Manager Of Program Operations Jobs in California

COMPANY DESCRIPTION

EDMO is a thriving educational nonprofit that has been inspiring and empowering young minds since 2004. With a dedicated team of 30+ passionate full-time professionals and 400+ summer and school year staff, we have grown into a leading provider of out-of-school program providers.

Our award-winning summer camps and after-school programs have reached hundreds of thousands of children, making a significant impact in their lives. Over the years, EDMO has gained recognition for its innovative approach to STEAM (Science, Technology, Engineering, Arts, and Math) and SEL (Social and Emotional Learning) education, as well as its commitment to making learning engaging and accessible to all.

EDMO's growth trajectory has been impressive, with expansion into multiple regions and over 200 partnerships with school districts in Northern California. Our organization's commitment to quality programming and equitable access has been acknowledged through various accolades, including:

• Recipient of the 2020 NSLA Excellence in Summer Learning Award
• Voted "Best of the Bay" for 15 consecutive years
• Featured on CNN, ABC, TODAY, Common Sense Media, Wall Street Journal, NPR Forum, and more!

With a strong foundation and a clear vision for the future, EDMO continues to make a positive difference in the lives of children and communities. We envision a more connected world where all people feel confident on their journey toward self-discovery and cultivate a deep sense of responsibility. Join our team and be part of an organization that is providing every child with the opportunity to cultivate curiosity, courage, and kindness!

Position Overview:

The Senior Program Manager is a key leadership role responsible for the strategic oversight and operational management of EDMO programs across designated locations. This role involves driving program excellence, managing staff, fostering community relationships, and ensuring that all programs align with EDMO’s mission and values. The Senior Program Manager plays a pivotal role in shaping the overall success and impact of EDMO’s program initiatives within their region by ensuring smooth daily operations at their own location and by providing guidance and leadership to the other sites assigned to their management. The Senior Program Manager is integral to partner relationships and ensures that the partners vision is brought to life at site.

Key Responsibilities:

• Perform all duties of a Program Manager at their assigned program location.

In addition, the Senior Program Manager takes on responsibilities that include high level relationship involvement with partners and the potential to oversee other sites/locations within their partnership as follows:

• Develop and maintain relationships with community partners and stakeholders to enhance program visibility and impact.
• Develop and implement strategic plans to execute agreed upon terms of contract between EDMO and Partner District.
• Provide visionary leadership to ensure the Partnership agreement is fulfilled in an above satisfactory way.
• Responsible for consistency and quality of program delivery across all sites assigned to their management.
• Align regional activities with contract terms between EDMO and District Partner.
• Supervise, mentor, and support other Program Managers, providing guidance, resolving challenges and assisting with program planning to ensure implementation of agreed upon contract between EDMO and Partner.
• Manage regional budgets, ensuring financial resources are allocated effectively and within contractual agreement between EDOM and Partner.
• Manages site budget and ensures all line items are within agreed upon budget. Creates bi-weekly touchpoints to reconcile actuals with agreed upon budget. This includes flex budget (site specific supplies), all payroll expenses and when applicable staff appreciation and professional development.
• Ensures payroll is on budget based on the agreements between EDMO and District Partners. Oversees payroll and ensures timesheets are accurate and overtime is under budget.
• Conduct performance reviews and evaluations for site staff and Program Managers under their management.
• Collaborate with the Recruiting team to recruit, hire, and train effective program staff.
• Facilitate professional development opportunities and in-season meetings for all regional program staff.
• Ensure all programs adhere to EDMO’s policies, procedures, and standards, including safety and security.
• Oversee the management of program operations, ensuring safety, compliance, and efficiency.
• Oversee the planning and implementation of program activities that are culturally relevant, developmentally appropriate, and aligned with agreed upon terms between EDMO and Partner.
• Ensure other sites within their management follow all standards for relationships with all contacts at their locations.
• Foster a positive program environment that supports the well-being and growth of all staff, children, and parents.
• Develop and implement systems for tracking and reporting on program performance and impact.
• Implement a continuous improvement framework, using data and feedback to refine and enhance programs.
• Encourage and support creative solutions to program challenges and opportunities.
• Represent EDMO at community events and meetings to promote the organization and its programs.
• Perform other duties as assigned to support the success and continuous improvement of the program.

Knowledge, Skills and Abilities:

• Proven experience in a senior leadership role within educational or youth-focused programs.
• Strong strategic planning and organizational development skills.
• Extensive experience in program development, management, and evaluation.
• Proven experience in hiring, coaching and managing a team of employees.
• Demonstrated ability to lead and mentor a diverse team of staff.
• Experience building and maintaining relationships with key stakeholders.
• Strong communication skills, especially in interactions with parents and via computer (emails, slack to other EDMO staff, etc).
• Strong problem-solving and decision-making abilities.
• High sense of responsibility and dependability.
• Ability to drive innovation and continuous improvement in program design and delivery.
• Passion for education and a commitment to the mission and values of the organization.
• Experience in facilitating groups of children and proven classroom management.
• A large supply of costumes and/or a plethora of skits and songs is a plus!

Education:

• Bachelor’s/ Master's degree in education, child development, nonprofit management, or a related field preferred.
• CPR/First Aid Certification is required by the start date. Certification must include an in-person CPR component. Some compensation is available for obtaining certification if not already certified.

Physical Requirements:

Physical Abilities And Working Conditions:

The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students.

• Vision: Ability to read small print and view a computer screen for prolonged periods.
• Hearing: Ability to tolerate exposure to noisy conditions.
• Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.
• Upper Body Mobility: Ability to use hands to grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.
• Strength: Ability to lift, push, pull and/or carry objects which weigh up to 50 pounds on a frequent basis. Incumbents may be required to physically restrain parties involved in a conflict.
• Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors and outdoors.
• Mental Requirements: Ability to read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgment and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stress

EDMO OFFERS:

Workplace Culture and Environment:

• An inclusive, supportive, and growth-oriented workplace.
• A diverse workforce fostering a collaborative, people-oriented culture.

Employee Benefits:

• New hire welcome package/gift.
• Health Benefits: Medical, Dental, Vision, Life AD&D.
• Paid Time Off.
• Holiday Pay: 13 Federal Holidays + winter holidays (TBD closure days in December - January) - subject to specific site/school schedules.
• After one year and 1000 hours of service, 401k with matching (immediate vesting when contributions begin).
• Pretax Health and dependent care flex plans.
• Employee Assistance Programs (EAPs), including employee discounts on wellness and pet insurance.
• Paid bereavement leave.

Professional Development:

• Learning and development opportunities through LinkedIn Learning.

COMPENSATION:

This is a full-time, regular exempt position with a salary range of $74,000 to $77,000.

EDMO is an equal opportunity employer that is committed to diversity, equity inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. EDMO makes hiring decisions based solely on qualifications, merit, business needs at the time, and organizational value fit.