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Manager International Roaming Jobs (NOW HIRING)

Teltonika

Carrier Manager

Dallas, TX · On-site

Negotiate commercial agreements, pricing structures, roaming arrangements, and service-level ... Ability to work effectively in a fast-paced international environment. * Proficiency in Microsoft ...

Teltonika

Carrier Manager

Dallas, TX · On-site

Negotiate commercial agreements, pricing structures, roaming arrangements, and service-level ... Ability to work effectively in a fast-paced international environment. * Proficiency in Microsoft ...

SNPT

Board Member from the Legal Field

Napa, CA · On-site

SNPT operates high-volume, humane sterilization campaigns in regions overwhelmed by free-roaming ... International/cross-border law (bonus, not required) * Risk management * Contracts & agreements

Webbing

Sales Engineer - USA

York, NY · On-site +1

Manage the customers' technical queries and monitor support requests to ensure that the company ... The opportunity for professional development within a reputable international innovative and ...

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$61.7K

$73K

How much do manager international roaming jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager international roaming in the United States is $61,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by a Manager International Roaming?

One of the main challenges in this role is navigating the complexities of international partnerships and ensuring compliance with a wide range of regulations and technical standards across different countries. You'll often need to troubleshoot cross-border service issues, negotiate roaming agreements, and adapt to rapidly changing industry technologies. The work is highly collaborative, requiring close teamwork with engineering, regulatory, and financial departments. Staying informed about global roaming trends and maintaining strong relationships with operators worldwide are also essential for long-term success.

What does a Manager International Roaming do?

A Manager International Roaming is responsible for overseeing international roaming services for a telecom company. This includes managing partnerships with global carriers, negotiating roaming agreements, ensuring compliance with regulations, and optimizing roaming revenues. They also analyze usage trends, resolve technical or billing issues, and enhance customer roaming experiences. The role requires strong negotiation, analytical, and communication skills to maintain seamless connectivity for travelers.

What are the key skills and qualifications needed to thrive in the Manager International Roaming position, and why are they important?

To thrive as a Manager International Roaming, you need expertise in telecommunications, international carrier agreements, and data analytics, typically supported by a degree in business, telecommunications, or a related field. Familiarity with roaming billing systems, mobile network platforms, and possibly certifications like PMP or ITIL are highly valued. Outstanding negotiation, cross-cultural communication, and problem-solving skills help you build strong partnerships and resolve complex roaming issues. These competencies are vital for ensuring seamless global connectivity, effective inter-operator collaboration, and profitability in a highly dynamic industry.

What cities are hiring for Manager International Roaming jobs?

Cities with the most Manager International Roaming job openings:

What are the most commonly searched types of International Roaming jobs?

The most popular types of International Roaming jobs are:

What states have the most Manager International Roaming jobs?

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Manager International Roaming jobs near you
Infographic showing various Manager International Roaming job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,720 per year, or $29.7 per hour.

Technical Support Engineer III

Iridium Satellite, LLC

Tempe, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Company Overview
Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.
At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.
What We're Looking For:
Are you a problem-solver with a passion for customer service and a background in roaming technical support? Then our Roaming Technical Support Engineer position might be the perfect opportunity for you! As a Technical Support Engineer, you'll serve as a technical escalation point for roaming and satellite communication services. You will troubleshoot complex issues impacting roaming and core network services, work directly with internal teams, Service Partners, and roaming partners, and support the rollout and validation of new services. You will thrive in this role if you are a reliable, resourceful self-starter with the ability to multi-task and a strong sense of ownership and urgency.
What You'll Do:
  • Investigate and resolve advanced roaming, satellite, and network service issues (voice, SMS, data).
  • Analyze SS7, Diameter, GTP, IPX, and IP networking traffic using diagnostic tools.
  • Provide second- and third-level support for escalations from Customer Care on roaming and existing Iridium services.
  • Perform IREG/International Roaming Testing and TADIG/Transferred Account Data Interchange Group testing for new roaming partners and service updates.
  • Conduct product and service testing for alpha/beta trials and network changes.
  • Validate configurations, routing updates, and service interoperability.
  • Serve as technical contact for Service Partners, Value-Added Manufacturers, and roaming operators.
  • Collaborate with engineering, network operations, and fraud teams to resolve issues.
  • Train internal teams on new products, services, and troubleshooting methods.
  • Track and report on roaming KPIs, performance, and incident trends.
  • Document troubleshooting steps, configurations, and best practices.

What You'll Need to Succeed:
  • Bachelor's degree in an engineering or a technical field, or equivalent work experience.
  • 5+ years of relevant experience in roaming operations, a Network Operations Center (NOC) network administration, support engineering, or telecommunications role.
  • Strong knowledge of GSM, UMTS, NB-IoT, LTE, 3GPP, and 5G mobile networks.
  • Experience with signaling protocols: SS7, Diameter, GTP, SIP, MAP, CAMEL.
  • Proficiency in Microsoft Word, PowerPoint, and Excel.
  • Strong communication skills, with the ability to clearly convey highly technical concepts to groups outside of your team or those who are unfamiliar with the topic.
  • Strong analytical and problem-solving abilities, with experience using tools like network analyzers, monitoring software, ticketing systems.
  • Be comfortable managing upward, including being a proactive communicator and asking for help when needed.
  • Have confidence and be able to establish valuable relationships with others.
  • Must be able to prioritize key tasks and have a strong sense of ownership over your work.
  • Be active in seeking ways to continuously improve yourself and gain new knowledge.
Things That Would be Great if You Brought to the Table:
  • Experience with AWS, Checkpoint Firewall, or SQL database administration.
  • Understanding of GSMA IR.21/IR.85 standards, 3GPP standards.
  • Roaming fraud prevention or revenue assurance experience.
  • Scripting or automation skills (Python, Shell).
We'll also need you to:
  • Work hybrid, Monday - Friday, and be primary on-call contact to support a 24x7x365 environment.
  • Be able to travel up to 25%.
  • To comply with U.S. Government export control regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), applicants for this position must be U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3).

Work Environment:
This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.
We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium's Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth.
Additional Information
This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.
Base Pay Range: $83,000 - $108,000 USD
Actual compensation will be determined based on a variety of factors and this range represents an estimate of compensation at the time of posting. Base salary is only one part of our compensation package for this role. You may also be eligible for company stock and annual bonus. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid time off and paid holidays; paid parental leave; and other discounts and perks.
Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

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