate Optimization (CRO)
Traverse City, MI · On-site
$120K - $150K/yr
You will lead conversion strategy across acquisition, onboarding, subscription management, and ... Experience with CRO platforms (Optimizely, VWO, Google Optimize, etc.) * Working knowledge of HTML ...
Director of Conversion Rate Optimization (CRO)
Traverse City, MI · Remote
$120K - $150K/yr
You will lead conversion strategy across acquisition, onboarding, subscription management, and ... Experience with CRO platforms (Optimizely, VWO, Google Optimize, etc.) * Working knowledge of HTML ...
Director of Conversion Rate Optimization (CRO)
Traverse City, MI · Remote
$120K - $150K/yr
You will lead conversion strategy across acquisition, onboarding, subscription management, and ... Experience with CRO platforms (Optimizely, VWO, Google Optimize, etc.) * Working knowledge of HTML ...
Manager Optimizely information
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Posted 16 days ago
Blue Cross Blue Shield of Michigan rating
7.8
Based on 28 frontline employees who took The Breakroom Quiz
165th of 263 rated insurance
Job description
We are looking for a Product Manager to lead the mobile app product strategy and experience for both iOS and Android platforms. In this role, you will define and drive the mobile roadmap, translating organizational goals and member needs into a cohesive, prioritized product vision that delivers measurable outcomes.
- Define and evolve the digital product vision for unauthenticated .com experiences, including marketing pages, acquisition flows, and onboarding journeys, informed by customer research, competitive analysis, and market trends.
- Own and maintain a prioritized product roadmap aligned to business OKRs; communicate progress, tradeoffs, and outcomes to leadership and governance stakeholders.
- Drive conversion rate optimization strategy across the funnel identifying friction points, defining hypotheses, and partnering with analytics and UX teams to improve acquisition and onboarding metrics.
- Establish feature definitions, acceptance criteria, and success metrics for the product backlog; manage scope and schedule tradeoffs with transparency.
- Champion the end-to-end digital customer experience; own resolution of experience gaps and usability issues across unauthenticated surfaces.
- Serve as the subject matter expert and internal advocate for the public digital experience; communicate product direction to customers, partners, and internal stakeholders.
- Lead business readiness activities in partnership with marketing, IT, compliance, and operations; anticipate blockers and escalate appropriately.
- Partner with analytics teams to define KPIs, build dashboards, and drive data-informed decisions around visitor behavior, conversion funnels, and acquisition performance.
- Actively participate in scaled agile ceremonies including PI Planning, Backlog Refinement, Cross-Platform Coordination, Discovery & Framing, and Stakeholder Governance.
QUALIFICATIONS
- Bachelor's degree in related field required. Master's Degree in Computer Science or Business Administration preferred.
- A minimum of seven (7) years of experience as a Product Manager, Digital Product Manager, or related role required.
- Experience with consumer-facing digital products, .com platforms, or marketing/acquisition-focused web experiences strongly preferred.
- Background in healthcare, insurance, third-party administration, benefits consulting, or healthcare IT preferred.
- Deep understanding of digital product management for consumer web, including SEO fundamentals, conversion funnels, and unauthenticated user journeys.
- Proven experience defining and tracking OKRs, KPIs, and funnel metrics (acquisition, activation, conversion).
- Hands-on experience with CRO strategy; familiarity with tools such as Optimizely, Adobe Target, Google Analytics, or similar platforms.
- Strong command of Agile methodologies including SAFe and SCRUM; comfortable operating in a scaled agile environment.
- Ability to translate complex business and technical requirements into clear user stories and acceptance criteria.
- Excellent communication and storytelling skills, able to present product strategy and performance data clearly to both executive and cross-functional audiences.
- Strong analytical and problem-solving skills; comfortable working in a data-informed, test-and-learn culture.
- Proven ability to manage competing priorities and navigate a matrixed organization.
- Demonstrated track record of developing Product Owners and contributors across the product lifecycle.
- Strong relationship management and stakeholder alignment skills.
What Blue Cross Blue Shield of Michigan employees say
Pay
Benefits
Hours and flexibility
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About Blue Cross Blue Shield of Michigan
Sourced by ZipRecruiter
Industry
Insurance services
Company size
5,001 - 10,000 Employees
Headquarters location
Detroit, MI, US
Year founded
1934