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How much do remote empathy jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote empathy in the United States is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is a remote empathy specialist?

A Remote Empathy Specialist is a professional who provides emotional support, understanding, and guidance to clients or team members through digital communication platforms, such as video calls, chat, or email. Their primary role is to listen actively, recognize and validate emotions, and offer compassionate responses from a distance. This position is valuable in remote work settings, telehealth, customer service, and online community management, helping to bridge the human connection gap created by physical distance.

What are the key skills and qualifications needed to thrive as a remote empathy specialist?

To thrive as a Remote Empathy Specialist, you need a background in psychology, counseling, or social work, typically supported by relevant degrees or certifications. Familiarity with telecommunication platforms, video conferencing tools, and secure messaging systems is crucial. Exceptional active listening, emotional intelligence, and clear communication skills set top performers apart in this role. These skills ensure effective support and meaningful client engagement in a virtual environment.

How do professionals in remote empathy roles maintain effective communication and emotional connection with clients or team members despite physical distance?

Professionals in Remote Empathy roles often rely on a combination of video conferencing, instant messaging, and collaborative tools to foster strong, supportive relationships with clients or colleagues. They prioritize active listening, clear communication, and frequent check-ins to ensure understanding and emotional support are consistently provided. Building trust and rapport remotely can be challenging, but many find success by being proactive, responsive, and intentionally creating space for open dialogue. Additionally, participating in virtual team-building activities and setting aside time for informal conversations can help maintain a sense of connection and empathy across distances.

What is the difference between Remote Empathy vs Remote Customer Support Agent?

AspectRemote EmpathyRemote Customer Support Agent
Primary FocusUnderstanding and sharing customer feelings to improve serviceResolving customer inquiries and technical issues
Required SkillsActive listening, emotional intelligence, communicationProblem-solving, product knowledge, communication
Work EnvironmentRemote, often flexible hours, customer-facingRemote, customer service centers, shift-based
Common CertificationsCustomer service, emotional intelligence trainingTechnical support certifications, product training

Remote Empathy roles focus on understanding customer emotions to enhance interactions, while Remote Customer Support Agents primarily address technical or service issues. Both roles are remote and require strong communication skills, but their core responsibilities differ significantly.

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Remote Empathy jobs near you
Infographic showing various Remote Empathy job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 63% Full Time, 30% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $44,724 per year, or $21.5 per hour.

Remote Full-time Mental Health Counselor - Licensed (LMHC) - Empathy Therapy

Kent, WA • Remote

Empathy Therapy
Outpatient Health Care • 1 - 10 employees
Learn more about Empathy Therapyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position Overview

Empathy Therapy is searching for a dedicated and compassionate Licensed Mental Health Counselor (LMHC) to join our remote team. This full-time position offers the flexibility to work from home while providing crucial mental health support to clients in Kent, Washington. As a vital member of our therapeutic team, you will play an essential role in delivering personalized care, facilitating healing, and making a positive impact on the lives of individuals facing mental health challenges.

About the Organization

At Empathy Therapy, we pride ourselves on being a leader in providing exceptional mental health services. Our community health clinic operates with a client-centered philosophy, ensuring each individual's unique experiences and circumstances are met with tailored support and understanding. We specialize in a wide range of mental health issues including anxiety, depression, PTSD, addiction, and mood disorders.

Our atmosphere is one of growth and collaboration, fostering professional development while emphasizing the importance of mental wellness for both clients and staff. As part of our commitment to quality care, we encourage active engagement in therapeutic communities and continuous education in the mental health field.

Work Environment

This role is fully remote, allowing you to maintain a balanced professional and personal life while serving clients in a time of increasing demand for mental health services. Our work environment is supportive, collegial, and emphasizes collaborative teamwork across different disciplines. You’ll be equipped with the necessary tools and technologies to ensure effective therapy delivery, from electronic health record systems to virtual therapy platforms.

Key Responsibilities
  • Conduct comprehensive clinical assessments to evaluate clients' mental health needs, ensuring accurate diagnostic criteria are met.
  • Develop, implement, and review evidence-based treatment plans tailored to meet individual client goals and track their progress effectively.
  • Provide individual counseling, couples therapy, and facilitate group therapy sessions to diverse populations, employing appropriate therapeutic techniques.
  • Collaborate with interdisciplinary teams, including social workers and medical professionals, to coordinate holistic care for clients.
  • Document and maintain confidential client records in accordance with legal and ethical standards, ensuring the highest level of client privacy.
  • Participate in professional development, including clinical supervision meetings and case conferences, to enhance skills and share best practices.
Patient Population / Client Focus

In this role, you will engage with a diverse clientele experiencing various mental health challenges, including but not limited to trauma-related issues, mood disorders, and anxiety disorders. Empathy Therapy recognizes the unique cultural backgrounds and life experiences of our clients and aims to provide a safe, nonjudgmental space for growth and healing. Your expertise will greatly contribute to helping clients develop coping mechanisms and achieve their mental health goals.

Qualifications
  • A valid license as a Licensed Mental Health Counselor (LMHC) in Washington State.
  • A Bachelor's degree in psychology, counseling, or a related field. A Master's degree is preferred.
  • A minimum of one year of experience providing therapeutic services in a clinical setting.
  • Demonstrated experience with evidence-based therapeutic methods applicable to mental health treatment.
  • Strong interpersonal skills for establishing rapport with clients from diverse backgrounds.
  • Excellent written and verbal communication abilities.
  • Commitment to maintaining ethical standards and protecting client confidentiality.
Preferred Experience
  • Experience in providing remote counseling services, with familiarity in using teletherapy platforms.
  • Background in working with clients dealing with trauma, addiction, and severe mental health disorders.
  • Active engagement in continuous education and professional development activities related to mental health.
Compensation and Benefits

Empathy Therapy offers a competitive salary ranging from USD 50,000 to 80,000 per year, commensurate with experience and qualifications, plus additional sign-on bonuses. Our comprehensive benefits package includes:

  • Health insurance (medical, dental, and vision), with employer contributions.
  • Malpractice insurance coverage at no cost to you.
  • An employer-matched retirement savings plan (401(k)).
  • Generous paid time off that includes vacation, sick leave, and paid holidays.
  • Access to professional development opportunities and support for continuing education.
  • An employee assistance program designed to foster well-being in both personal and professional life.
Career Growth Opportunities

At Empathy Therapy, we prioritize professional development and provide numerous pathways for growth and advancement within our organization. By tapping into our support for ongoing education, as well as exposure to various treatment modalities, you will be well-equipped to elevate your career within the mental health field.

Why Join Our Team

By joining Empathy Therapy, you become part of an organization dedicated to making a difference in the lives of our clients. If you are enthusiastic about providing meaningful mental health support and seek a collaborative, nurturing environment, this position may be the perfect fit for you. We welcome your unique skills and perspectives to enhance the compassionate care we provide.

Application Information

If you are ready to embark on a rewarding career as a Licensed Mental Health Counselor with Empathy Therapy, please submit your application today. We look forward to welcoming you to our dedicated team!

Apply