Manager, Merchant Operations PayTrace - Remote PayTrace by North - Payment and ACH processing, virtual terminals, and more. The B2B payments expert transforming financial and accounting processes to ...
Manager, Merchant Operations PayTrace - Remote PayTrace by North - Payment and ACH processing, virtual terminals, and more. The B2B payments expert transforming financial and accounting processes to ...
Sales Manager (Merchant Services) WHY JOIN OUR TEAM? * W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and ...
Sales Manager (Merchant Services) WHY JOIN OUR TEAM? * W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and ...
Sales Manager (Merchant Services) WHY JOIN OUR TEAM? * W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and ...
Sales Manager (Merchant Services) WHY JOIN OUR TEAM? * W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and ...
Sales Manager (Merchant Services) WHY JOIN OUR TEAM? * W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and ...
Sales Manager (Merchant Services) WHY JOIN OUR TEAM? * W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and ...
Sales Manager (Merchant Services) WHY JOIN OUR TEAM? * W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and ...
Sales Manager (Merchant Services) WHY JOIN OUR TEAM? * W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and ...
Sales Manager (Merchant Services) WHY JOIN OUR TEAM? * W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and ...
Sales Manager (Merchant Services) WHY JOIN OUR TEAM? * W-2 employee relationship with eligibility to participate in Mainstream's benefits package which includes Major Medical, Dental, Vision, and ...
Category Manager (Merchant)
Lancaster, PA · On-site
Job Summary The Merchant is responsible for managing performance within an assigned product segment or major category. This role develops and executes growth strategies, negotiates competitive vendor ...
Category Manager (Merchant)
Lancaster, PA · On-site
Job Summary The Merchant is responsible for managing performance within an assigned product segment or major category. This role develops and executes growth strategies, negotiates competitive vendor ...
Risk Manager (Merchant Services)
$90K - $100K/yr
Monitors and manages merchant portfolios from a credit risk, fraud risk, and operational risk perspective. * Oversees ISO relationships to ensure their merchant activity aligns with the Bank ...
Risk Manager (Merchant Services)
$90K - $100K/yr
Monitors and manages merchant portfolios from a credit risk, fraud risk, and operational risk perspective. * Oversees ISO relationships to ensure their merchant activity aligns with the Bank ...
Relationship Manager - Merchant Services Biller Genie is looking for a tech-savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank ...
Quick apply
Relationship Manager - Merchant Services Biller Genie is looking for a tech-savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank ...
Relationship Manager - Merchant Services Biller Genie is looking for a tech-savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank ...
Relationship Manager - Merchant Services Biller Genie is looking for a tech-savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank ...
Account Manager, Merchant Accounts
$80K - $100K/yr
About The Opportunity As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion. Your ...
Account Manager, Merchant Accounts
$80K - $100K/yr
About The Opportunity As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion. Your ...
Responsible for managing the Merchant Services program by focusing on new growth opportunities, retaining current customers, and advocating for the interests of Pinnacle Bancorp. Enables and supports ...
Quick apply
Responsible for managing the Merchant Services program by focusing on new growth opportunities, retaining current customers, and advocating for the interests of Pinnacle Bancorp. Enables and supports ...
Account Manager, Merchant Accounts
$80K - $100K/yr
About The Opportunity As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion. Your ...
Account Manager, Merchant Accounts
$80K - $100K/yr
About The Opportunity As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion. Your ...
Senior Product Manager - Merchant Strategy
Cleveland, OH · On-site
$122K - $162K/yr
Location: 127 Public Square, Cleveland Ohio Job Summary Key's Commercial Bank is seeking a Senior Product Manager, Merchant to lead the strategic planning, development, and management of merchant ...
Senior Product Manager - Merchant Strategy
Cleveland, OH · On-site
$122K - $162K/yr
Location: 127 Public Square, Cleveland Ohio Job Summary Key's Commercial Bank is seeking a Senior Product Manager, Merchant to lead the strategic planning, development, and management of merchant ...
About the Role As a Lead Product Manager for the Uber Merchant team, you will empower merchants to thrive on our platform. This includes ensuring high-quality merchant operations, using pricing and ...
About the Role As a Lead Product Manager for the Uber Merchant team, you will empower merchants to thrive on our platform. This includes ensuring high-quality merchant operations, using pricing and ...
Customer Success Manager - Merchant Success
Miami, FL · On-site
$100K - $140K/yr
Customer Success Manager - Merchant Success Fulfil is the modern ERP for commerce. Built to power the fastest-growing eCommerce brands, our platform brings together order management, inventory ...
Customer Success Manager - Merchant Success
Miami, FL · On-site
$100K - $140K/yr
Customer Success Manager - Merchant Success Fulfil is the modern ERP for commerce. Built to power the fastest-growing eCommerce brands, our platform brings together order management, inventory ...
Senior Product Manager, Merchant Onboarding
New York, NY · On-site
$180K - $220K/yr
About the Role We're looking for a Senior Product Manager to own how merchants get onboarded, configured, and live on Tabs -- and the internal tools that make it happen. Every merchant's path to ...
Quick apply
Senior Product Manager, Merchant Onboarding
New York, NY · On-site
$180K - $220K/yr
About the Role We're looking for a Senior Product Manager to own how merchants get onboarded, configured, and live on Tabs -- and the internal tools that make it happen. Every merchant's path to ...
Lead Product Manager, Merchant Growth
San Francisco, CA · On-site +1
As a Lead Product Manager for the Uber Merchant team, you will empower merchants to thrive on our platform. This includes ensuring high-quality merchant operations, using pricing and incentives to ...
Lead Product Manager, Merchant Growth
San Francisco, CA · On-site +1
As a Lead Product Manager for the Uber Merchant team, you will empower merchants to thrive on our platform. This includes ensuring high-quality merchant operations, using pricing and incentives to ...
As a Customer Success Manager for our Merchant Services team at Versapay, you will manage long-term relationships across a book of business by becoming our customers' trusted Versapay advisor. In ...
As a Customer Success Manager for our Merchant Services team at Versapay, you will manage long-term relationships across a book of business by becoming our customers' trusted Versapay advisor. In ...
... most valuable merchant and corporate partners.In this role, you will be responsible for both ... manage independently, ensuring long-term success through proactive relationship management and ...
... most valuable merchant and corporate partners.In this role, you will be responsible for both ... manage independently, ensuring long-term success through proactive relationship management and ...
Manager Merchant information
See salary details
$27.5K - $37.5K
9% of jobs
$37.5K - $47.5K
13% of jobs
$50K is the 25th percentile. Wages below this are outliers.
$47.5K - $57.5K
12% of jobs
$57.5K - $67.5K
9% of jobs
The median wage is $74.7K / yr.
$67.5K - $77.5K
9% of jobs
$77.5K - $87.5K
5% of jobs
$87.5K - $97.5K
4% of jobs
$97.5K - $107.5K
6% of jobs
$110.5K is the 75th percentile. Wages above this are outliers.
$107.5K - $117.5K
22% of jobs
$117.5K - $127.5K
6% of jobs
$127.5K - $137.5K
3% of jobs
$27.5K
$81.7K
$137.5K
How much do manager merchant jobs pay per year?
What does a Manager Merchant do?
What are the typical challenges faced by a Manager Merchant when coordinating with cross-functional teams?
What is the difference between Manager Merchant vs Buyer?
| Aspect | Manager Merchant | Buyer |
|---|---|---|
| Primary Role | Oversees merchant strategies, manages vendor relationships, and develops sales initiatives | Procures products, negotiates prices, and manages inventory purchasing |
| Required Credentials | Business or marketing degree often preferred; experience in retail or sales | Business, supply chain, or procurement background; negotiation skills |
| Work Environment | Office-based, collaborating with marketing, sales, and vendors | Office or warehouse, focused on supplier interactions and inventory management |
While both roles involve vendor interactions and sales, a Manager Merchant focuses on strategic merchant management and sales growth, whereas a Buyer concentrates on procurement and inventory purchasing. The roles often overlap but serve different aspects of retail operations.
What are the key skills and qualifications needed to thrive as a Manager Merchant, and why are they important?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Key responsibilities
Lead and guide teams responsible for end-to-end merchant onboarding, payment gateway configuration, and operational support.
Serve as the primary escalation point for complex or high-risk merchant implementations, resolving issues beyond the Implementation Manager level.
Translate business requirements and strategic objectives into actionable implementation strategies and oversee complex payment system integrations.
Job description
PayTrace - Remote
PayTrace by North - Payment and ACH processing, virtual terminals, and more. The B2B payments expert transforming financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, we help B2B companies become more efficient, successful, and profitable.
Our Manager, Merchant Operations leads the teams responsible for end-to-end merchant onboarding, payment gateway configuration, and ongoing operational support at PayTrace. This roleoversees Implementation Managers and Merchant Operations Specialists, ensuring both teams operate cohesively to deliver a seamless, 5-star merchant experience from signed agreement through go-live and beyond.
We are seeking a leader who sets the strategic direction for the team, drives continuous process improvement, manages departmental risk and compliance, and fosters a high-performance team culture. This individual serves as a key escalation point, cross-functional collaborator, and advocate for both internal teams and external merchant partners.
What you'll do:
Implementation Department Leadership
- Lead and guide Implementation Managers in overseeing end-to-end merchant onboarding from sales handover through go-live and Client Services transition.
- Coordinate internally with Sales, Underwriting, and Client Services, and externally with resellers and merchant partners, to ensure effective management and control processes for all payment processing implementations.
- Serve as the primary escalation point for complex or high-risk merchant implementations, resolving issues that cannot be addressed at the IM level
- Lead, mentor, and develop a team of Implementation Managers and Merchant Operations Specialists.
- Conduct meetings, performance reviews, and coaching sessions to support employee growth and accountability, and oversee onboarding and training.
- Identify skills gaps and partner with HR and leadership to develop training plans and career growth pathways.
Strategic Planning and Operational Excellence
- Translate business requirements and strategic objectives into actionable implementation strategies and operational workflows, and oversee complex payment system integrations.
- Lead the merchant screening and onboarding process at a strategic level.
- Monitor and analyze performance metrics across implementation timelines and conduct regular audits and risk assessments of merchant accounts and operational processes.
- Partner with underwriting and risk teams on periodic merchant reviews, pended applications, and escalated compliance issues, serving as a bridge between sales, resellers, and underwriting.
- Identify and execute process improvements and maintain departmental accountability for SLA adherence
- Communicate proactively with internal stakeholders and external merchant partners.
- Support resellers and high-value clients with high-touch engagement, ensuring timely issue resolution and long-term relationship health.
What we need from you:
- High School Diploma or equivalent.
- Minimum 5 years experience in payment processing with proven experience managing end-to-end merchant onboarding or implementation workflows in a payment gateway or processing environment.
- Minimum 2 years experience in a people management or team lead capacity.
- Deep knowledge of payment processing ecosystems, including gateway platforms, ACH, credit card processing, and compliance requirements.
- Strong leadership and people management skills, with the ability to coach, develop, and hold team members accountable.
- Excellent written and verbal communication skills, with the ability to translate complex operational concepts for diverse audiences.
- Strong analytical and problem-solving aptitude; ability to identify root causes and implement systemic solutions.
- Demonstrated ability to manage multiple concurrent priorities in a fast-paced, remote environment.
- Proficiency with project management tools (e.g., Jira, Asana, Monday.com) and CRM/ticketing systems (e.g., TeamSupport).
How to stand out (Preferred):
- Bachelor's degree in Business, Finance, Operations, or a related discipline.
- Experience managing cross-functional teams in a remote or distributed environment.
- Familiarity with credit Card and ACH processing, ISV/ERP integrations, or interchange optimization (Level II/III data).
- Experience with ISV partnership models, ERP integrations, and B2B accounts receivable automation.
- Familiarity with underwriting or compliance review processes in a payments or financial services context.
- Experience with Confluence or similar knowledge management platforms.
What we offer:
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
- Medical, Dental, & Vision Coverage
- Flexible Paid Time Off
- 401(k) + Match
- Education Assistance
- Paid Maternity & Paternity Leave
- Mental Health Support & Well-Being Program
- Company-funded Lifestyle Spending Account
Salary Range: Base salary of $80,000- $120,000 plus quarterly incentive plan.
Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.
To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands