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Remote Empathy Jobs (NOW HIRING)

Empathy

Enterprise Client Success Manager

Manhattan, NY · On-site +1

$130K - $150K/yr

Description Empathy is transforming the way families navigate life's most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate

Empathy

Financial Controller

Manhattan, NY · On-site +1

$140K - $170K/yr

Description Empathy is transforming the way families navigate life's most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate

Medsien

Remote Enrollment - Outreach Coordinator

Outreach Coordinator Location: Remote (U.S.) Type: 1099 contractor About Medsien Medsien is transforming how healthcare is delivered beyond the hospital walls. We are the leading provider of scalable

InflectionCX

Be Seen First

Inbound Contact Center Agent - U.S. Remote

OR · Remote

$15/hr

Location: U.S. Remote (State Restrictions Apply) InflectionCX is hiring motivated Customer Service Representatives to join our U.S. remote team. Inbound Contact Center Agent - U.S. Remote

Cortex

Remote RN Inbound Agent

$25/hr

We are seeking dedicated and qualified RNs to join our team as Remote Contingent Hurricane Response Inbound Phone Agents. In the event of a hurricane or natural disaster, our company, Cortex, is

Clear Choice

Prospective Patient Advocate-Remote

FL · Remote

$16.50 - $21.50/hr

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. Driven by a

Petfolk

Remote Veterinary Customer Support

$17/hr

At Petfolk, we're reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them. Remote

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How much do remote empathy jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote empathy in the United States is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is a Remote Empathy Specialist?

A Remote Empathy Specialist is a professional who provides emotional support, understanding, and guidance to clients or team members through digital communication platforms, such as video calls, chat, or email. Their primary role is to listen actively, recognize and validate emotions, and offer compassionate responses from a distance. This position is valuable in remote work settings, telehealth, customer service, and online community management, helping to bridge the human connection gap created by physical distance.

What are the key skills and qualifications needed to thrive as a Remote Empathy Specialist, and why are they important?

To thrive as a Remote Empathy Specialist, you need a background in psychology, counseling, or social work, typically supported by relevant degrees or certifications. Familiarity with telecommunication platforms, video conferencing tools, and secure messaging systems is crucial. Exceptional active listening, emotional intelligence, and clear communication skills set top performers apart in this role. These skills ensure effective support and meaningful client engagement in a virtual environment.

How do professionals in Remote Empathy roles maintain effective communication and emotional connection with clients or team members despite physical distance?

Professionals in Remote Empathy roles often rely on a combination of video conferencing, instant messaging, and collaborative tools to foster strong, supportive relationships with clients or colleagues. They prioritize active listening, clear communication, and frequent check-ins to ensure understanding and emotional support are consistently provided. Building trust and rapport remotely can be challenging, but many find success by being proactive, responsive, and intentionally creating space for open dialogue. Additionally, participating in virtual team-building activities and setting aside time for informal conversations can help maintain a sense of connection and empathy across distances.

What is the difference between Remote Empathy vs Remote Customer Support Agent?

AspectRemote EmpathyRemote Customer Support Agent
Primary FocusUnderstanding and sharing customer feelings to improve serviceResolving customer inquiries and technical issues
Required SkillsActive listening, emotional intelligence, communicationProblem-solving, product knowledge, communication
Work EnvironmentRemote, often flexible hours, customer-facingRemote, customer service centers, shift-based
Common CertificationsCustomer service, emotional intelligence trainingTechnical support certifications, product training

Remote Empathy roles focus on understanding customer emotions to enhance interactions, while Remote Customer Support Agents primarily address technical or service issues. Both roles are remote and require strong communication skills, but their core responsibilities differ significantly.

More about Remote Empathy jobs
What cities are hiring for Remote Empathy jobs? Cities with the most Remote Empathy job openings:
What are the most commonly searched types of Empathy jobs? The most popular types of Empathy jobs are:
What states have the most Remote Empathy jobs? States with the most job openings for Remote Empathy jobs include:
What job categories do people searching Remote Empathy jobs look for? The top searched job categories for Remote Empathy jobs are:
Remote Empathy jobs near you
Infographic showing various Remote Empathy job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 11% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,724 per year, or $21.5 per hour.
Strategic Account Executive, Insurance and Wealth, East

Strategic Account Executive, Insurance and Wealth, East

Empathy

Manhattan, NY • On-site, Remote

$160K/yr

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

Description
Empathy is transforming the way families navigate life's most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.
We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 50 million people across the US, Canada, and the UK.
Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. We've raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.
The Insurance & Wealth Solutions Team at Empathy drives enterprise sales, by partnering with life insurance carriers, wealth managers, retirement organizations, financial advisory groups, and other financial institutions to deliver Empathy's innovative support solutions. We work closely with our partners, helping them reimagine how they serve their customers, creating transformative solutions that align with empathy and care.
The team is composed of dynamic business development leaders with diverse experience and expertise, united by a shared passion for achieving ambitious goals, driving our mission forward, and delivering exceptional results. Together, we are dedicated to making a meaningful impact, fostering innovation, and setting new standards of success in the industry. We are seeking Strategic Account Executives based in NYC.
In this role you will
  • Cultivate and oversee a dynamic sales pipeline within the Insurance and Wealth sector.
  • Formulate strategic deal models and cultivate substantial, intricate partnerships.
  • Identify and capitalize on new business prospects, driving revenue and fostering sustainable financial growth.
  • Engage and influence senior leadership at major financial institutions, bringing a confident and credible executive presence to every interaction.
  • Lead negotiations throughout the sales process to secure favorable terms and agreements for multi-year contracts.
  • Foster connections with industry experts for strategic collaborations and business expansion.
  • Collaborate closely with Product and Marketing teams to develop holistic solutions.
  • Tag team with other Insurance and Wealth department members at industry events and joint deals.

Requirements
  • 5+ years of successful sales experience within a SaaS organization, preferably selling into financial or insurance institutions.
  • 3+ years of experience in hands-on business development work, from value creation to contract negotiation, funnel creation, and opportunity management.
  • Familiarity and experience applying and running a MEDDIC or MEDDPIC sales methodology
  • Ability to confidently present to - and build trust with - C-level executives at Fortune 500 firms, with the presence and polish to influence strategic decision-making at the highest levels.
  • Demonstrated success in navigating complex, enterprise-level sales cycles involving multiple stakeholders, and averaging high six-figure ACV agreements.
  • Proven track record of surpassing quotas in high-growth sales environments.
  • Profound understanding of U.S. Insurance and Wealth products/services and claims decision-making processes.
  • Willingness to travel across the U.S. (approximately 35% travel).

Preferred :
  • Experience working with Insurance and Wealth organizations
  • Strong understanding of Insurance and Wealth agents' needs and pain points
  • Familiarity with platforms such as Salesforce and Gmail.

The salary for this position is approximately $160,000 base salary with annual variable based on goal attainment, plus equity and full benefits package. The exact compensation is decided based on many factors, including but not limited to: skills, qualifications, and geographic location.
To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!

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