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Manager Merchant Jobs (NOW HIRING)

Versapay

Customer Success Manager, Merchant Services

$80K - $90K/yr

Strong merchant services/payment processing background with the ability to navigate gateway/processor/acquirer/payfac/ISO models with a deep understanding of disputes/chargebacks, settlement/funding,

The Rockridge Group

Data Engineer

Emeryville, CA · Remote

$132K - $159K/yr

Google Tag Manager, merchant account or data studio experience preferred * Facebook knowledge will be big plus * Very proficient with installation, data interruption to administration

Torrid

Merchant

City Of Industry, CA · Hybrid

$100K - $130K/yr

Manage the product lifecycle from initial buy to final markdown, analyzing trends, sales data, and ... Work with Visual team and Merchant leaders on key initiatives requiring marketing and visual ...

Photon

Product Manager

Berkeley Heights, NJ

Berkeley Heights NJ / Alpharetta, GA / Atlanta, GA / Ontario Job Type: Full-Time (Only) Job Title: Sr. Product Manager Merchant Acquiring or Embedded Finance Domain Location: Berkeley Heights, New ...

Lowe's

Merchant - Electrical

Mooresville, NC

The Merchant will manage their assigned product assortments within the direction and objectives set forth by their MVP/DMM. The Merchant may have a team of direct reports, ranging from 1 to 3 ...

Bloomingdale's

Manager, Merchandising

Miami, FL

$56K - $93K/yr

The Merchandise Manager delivers an approachable, energetic, style conscious and fun shopping experience through visual/merchandise presentation. The Merchandise Manager is aware of fashion trends ...

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$81.7K

$137.5K

How much do manager merchant jobs pay per year?

As of Jun 7, 2026, the average yearly pay for manager merchant in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a Manager Merchant do?

A Manager Merchant oversees the buying and merchandising activities for a retail company or department. They are responsible for selecting products, negotiating with suppliers, analyzing market trends, and managing inventory to maximize sales and profitability. Additionally, Manager Merchants collaborate with marketing and sales teams to develop effective strategies and ensure the right products are available for customers. Their role is crucial in aligning product offerings with consumer demand and company goals.

What are the typical challenges faced by a Manager Merchant when coordinating with cross-functional teams?

A Manager Merchant often collaborates with teams such as marketing, supply chain, and finance to ensure successful product launches and inventory management. One of the main challenges is aligning diverse priorities and timelines across departments, which requires strong communication and negotiation skills. Additionally, balancing inventory levels to meet sales forecasts while avoiding overstock or stockouts can be complex in a fast-paced retail environment. Being proactive in addressing potential conflicts and fostering clear, regular communication helps ensure smooth collaboration and operational efficiency.

What is the difference between Manager Merchant vs Buyer?

AspectManager MerchantBuyer
Primary RoleOversees merchant strategies, manages vendor relationships, and develops sales initiativesProcures products, negotiates prices, and manages inventory purchasing
Required CredentialsBusiness or marketing degree often preferred; experience in retail or salesBusiness, supply chain, or procurement background; negotiation skills
Work EnvironmentOffice-based, collaborating with marketing, sales, and vendorsOffice or warehouse, focused on supplier interactions and inventory management

While both roles involve vendor interactions and sales, a Manager Merchant focuses on strategic merchant management and sales growth, whereas a Buyer concentrates on procurement and inventory purchasing. The roles often overlap but serve different aspects of retail operations.

What are the key skills and qualifications needed to thrive as a Manager Merchant, and why are they important?

To thrive as a Manager Merchant, you need strong analytical abilities, financial acumen, and experience in merchandising or retail management, often supported by a relevant degree. Familiarity with inventory management systems, point-of-sale software, and data analysis tools is typically required. Excellent negotiation, leadership, and relationship-building skills help you excel in vendor management and team coordination. These skills enable effective product assortment, cost control, and strategic decision-making that drive sales and profitability.
What cities are hiring for Manager Merchant jobs? Cities with the most Manager Merchant job openings:
What are the most commonly searched types of Merchant jobs? The most popular types of Merchant jobs are:
What states have the most Manager Merchant jobs? States with the most job openings for Manager Merchant jobs include:
Manager Merchant jobs near you

Customer Success Manager, Merchant Services

Versapay

Remote

$80K - $90K/yr

Full-time

Posted 26 days ago

Job description

About Versapay
Versapay turns accounts receivable (AR) into a competitive advantage.
Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Think you might be the next Veep to join? Read on!!
What you'll do:
  • Own the customer lifecycle: Seamlessly transition customers from their onboarding journey, focusing on long-term adoption and success, and growing the installed base revenue number. Facilitate training and enablement sessions, regular cadence calls and Executive Business Reviews (EBR's) with customers.
  • Drive growth and retention: Build and maintain Strategic Account Plans in collaboration with your customers, including retention and growth strategies. Create shared KPI's that are reviewed, mapped, and measured.
  • Advocate for the customer: Interact with sales, professional services, and product team members on projects to connect client wishes to the larger business strategy. Effectively represent your customers in driving product development for new integrations and features.
  • Resolve customer problems: Maintain visibility into customer issues and requests in partnership with our Customer Care team, ensuring customers are updated regularly. Act as a point of escalation for high-severity requests and work cross-functionally to drive resolution.
  • Apply payment-processingexpertiseto drive outcomes:Advise onacceptance flows and integrations, collaborate on pricing/interchange questions, and partner with Risk/Underwriting, disputes/chargebacks, and PCI/security requirements.
  • Propose improvements: Coordinate with other teams across our organization to propose scalable improvements to our customer journey. Identify problems that affect multiple clients and forecast what those trends mean for future attrition.

What you'll bring to the team:
  • 5+ years' experience in a SaaS based Customer Success role with renewal and expansion responsibility; history of overachieving company goals.
  • Payments expertise: Strong merchant services/payment processing background with the ability to navigate gateway/processor/acquirer/payfac/ISO models with a deep understanding of disputes/chargebacks, settlement/funding,
  • Bachelor's Degree or equivalent experience in Business, Marketing, Communications, Economics, or related field.
  • Proven experience advising customers' CFOs and AR/Cash Application leaders; strong executive presence and communication.
  • pricing/interchange, underwriting/risk, and reconciliation.
  • Customer Obsession: Resolute focus on the needs of the customer above all. Views problems through the customer's lens first, basing decisions and prioritization around their needs. Asks curious questions to understand the 'why' behind customer needs and the impact on their business.
  • Agility: Highly adaptive in the face of ambiguous and complex problems, taking a flexible and resourceful approach to new challenges. Able to seamlessly alternate between various tasks and roll with the punches when things change.
  • Follow-through: High motivation, bias to action and strong prioritization. Can work proactively and independently to bring all assigned work to completion with speed and accuracy.
  • Empathy: Able to relate to others with a different view or experience. Quickly keys into the needs of customers or collaborators, demonstrating sensitivity in responding to challenges.
  • Collaboration: Assertive with humility, demonstrates an ability to lead change positively. Maintain high standards for verbal and written communication, and is always professional under pressure.
  • Analytical thinking: Leverages experience and expertise to quickly identify and comprehend complex problems. Adept at understanding how technical things work and walking someone else through the details. Data-driven mindset, utilizing objective measures to assess success and improvement opportunities for customers.

Preferred/Nice to have
  • Experience supporting customers with ERP-integrated AR and payments workflows; familiarity with NetSuite, Sage Intacct, or Microsoft Dynamics is a plus.
  • Knowledge of payments optimization trends and tactics that impact a customer's cost of service (e.g., CEDP, Level 3 processing, surcharging, and other optimization solutions).
  • Experience partnering with internal teams such as Product, Finance, Underwriting, Risk, and Legal to resolve complex, regulated, or risk-sensitive customer scenarios.

$80,000 - $90,000 a year
Salary range above reflects base salary only. Total OTE ranges from 105k USD to 115k USD
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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