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Manager Of Membership Jobs (NOW HIRING)

Troon

Director of Membership Sales

Saint Michaels, MD

$65K/yr

As part ofTroon, you'll contribute to a global leader in golf and community management. Compensation: $55,000-$65,000 (+ commissions) General Purpose: Directs all marketing of membership sales and ...

Dallas Museum of Art

Director of Memberships

Dallas, TX · On-site

Manage membership vendors to include evaluation of partnerships to ensure that goals and expectations are met. * Oversee data strategies within the membership CRM system. * Collaborating with other ...

Dallas Museum of Art

Director of Memberships

Dallas, TX · On-site

Manage membership vendors to include evaluation of partnerships to ensure that goals and expectations are met. * Oversee data strategies within the membership CRM system. * Collaborating with other ...

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How much do manager of membership jobs pay per year?

As of Aug 30, 2026, the average yearly pay for manager of membership in the United States is $57,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a manager of membership do?

A Manager of Membership is responsible for overseeing membership programs within an organization, such as associations, clubs, or non-profits. Their duties typically include recruiting new members, retaining existing ones, and developing strategies to enhance member engagement and satisfaction. They may also manage membership databases, handle inquiries, plan events or benefits for members, and analyze data to improve the membership experience. The role often requires strong communication, organizational, and marketing skills.

What are the key skills and qualifications needed to thrive as a manager of membership, and why are they important?

To thrive as a Manager of Membership, you need expertise in membership management, customer service, and data analysis, often supported by a bachelor’s degree in business, marketing, or a related field. Familiarity with membership databases, CRM systems (like Salesforce), and email marketing platforms is typically required. Exceptional communication, problem-solving, and leadership skills help you build relationships and lead teams effectively. These skills ensure member satisfaction, retention, and growth, which are vital for organizational sustainability and success.

What are some common challenges faced by a manager of membership, and how can they be addressed?

A Manager of Membership often faces the challenge of retaining existing members while attracting new ones in a competitive market. Balancing personalized engagement with scalable processes can be demanding, especially as membership bases grow. Additionally, staying current with member needs and expectations requires regular feedback and data analysis. Building strong relationships with other departments, such as marketing and customer service, helps ensure cohesive strategies and a seamless member experience.

What is the difference between Manager Of Membership vs Membership Coordinator?

AspectManager Of MembershipMembership Coordinator
ResponsibilitiesOversees membership strategies, develops retention programs, manages teamHandles member inquiries, processes memberships, assists with events
Required CredentialsBachelor's degree, experience in membership management, strong communication skillsBachelor's degree or equivalent, customer service skills, organizational abilities
Work EnvironmentManagement level, strategic planning, team leadershipAdministrative support, member interaction, event coordination

The Manager Of Membership typically holds a higher-level role focused on strategic planning and team management within membership programs. In contrast, the Membership Coordinator handles day-to-day member interactions and administrative tasks. Both roles require similar credentials but differ in scope and responsibilities, with the manager overseeing broader strategies and the coordinator executing operational tasks.

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Manager Of Membership jobs near you
Infographic showing various Manager Of Membership job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,798 per year, or $27.8 per hour.

Museum Membership Manager

The Children's Museum

Indianapolis, IN • On-site

Full-time

Posted 20 days ago

Job description

OVERVIEW:
The Museum Membership Manager for The Children's Museum of Indianapolis supports the growth and effectiveness of the museum's membership program by planning and executing strategies that drive member acquisition, retention, engagement, and revenue growth. The manager is responsible for achieving quarterly membership sales goals by overseeing the successful execution, analysis, and coordination of membership initiatives aligned with the museum's mission and strategic goals. The incumbent works closely with colleagues across the organization to deliver the market-aligned membership model that increases attendance, builds loyalty, and strengthens member and member-donor relationships.
The Children's Museum of Indianapolis is building and sustaining an inclusive culture that encourages, supports, and celebrates differences. We believe that collaboration and open dialogue among people with diverse backgrounds, experiences, and perspectives best support our vision and mission.
REPORTS TO: Director of Membership and Admissions
ESSENTIAL RESPONSIBILITIES:
  1. Supports the development and execution of annual membership plans, including strategies for sales growth, retention, and increased member engagement, incorporating market demand, audience needs, and institutional goals to achieve annual metrics. Benchmarks performance against peer organizations and contributes best-practice insights that support sustainable growth in member households and earned revenue.
  2. Executes CRM-driven sales strategies that support new member acquisition, renewals, retention, growth, and member-to-donor conversion. Partners with colleagues in data analytics, Brand Strategy and Sales, Advancement, and frontline teams to apply audience segmentation, lifecycle insights, and member feedback to improve relevance of offerings, value perception, and sales performance.
  3. Incorporates a constituent-first perspective in executing membership offerings, benefits, pricing, and member communications. Works closely with colleagues across the organization to align practices/policies, frontline messaging, and onsite touchpoints with the desired member experience and identifies opportunities to enhance membership renewals and retention.
  4. Works to achieve annual membership goals. Monitors membership sales, attendance, and conversion metrics. Shares insights with internal partners and supports the implementation of operational adjustments when needed and/or when projections change to reach metrics, ensuring continuity of member service and communication.
  5. Manages the development and execution of membership collateral and sales marketing materials. Shares input about e-communications and member journeys. Serves as project manager for membership acquisition and renewal campaigns, coordinating with creative team on timelines, approvals, and deliverables to ensure accuracy, consistency, and alignment with brand standards.
  6. Collaborates with colleagues across exhibits, programs, Advancement, Visitor Services, and operations to align membership initiatives with institutional priorities. Gathers data and shares member perspectives in planning discussions and ensures membership considerations are integrated into relevant programs and initiatives.
  7. Leads the planning and execution of member-focused experiences, including member early mornings, exhibit previews, and member incentives, and actively supports membership acquisition by staffing membership promotional sales tables and box office shifts during peak visitation periods to model effective sales behaviors and contribute to team sales efforts.
  8. Provides regular membership sales training and coaching to Box Office and Call Center teams and actively gathers and shares trends, insights, and frontline feedback to inform decision-making and continuous improvement of the membership program.
  9. Develops and maintains strategic partnerships with local family-friendly venues, attractions, and community organizations to expand membership benefits and create reciprocal opportunities. Works collaboratively with internal teams to identify partner offerings that enhance member value, support cross-promotional initiatives, and strengthen community visibility of the museum's membership program.
  10. In partnership with the Director of Membership and Admissions, supports the development and monitoring of the membership annual operating budget. Tracks revenue and expenses, identifies trends or variances, and elevates issues requiring attention or adjustment.

REQUIREMENTS:
  1. Bachelor's degree in marketing, communications, business, nonprofit management, or a related field or equivalent work experience.
  2. Five (5) years of professional experience managing budgets, personnel and working in membership sales, marketing, or customer engagement, preferably in a nonprofit, cultural, or museum setting. Experience managing, mentoring, and coaching staff or cross-functional teams to achieve membership and revenue goals.
  3. Demonstrated experience overseeing or collaborating with creative teams on marketing collateral production preferred.
  4. Strong project management skills, including the ability to plan, execute, and monitor multiple initiatives simultaneously.
  5. Proficiency with CRM systems, databases, development software, spreadsheets, project management tools, and web applications.
  6. Strong written, verbal, and presentation skills, with the ability to translate data and insights into actionable strategies.
  7. Demonstrated ability to work collaboratively across departments, influence stakeholders, and negotiate effectively in a shared-responsibility environment.
  8. Commitment to continuous learning and improvement in the membership and member/donor environment.
  9. Comfortable working in a fast-paced, solutions-oriented environment committed to inclusion with changing priorities.

ADA REQUIREMENTS:
  1. Requires the ability to hear staff and visitors to respond quickly to their information, questions, or concerns.
  2. Requires the ability to communicate clearly with staff and visitors face-to-face, by phone, and via email.
  3. Requires the ability to effectively communicate during complex projects involving coordinated group work, share ideas and concepts clearly, listen effectively, and demonstrate agility in thinking.
  4. Agility and dexterity required for navigation or museum facility, campus, or other sites. Must be able to kneel, sit, or stand for prolonged periods of time and list up to 40 lbs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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