... knowledge management, employee portal experiences, and workflow enablement A successful candidate would possess these skills: * Ability to work independently and collaborate as part of a team ...
... knowledge management, employee portal experiences, and workflow enablement A successful candidate would possess these skills: * Ability to work independently and collaborate as part of a team ...
... knowledge management, employee portal experiences, and workflow enablement A successful candidate would possess these skills: * Ability to work independently and collaborate as part of a team ...
... knowledge management, employee portal experiences, and workflow enablement A successful candidate would possess these skills: * Ability to work independently and collaborate as part of a team ...
... knowledge platform ... You will work across the full back-end stack - architecting APIs, building data pipelines, managing ...
New
... knowledge platform ... You will work across the full back-end stack - architecting APIs, building data pipelines, managing ...
New
The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives. Job ...
The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives. Job ...
IT Service Desk Lead
$95K - $105K/yr
The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives. Job ...
Quick apply
IT Service Desk Lead
$95K - $105K/yr
The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives. Job ...
Regional Sales Manager (MN, ND, SD, IA)
Des Moines, IA · On-site +1
$87K - $108K/yr
Passenger and light truck tire product knowledge * Management and budgeting skills * Excellent oral and written communication skills * Proficient in using Microsoft Office (Excel, Outlook, PowerPoint ...
Regional Sales Manager (MN, ND, SD, IA)
Des Moines, IA · On-site +1
$87K - $108K/yr
Passenger and light truck tire product knowledge * Management and budgeting skills * Excellent oral and written communication skills * Proficient in using Microsoft Office (Excel, Outlook, PowerPoint ...
Maintain comprehensive documentation in designated knowledge management tools or study libraries for future reference and benchmarking. * Serve as a resource and active participant in business ...
Quick apply
Maintain comprehensive documentation in designated knowledge management tools or study libraries for future reference and benchmarking. * Serve as a resource and active participant in business ...
... management knowledge Planning and designing quality projects and procedures experience Implementation of quality initiative experience Developing, delivering and evaluating quality and food safety ...
... management knowledge Planning and designing quality projects and procedures experience Implementation of quality initiative experience Developing, delivering and evaluating quality and food safety ...
CRM Administrator
Sioux City, IA · On-site
$50K - $60K/yr
Knowledge and understanding of data processing systems. * Excellent written and verbal communication skills.
Quick apply
CRM Administrator
Sioux City, IA · On-site
$50K - $60K/yr
Knowledge and understanding of data processing systems. * Excellent written and verbal communication skills.
Lead intranet, portal, document management, knowledge management, and collaboration platform initiatives. * Design and implement scalable content management solutions supporting business operations ...
Lead intranet, portal, document management, knowledge management, and collaboration platform initiatives. * Design and implement scalable content management solutions supporting business operations ...
Quality Manager
North Liberty, IA · On-site
$90/hr
... management knowledge • Planning and designing quality projects and procedures experience • Implementation of quality initiative experience • Developing, delivering and evaluating quality and ...
Quality Manager
North Liberty, IA · On-site
$90/hr
... management knowledge • Planning and designing quality projects and procedures experience • Implementation of quality initiative experience • Developing, delivering and evaluating quality and ...
Property Manager
Cedar Falls, IA · On-site
What We're Looking For · 3+ years of Property Management Experience, including leading and coaching a team, multiple properties, managing budgets, and driving results. · Have good knowledge of ...
Quick apply
Property Manager
Cedar Falls, IA · On-site
What We're Looking For · 3+ years of Property Management Experience, including leading and coaching a team, multiple properties, managing budgets, and driving results. · Have good knowledge of ...
Property Manager
Cedar Falls, IA · On-site
Requirements What We're Looking For 3+ years of Property Management Experience, including leading and coaching a team, multiple properties, managing budgets, and driving results. Have good knowledge ...
Property Manager
Cedar Falls, IA · On-site
Requirements What We're Looking For 3+ years of Property Management Experience, including leading and coaching a team, multiple properties, managing budgets, and driving results. Have good knowledge ...
Payroll Support Specialist
Cedar Rapids, IA · On-site
$19 - $21/hr
Experience with case management platforms, HR systems, or knowledge management tools is a plus * Excellent written and verbal communication skills * Strong attention to detail and problem-solving ...
Quick apply
Payroll Support Specialist
Cedar Rapids, IA · On-site
$19 - $21/hr
Experience with case management platforms, HR systems, or knowledge management tools is a plus * Excellent written and verbal communication skills * Strong attention to detail and problem-solving ...
Senior Project Manager - Digital / IT (SDLC Methodologies, Life Science)
Coralville, IA · On-site
$119K - $120K/yr
Knowledge and experience in the use of project management and SDLC methodologies and tools Demonstrated mastery of process change, product development, manufacturing or software development. * Strong ...
Senior Project Manager - Digital / IT (SDLC Methodologies, Life Science)
Coralville, IA · On-site
$119K - $120K/yr
Knowledge and experience in the use of project management and SDLC methodologies and tools Demonstrated mastery of process change, product development, manufacturing or software development. * Strong ...
Senior Project Manager - Digital / IT (SDLC Methodologies, Life Science)
Coralville, IA · On-site
$119K - $120K/yr
Knowledge and experience in the use of project management and SDLC methodologies and tools Demonstrated mastery of process change, product development, manufacturing or software development. * Strong ...
Senior Project Manager - Digital / IT (SDLC Methodologies, Life Science)
Coralville, IA · On-site
$119K - $120K/yr
Knowledge and experience in the use of project management and SDLC methodologies and tools Demonstrated mastery of process change, product development, manufacturing or software development. * Strong ...
Property Manager
Marshalltown, IA · On-site
$20 - $23/hr
Bachelor's degree or equivalent four years experience in property management, business or real estate. * Previous experience with Section 8 and Tax Credit housing and knowledge of government subsidy ...
Quick apply
Property Manager
Marshalltown, IA · On-site
$20 - $23/hr
Bachelor's degree or equivalent four years experience in property management, business or real estate. * Previous experience with Section 8 and Tax Credit housing and knowledge of government subsidy ...
Property Manager
Waterloo, IA · On-site
$50K - $60K/yr
Bachelor's degree or equivalent four years experience in property management, business or real estate. * Previous experience with Section 8 and Tax Credit housing and knowledge of government subsidy ...
Quick apply
Property Manager
Waterloo, IA · On-site
$50K - $60K/yr
Bachelor's degree or equivalent four years experience in property management, business or real estate. * Previous experience with Section 8 and Tax Credit housing and knowledge of government subsidy ...
Property Manager
Waterloo, IA · On-site
$50K - $60K/yr
Bachelor's degree or equivalent four years experience in property management, business or real estate. * Previous experience with Section 8 and Tax Credit housing and knowledge of government subsidy ...
Quick apply
Property Manager
Waterloo, IA · On-site
$50K - $60K/yr
Bachelor's degree or equivalent four years experience in property management, business or real estate. * Previous experience with Section 8 and Tax Credit housing and knowledge of government subsidy ...
General Manager
$100K - $120K/yr
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related field ...
General Manager
$100K - $120K/yr
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related field ...
Manager Knowledge Management information
What is the difference between Manager Knowledge Management vs Knowledge Coordinator?
| Aspect | Manager Knowledge Management | Knowledge Coordinator |
|---|---|---|
| Responsibilities | Oversees knowledge strategies, manages teams, develops policies | Supports knowledge sharing, updates databases, assists with content management |
| Required Skills | Leadership, strategic planning, communication | Organizational skills, attention to detail, technical proficiency |
| Certifications | Knowledge Management certifications, project management | Basic certifications, familiarity with knowledge tools |
| Work Environment | Office-based, managerial setting | Office or remote, support role |
The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.
What are the key skills and qualifications needed to thrive as a manager knowledge management, and why are they important?
What does a manager knowledge management do?
How does a manager knowledge management typically collaborate with other departments to ensure effective knowledge sharing?

Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.
Recruiting for this role ends on 8/14/2026.
Work you'll do
As a ServiceNow HRSD Senior Consultant you will be responsible for:
- Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test, deployment, and stabilization activities
Gathering, documenting, and validating business requirements, process flows, and functional design inputs for HR service delivery transformation initiatives
Contributing to client deliverables such as implementation plans, work breakdown structures, status updates, process documentation, and solution recommendations
Collaborating with cross-functional teams to support project milestones, issue resolution, stakeholder alignment, and client communications
Assisting with workshops, working sessions, and design discussions related to HR shared services, case management, knowledge management, employee portal experiences, and workflow enablement
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others
The team
Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.
Qualifications
Required:
- Bachelor's degree
4+ years of experience in ServiceNow implementations and optimizations
2+ years of experience delivering and implementing at least 1 ServiceNow HR Service Delivery core module
Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
- 3+ years of project management experience leading end-to-end projects
2+ years of Big 4 consulting experience across 3+ client engagements
Experience supporting the design or launch of an HR shared service center for 1,000+ employees or multiple regions
Experience creating implementation plans or work breakdown structures for 2+ ServiceNow releases across design, build, test, cutover, and hypercare
Experience delivering 1+ end-to-end ServiceNow HR Service Delivery implementation, including Case and Knowledge Management, Employee Center or Portal, HR Catalog or Workflows, and go-live stabilization
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.
Recruiting for this role ends on 8/14/2026.
Work you'll do
As a ServiceNow HRSD Senior Consultant you will be responsible for:
- Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design, build, test, deployment, and stabilization activities
Gathering, documenting, and validating business requirements, process flows, and functional design inputs for HR service delivery transformation initiatives
Contributing to client deliverables such as implementation plans, work breakdown structures, status updates, process documentation, and solution recommendations
Collaborating with cross-functional teams to support project milestones, issue resolution, stakeholder alignment, and client communications
Assisting with workshops, working sessions, and design discussions related to HR shared services, case management, knowledge management, employee portal experiences, and workflow enablement
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others
The team
Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.
Qualifications
Required:
- Bachelor's degree
4+ years of experience in ServiceNow implementations and optimizations
2+ years of experience delivering and implementing at least 1 ServiceNow HR Service Delivery core module
Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
- 3+ years of project management experience leading end-to-end projects
2+ years of Big 4 consulting experience across 3+ client engagements
Experience supporting the design or launch of an HR shared service center for 1,000+ employees or multiple regions
Experience creating implementation plans or work breakdown structures for 2+ ServiceNow releases across design, build, test, cutover, and hypercare
Experience delivering 1+ end-to-end ServiceNow HR Service Delivery implementation, including Case and Knowledge Management, Employee Center or Portal, HR Catalog or Workflows, and go-live stabilization
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $229,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.