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Mall Operations Manager Jobs (NOW HIRING)

Sodexo

Food Operations Manager 1

West Branch, MI

The Food Operations Manager will lead on-site food service operations and ensure exceptional ... institutional services, mall food courts, etc. * Strong leadership, communication, and ...

Brookfield Properties

Construction Manager

Chicago, IL · On-site

$110K - $140K/yr

The Construction Manager acts as a resource by providing technical expertise and direction as required by mall operations and tenant coordination. This position is responsible for managing assigned ...

GGP

Mgr, Operations

South Portland, ME · On-site

Location The Maine Mall - 364 Maine Mall Road Business Headquartered in Chicago, IL, GGP is a ... Position Summary The Operations Manager is responsible for the cost-effective operation ...

GGP

Mgr, Operations

South Portland, ME · On-site

Location The Maine Mall - 364 Maine Mall Road Business Headquartered in Chicago, IL, GGP is a ... Position Summary The Operations Manager is responsible for the cost-effective operation ...

Mall of America

Operations Manager

Bloomington, MN · On-site

$43 - $48K/hr

... management * increasing store performance (sales) * building a high performing team * You are familiar with Human Resources processes * You are familiar with food safety processes and you are MN ...

The Buckle

Operations Manager (Full-Time)

Madison, WI · On-site

Summary We are excited to open a brand new store at the Tanger Outlet Mall in Byron Center Michigan ... The Operations Manager may also complete the duties of the Freight Coordinator and Visual ...

Buckle

Operations Manager (Full-Time)

Tallahassee, FL · On-site

Summary We are excited to open a brand new store at the Tanger Outlet Mall in Byron Center Michigan ... The Operations Manager may also complete the duties of the Freight Coordinator and Visual ...

CBL Properties

Senior Leasing Manager

Chattanooga, TN · On-site

The Senior Leasing Manager has full responsibility for the permanent leasing financial performance ... Understand property/mall operations, company operations, and general economic climate factors

Buckle

Operations Manager (Full-Time)

Madison, WI · On-site

Summary We are excited to open a brand new store at the Tanger Outlet Mall in Byron Center Michigan ... The Operations Manager may also complete the duties of the Freight Coordinator and Visual ...

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Mall Operations Manager information

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$31K

$63.5K

$118.5K

How much do mall operations manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for mall operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a Mall Operations Manager do?

A Mall Operations Manager oversees the daily functioning of a shopping mall, ensuring that facilities are well-maintained, security and safety protocols are followed, and tenant needs are met. They coordinate with vendors, manage budgets, supervise maintenance and cleaning staff, and address any operational issues that arise. Additionally, they may be involved in tenant relations, event planning, and ensuring compliance with local regulations. Their goal is to create a safe, efficient, and welcoming environment for both shoppers and tenants.

What are the key skills and qualifications needed to thrive as a Mall Operations Manager, and why are they important?

To thrive as a Mall Operations Manager, you need strong organizational, facilities management, and financial oversight skills, typically supported by a degree in business administration or facilities management. Familiarity with property management software, security systems, and maintenance scheduling tools is often required. Excellent leadership, customer service, and problem-solving abilities help you effectively manage staff and address tenant or shopper concerns. These skills are crucial for maintaining smooth mall operations, high tenant satisfaction, and optimal customer experience.

What is the difference between Mall Operations Manager vs Retail Store Manager?

AspectMall Operations ManagerRetail Store Manager
Primary FocusOversees entire mall operations, including maintenance, security, leasing, and tenant relationsManages daily store operations, staff, sales, and customer service within a single retail location
Work EnvironmentLarge commercial property with multiple tenants and departmentsSingle retail store, often within a mall or shopping center
Required CredentialsExperience in property management, facilities, or retail management; certifications in property or facilities managementExperience in retail management; sales and customer service skills; often a high school diploma or higher

The main difference between a Mall Operations Manager and a Retail Store Manager lies in their scope of responsibility. The Mall Operations Manager oversees the entire mall's operations, focusing on property management and tenant relations, while the Retail Store Manager concentrates on managing a single store's daily activities. Both roles require management experience, but their work environments and responsibilities differ significantly.

How does a Mall Operations Manager typically coordinate with tenants and vendors to ensure smooth daily operations?

A Mall Operations Manager regularly communicates with both tenants and vendors to address maintenance issues, coordinate deliveries, and ensure compliance with mall policies. This often involves holding scheduled meetings, responding promptly to service requests, and facilitating solutions to operational challenges. Building strong relationships and maintaining clear channels of communication are essential for quickly resolving conflicts and ensuring a positive environment for shoppers and businesses alike. Collaboration with security, housekeeping, and leasing teams is also crucial to maintain high standards and a seamless shopping experience.
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Mall Operations Manager jobs near you
Infographic showing various Mall Operations Manager job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Food Operations Manager 1

Food Operations Manager 1

Sodexo

West Branch, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Sodexo rating

6.3

Company rating: 6.3 out of 10

Based on 1,107 frontline employees who took The Breakroom Quiz

300th of 425 rated business services

Job description

Role Overview

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo is seeking a Food Operations Manager 1 with MyMichigan Health - West Branch located in West Branch, MI. This position will operate on a 1st shift, days schedule. 

The Food Operations Manager will lead on-site food service operations and ensure exceptional service delivery in alignment with our client partnership.

What You'll Do
  • Provide daily leadership, direction, and supervision to on-site food service teams.
  • Foster a positive, safe, and inclusive work environment.
  • Ensure adherence to all HR standards for the company, the client, and regulatory agencies.
  • Build and maintain strong client and customer relationships using Sodexo tools and programs.
  • Direct daily food service operations, ensuring staff have the equipment, inventory, and resources needed to perform effectively
What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring
  • Two or more years of management experience in food operations, hospitality, or related field.
  • One or more years of experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. 
  • Strong leadership, communication, and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Knowledge of food safety standards and regulatory compliance.
  • Experience with Sodexo systems and tools is a plus.
Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Employment Type: FULL_TIME

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