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Manager Global Music Rights Jobs (NOW HIRING)

Create Music Group

Music Rights Management Intern

$15.25 - $20.50/hr

The company works with superstar artists, major and independent record labels, and global media ... Job Summary Create Music Group is seeking a detail-oriented intern to join the Copyright & Rights ...

Broadcast Music

PT Music Researcher

Los Angeles, CA

... global leader in music rights management, serving as an advocate for the value of music. BMI represents the public performance rights in over 25 million musical works created and owned by more than 1 ...

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Manager Global Music Rights information

What are the key skills and qualifications needed to thrive as a Manager Global Music Rights, and why are they important?

To thrive as a Manager Global Music Rights, you need expertise in music licensing, intellectual property law, contract negotiation, and a relevant degree in law, business, or music industry studies. Familiarity with rights management databases, music publishing platforms, and industry-standard licensing and royalty tracking systems is essential. Strong interpersonal skills, attention to detail, and cultural awareness help manage diverse stakeholders and complex international agreements. These skills ensure accurate rights management, legal compliance, and successful negotiation of global music rights deals.

What are common challenges faced by a Manager Global Music Rights, and how can they be addressed?

A Manager Global Music Rights often navigates complex international licensing laws, varying copyright regulations, and diverse stakeholder interests. Coordinating with legal teams, publishers, and collecting societies across different countries can be challenging due to differing standards and timelines. Staying updated on global music rights trends and fostering strong relationships with local partners are essential for overcoming these hurdles. Proactive communication and robust organizational systems help ensure compliance and smooth rights management.

What are Manager Global Music Rights?

A Manager Global Music Rights is responsible for overseeing and managing the licensing, distribution, and protection of music rights across multiple countries and territories. This role involves negotiating music rights deals, ensuring compliance with international copyright laws, and working closely with artists, publishers, and legal teams to maximize revenue. They also monitor the global use of music to prevent unauthorized exploitation and handle royalty collections and payments on a worldwide scale.

What is the difference between Manager Global Music Rights vs Music Licensing Coordinator?

AspectManager Global Music RightsMusic Licensing Coordinator
CredentialsMusic industry experience, knowledge of rights management, possibly licensing certificationsKnowledge of licensing processes, communication skills, relevant certifications
Work EnvironmentMusic rights organizations, publishing companies, or record labelsMusic licensing agencies, entertainment companies, or media firms
Employer & Industry UsageUsed in rights management and licensing departments within the music industryCommon in licensing departments handling music clearance and rights acquisition

The Manager Global Music Rights oversees rights management and licensing strategies for music catalogs, focusing on global rights clearance. In contrast, a Music Licensing Coordinator handles the day-to-day licensing requests, negotiations, and rights clearance processes. Both roles require knowledge of music rights, but the manager typically has broader strategic responsibilities, while the coordinator focuses on operational tasks.

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Manager Global Music Rights jobs near you
Infographic showing various Manager Global Music Rights job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 29% Physical, and 71% Remote job distribution.
Customer Service & Reporting Representative

Customer Service & Reporting Representative

Global Music Rights

Los Angeles, CA

$29 - $31/hr

Other

PTO

Posted 9 days ago

Job description

Description
Position at Global Music Rights, LLC
ABOUT GLOBAL MUSIC RIGHTS
Global Music Rights is a music rights management company focused on licensing, surveying, and distributing public performance royalties to songwriters, composers, and publishers. Global Music Rights represents some of the most accomplished artists and writers and represents them in the in the public performance licensing of their catalogs (e.g. Drake, Bruno Mars, Bruce Springsteen, The Eagles, Pharrell Williams, Pearl Jam, Jon Bon Jovi and many more).
Global Music rights is the first entrant into the U.S. performance rights marketplace in nearly 75 years. The company was founded in 2013 by industry veteran Irving Azoff, and Randy Grimmett, as an alternative to the traditional performance rights model. Global Music Rights serves an invitation-only client base, creating customized solutions in a rapidly evolving music rights marketplace and offering personalized service for music creators and music licensees. The company offers clients exceptional analytics and robust data solutions to ensure comprehensive royalty tracking and collection.
Global Music Rights prides itself on being an active and progressive advocate for copyright holders in the current performing rights marketplace and is committed to protecting the integrity of music rights and promoting the value of intellectual property on behalf of creators.
Position Overview
This full-time position is part of the Customer Service and Reporting team within our Operations organization and will be responsible for reporting collections and processing as well as communication with customers. Our customers are businesses that have a license from us to publicly perform the music we represent from 160+ of the top artists and songwriters in the world.
Responsibilities
  • Review and validate contractual reports from our customers across multiple license categories and prepare the reports for invoicing in our systems
  • Work directly with customers to collect and discuss their reports via email and phone
  • Perform audits on customers to enforce their obligations under our license agreements and document unlicensed music use and incorrect business details
  • Manage our review and escalation process for customers in breach of their license agreements (e.g., due to failure to pay outstanding invoices or failure to report licensing metrics), including sending notifications via email and physical mail and responding to related questions
  • Review, verify, and action termination requests from licensees
  • Handle incoming notifications about customer sales and acquisitions, gather and validate all required information for license amendments and transfers, and complete those transactions in our CRM system
  • Support our customers in signing up for and using our self-service licensing and reporting portal in collaboration with our internal technical teams
  • Provide analysis on our inbound case load and identify patterns and recurring questions to help improve the information provided on our website, in our customer portal, in published materials, and in customer communications
  • Handle incoming customer requests by email, chat, phone, and physical mail
  • Prepare and execute on outreach efforts to our customers via email, physical mail, or phone
  • Act as a liaison, provide valid license and contract information, and resolve any upcoming issues with a high degree of accuracy and efficiency
  • Identify and escalate customer requests that require review from other departments such as Legal or Finance
  • Investigate contract issues and work with other internal departments to resolve disputes and questions
  • Keep all customer, contact, and license information in our CRM system up to date and document all customer interactions in a clear and concise way
  • Meet our customer service goals, including first-contact resolution rates, and response time windows
  • Perform other duties as assigned
Requirements & Skills
  • 3+ years of experience in customer service, customer support, collections, or similar roles
  • Excellent written and verbal communication and active listening skills
  • Strong experience handling escalations and difficult conversations
  • High level of customer orientation and the ability to discuss complex matters with an inexperienced audience
  • Strong skills using Salesforce.com and Microsoft Office tools
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong sense of urgency and commitment to meeting customer expectations and deadlines
  • Excellent problem-solving and analytical skills, and critical thinking
  • Bachelor's Degree preferred
Compensation & Benefits
  • Compensation: $29.00-$31.00 per hour, based on experience, plus eligibility for an annual discretionary bonus.
  • Competitive benefits package and paid time off schedule
Location & Work Schedule
  • This position is based in our Westwood Village office in Los Angeles, CA. Employees are expected to work onsite Monday through Thursday, with remote work on Fridays at the manager's discretion.
Additional Information
  • Visa sponsorship and relocation assistance are not available for this position.
  • We are a fully vaccinated workforce. Successful candidates will be required to show proof of being vaccinated against COVID-19. You are up to date when you have received a two-dose series and a booster, or a single dose series and a booster. Reasonable accommodation will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.
Disclaimer
  • This job description only provides an overview of job responsibilities that are subject to change. We are an Equal Opportunity Employer

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