Manager Empathy Jobs in Chelan, WA (NOW HIRING)

Job Type: Part-Time 15-20 hours per week

Workplace Location: On-site at one property (Total # of Units 23)

Pay: starting at $25.00 – $30.00 per hour DOE

About Us

Ad-West Realty Services, Inc. is a professional, full-service property management company specializing in managing affordable housing apartment communities in the states of Washington, Alaska, Oregon, and Nevada since 1986. We believe that all people deserve affordable, safe, and well cared for homes and strive to make positive differences in others’ lives. To provide the highest quality of management (and enjoy doing so), we find it essential to focus on fostering the respect we give all our communities: colleagues, clients, and tenants.

Company Culture

• Small, people-oriented company
• Professional but casual, family atmosphere
• We strive to provide excellent and integrity-backed service for our clients, residents, colleagues, and all others we work with

What you will be doing:

The Property Manager is responsible for overseeing the daily operations of one residential properties, ensuring high standards of maintenance, tenant satisfaction, and financial performance. Key responsibilities include managing tenant relations, coordinating maintenance and repairs, enforcing lease agreements, and handling budget preparation and expense management. Additionally, the Property Manager will conduct regular property inspections, ensure compliance with local regulations, and implement marketing strategies to attract and retain tenants.

Responsibilities and Tasks:

• Managing the responsibilities of one complex
• Maintain posted office hours while managing routine office functions and communications
• Collection of rents
• Rental & showing of units
• Certification and Re-Certification of all tenants on a yearly basis
• Service of notices
• Inspections (move in/move out/interim)
• Conduct daily grounds pickup, ensuring the overall aesthetic appeal of the property
• Overseeing a team of employees and vendors to ensure that maintenance and cleaning tasks are executed in accordant with company standards
• Maintain communication with Regional Property Manager concerning status of on-site activity
• Timely submission of required reports to Regional Property Manager
• Purchasing
• Attend training seminars
• Other duties as assigned

Monitor and maintain the following:

• Mowing, edging, & trimming lawns
• Perform daily inspection of the common areas
• Ensuring the Laundry room is kept clean and organized
• Minor Maintenance – changing of light bulbs/tightening – adjusting locks – minor plumbing repairs
• Snow removal of sidewalks

What we look for:

• Highschool diploma or equivalent
• Relevant experience preferred
• Strong computer aptitude
• Strong verbal and written communication skills
• Customer Service experience a plus
• Prior Property Management experience is preferred
• Dependability & Adaptability
• Leadership Skills

Physical Requirements:

• Mobility: Ability to walk, stand, and move around the property for extended periods, including climbing stairs and navigating various terrains
• Manual Dexterity: Capability to perform tasks that may require hand-eye coordination, such as handling paperwork, using small tools, using computers, and operating office equipment.
• Lifting: Ability to lift and carry items, such as supplies or equipment, up to 50 pounds.
• Vision: Sufficient vision to inspect properties, read documents, and observe safety and maintenance issues.
• Hearing: Ability to hear and communicate effectively with tenants, staff, and vendors, both in person and over the phone.

Mental Requirements:

• Problem-Solving Skills: Strong analytical skills to assess situations, identify issues, and develop effective solutions for tenants and property operations.
• Attention to Detail: High level of attention to detail for tasks such as budget management, compliance with regulations, and property inspections.
• Time Management: Ability to prioritize tasks effectively and manage multiple responsibilities in a face-pace environment.
• Emotional Intelligence: Strong interpersonal skills to handle tenant concerns and conflicts with empathy and professionalism.
• Decision-Making Skills: Capacity to make informed decisions quickly, particularly regarding tenant relations, maintenance needs, and operational policies
• Adaptability: Flexibility to adjust to changing situations and manage unexpected challenges that may arise in property management.

Benefits:

• Health insurance for eligible employees: Medical, Dental, Vision, Life, & EAP options
• Two weeks of vacation & One week of sick time accrued
• 13 Company Paid Holidays
• Discounted optional On-Site Housing

All offers of employment are contingent upon the successful completion of a background check. Employees may be subject to random drug testing during their tenure with the company, but drug testing is not a requirement for initial employment

Ad-West is an equal opportunity employer and welcomes applications from individuals of all backgrounds, including individuals with disabilities. We are committed to providing equal employment opportunities. If you need accommodation to perform the essential functions of this role, please let us know.