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Manager Empathy Jobs (NOW HIRING)

Empathy

Executive Assistant to the CBO

Manhattan, NY · On-site

$90 - $110/hr

Empathy LifeVault™ Now in the UK -> Join the Team Executive Assistant to the CBO Business ... Own and manage the CBO's calendar with a high degree of judgment - prioritizing, scheduling, and ...

Empathy

Financial Controller

Manhattan, NY · On-site

$140 - $170/hr

Financial Controller Empathy is transforming the way families navigate life's most difficult times ... Manage state and local tax filings and registrations where self‑service is required. * Act as a ...

Empathy

Financial Controller

Manhattan, NY · On-site +1

$140K - $170K/yr

Description Empathy is transforming the way families navigate life's most difficult times - from ... Manage state and local tax filings and registrations where self-service is required. * Act as a ...

Empathy

Head of People, US

Manhattan, NY · On-site

$180K - $200K/yr

You know how to build for today while designing for the future, and you bring the credibility, judgment, and empathy to partner with executives, managers, and front-line employees alike. Leadership ...

Empathy

Executive Assistant to the CBO

Manhattan, NY · On-site +1

$90K - $110K/yr

Description Empathy is transforming the way families navigate life's most difficult times - from ... Own and manage the CBO's calendar with a high degree of judgment - prioritizing, scheduling, and ...

Pure Empathy

Contract Therapist

Clearwater, FL · On-site

Excellent interpersonal, communication, and listening skills, with a commitment to empathy, cultural humility, and non-judgmental care. * Ability to work independently, manage a caseload, and ...

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Manager Empathy information

What is the difference between Manager Empathy vs Customer Service Manager?

AspectManager EmpathyCustomer Service Manager
Required CredentialsTypically a bachelor's degree in business, psychology, or related fields; strong interpersonal skillsBachelor's degree often in business, communications, or related areas; leadership experience
Work EnvironmentTeam management, coaching, and employee development within organizationsOverseeing customer service teams, handling client issues, and improving service quality
Industry UsageUsed across various industries focusing on internal team dynamicsPrimarily in retail, hospitality, and service sectors
Comparison FocusFocuses on understanding and supporting employeesFocuses on customer satisfaction and service quality

While both roles involve leadership and interpersonal skills, Manager Empathy emphasizes supporting and understanding employees, fostering a positive work environment. Customer Service Managers concentrate on managing customer interactions and ensuring service excellence. Both roles require strong communication skills but serve different organizational priorities.

Can a manager be empathetic?

Yes, a manager can be empathetic by actively listening to employees, understanding their perspectives, and showing genuine concern for their well-being. Empathy is a key leadership skill that helps improve team communication, trust, and overall performance. Developing emotional intelligence and practicing active listening are common ways for managers to demonstrate empathy.

What cities are hiring for Manager Empathy jobs?

Cities with the most Manager Empathy job openings:

What are the most commonly searched types of Empathy jobs?

The most popular types of Empathy jobs are:

What states have the most Manager Empathy jobs?

States with the most job openings for Manager Empathy jobs include:

What job categories do people searching Manager Empathy jobs look for?

The top searched job categories for Manager Empathy jobs are:

Manager Empathy jobs near you
Infographic showing various Manager Empathy job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Strategic Account Executive, Insurance & Wealth, West

Empathy

San Francisco, CA • On-site, Remote

$160K/yr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Cultivate and oversee a dynamic sales pipeline within the Insurance and Wealth sector.

  • Formulate strategic deal models and cultivate substantial, intricate partnerships.

  • Lead negotiations throughout the sales process to secure favorable terms and agreements for multi-year contracts.

Job description

Description
Empathy is transforming the way families navigate life's most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.
We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 50 million people across the US, Canada, and the UK.
Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. We've raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.
In this role you will
The Insurance & Wealth Solutions Team at Empathy drives enterprise sales, by partnering with life insurance carriers, wealth managers, retirement organizations, financial advisory groups, and other financial institutions to deliver Empathy's innovative support solutions. We work closely with our partners, helping them reimagine how they serve their customers, creating transformative solutions that align with empathy and care.
The team is composed of dynamic business development leaders with diverse experience and expertise, united by a shared passion for achieving ambitious goals, driving our mission forward, and delivering exceptional results. Together, we are dedicated to making a meaningful impact, fostering innovation, and setting new standards of success in the industry.
We are seeking Strategic Account Executives located in key growth territories across the central and western US - including Chicago, Dallas, Houston, and the broader Midwest/South - to help balance our growing West Coast presence.
Note: Reps are expected to work core hours aligned with their assigned territory's time zone.
Responsibilities
  • Cultivate and oversee a dynamic sales pipeline within the Insurance and Wealth sector.
  • Formulate strategic deal models and cultivate substantial, intricate partnerships.
  • Identify and capitalize on new business prospects, driving revenue and fostering sustainable financial growth.
  • Engage and influence senior leadership at major financial institutions, bringing a confident and credible executive presence to every interaction.
  • Lead negotiations throughout the sales process to secure favorable terms and agreements for multi-year contracts.
  • Foster connections with industry experts for strategic collaborations and business expansion.
  • Collaborate closely with Product and Marketing teams to develop holistic solutions.
  • Tag team with other Insurance and Wealth department members at industry events and joint deals.

Requirements
  • 5+ years of successful sales experience within a SaaS organization, preferably selling into financial or insurance institutions.
  • 3+ years of experience in hands-on business development work, from value creation to contract negotiation, funnel creation, and opportunity management.
  • Familiarity and experience applying and running a MEDDIC or MEDDPIC sales methodology.
  • Ability to confidently present to - and build trust with - C-level executives at Fortune 500 firms, with the presence and polish to influence strategic decision-making at the highest levels.
  • Demonstrated success in navigating complex, enterprise-level sales cycles involving multiple stakeholders, and averaging high six-figure ACV agreements.
  • Proven track record of surpassing quotas in high-growth sales environments.
  • General familiarity with U.S. Insurance and Wealth products/services and claims decision-making processes is a plus - deep domain expertise is not required and can be developed on the job.
  • Willingness to travel across the U.S. (approximately 15% travel).

Preferred:
  • Prior exposure to Insurance and Wealth organizations is a plus, not a requirement
  • Strong understanding of Insurance and Wealth agents' needs and pain points
  • Familiarity with platforms such as Salesforce and Gmail.

Compensation & Benefits
The salary for this position is approximately $160,000 base salary with uncapped annual variable based on goal attainment, plus equity and full benefits package. The exact compensation is decided based on many factors, including but not limited to: skills, qualifications, and geographic location.
To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!

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