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Mall Operations Manager Jobs in Chicago, IL (NOW HIRING)

Sephora

Operations Associate - Part Time

Schaumburg, IL · On-site

IL-Woodfield Mall (0250) Address: #5 Woodfield Shopping Center, Schaumburg, IL 60173, United States ... From inventory management to visual merchandising, your attention to detail and proactive mindset ...

Showcase

Assistant Manager

Chicago, IL

$16.50 - $22/hr

Help Lead the Most Exciting Store in the Mall! Showcase is the Home of the Hottest Trends, bringing ... store operations including merchandising, scheduling, and inventory, and ensuring the store ...

Showcase

Assistant Manager

Chicago, IL · On-site

$16.50 - $22/hr

Help Lead the Most Exciting Store in the Mall! Showcase is the Home of the Hottest Trends, bringing ... store operations including merchandising, scheduling, and inventory, and ensuring the store ...

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All JobsMall Operations JobsMall Operations Manager JobsMall Operations Manager Jobs in Chicago, IL

Mall Operations Manager information

See Chicago, IL salary details

$31.9K

$65.4K

$122.1K

How much do mall operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for mall operations manager in Chicago, IL is $65,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a mall operations manager?

To thrive as a Mall Operations Manager, you need strong organizational, facilities management, and financial oversight skills, typically supported by a degree in business administration or facilities management. Familiarity with property management software, security systems, and maintenance scheduling tools is often required. Excellent leadership, customer service, and problem-solving abilities help you effectively manage staff and address tenant or shopper concerns. These skills are crucial for maintaining smooth mall operations, high tenant satisfaction, and optimal customer experience.

What is the difference between Mall Operations Manager vs Retail Store Manager?

AspectMall Operations ManagerRetail Store Manager
Primary FocusOversees entire mall operations, including maintenance, security, leasing, and tenant relationsManages daily store operations, staff, sales, and customer service within a single retail location
Work EnvironmentLarge commercial property with multiple tenants and departmentsSingle retail store, often within a mall or shopping center
Required CredentialsExperience in property management, facilities, or retail management; certifications in property or facilities managementExperience in retail management; sales and customer service skills; often a high school diploma or higher

The main difference between a Mall Operations Manager and a Retail Store Manager lies in their scope of responsibility. The Mall Operations Manager oversees the entire mall's operations, focusing on property management and tenant relations, while the Retail Store Manager concentrates on managing a single store's daily activities. Both roles require management experience, but their work environments and responsibilities differ significantly.

Is a mall operations manager a high paying job?

A mall operations manager typically earns a moderate to high salary depending on the size and location of the mall, with salaries often ranging from $50,000 to over $100,000 annually. The role requires strong management skills, experience in retail or facilities management, and often involves overseeing staff, maintenance, and tenant relations.

How does a mall operations manager coordinate with tenants and vendors to ensure smooth daily operations?

A Mall Operations Manager regularly communicates with both tenants and vendors to address maintenance issues, coordinate deliveries, and ensure compliance with mall policies. This often involves holding scheduled meetings, responding promptly to service requests, and facilitating solutions to operational challenges. Building strong relationships and maintaining clear channels of communication are essential for quickly resolving conflicts and ensuring a positive environment for shoppers and businesses alike. Collaboration with security, housekeeping, and leasing teams is also crucial to maintain high standards and a seamless shopping experience.
What are popular job titles related to Mall Operations Manager jobs in Chicago, IL? For Mall Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Mall Operations Manager jobs in Chicago, IL look for? The top searched job categories for Mall Operations Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Mall Operations Manager jobs? Cities near Chicago, IL with the most Mall Operations Manager job openings:
Mall Operations Manager jobs near you
Infographic showing various Mall Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,369 per year, or $31.4 per hour.

Assistant Store Manager Highland

America's Antique Mall

Highland, IN

Full-time

Re-posted 6 days ago

Job description

Company/Organization Information

  • Company Name: America's Antique Mall
  • Company Website: https://www.americasantiquemall.com

Job Information

  • Job Title: Assistant Store Manager
  • City: Highland
  • Country: USA
  • State/Province: Indiana
  • Zip/Postal Code: 46322
Assistant Retail Store Manager

America's Antique Mall is now hiring an energetic, dependable, and customer-focused Assistant Retail Store Manager to join our growing team.

America's Antique Mall is a unique retail marketplace made up of hundreds of talented vendors, small business owners, collectors, and shoppers, all under one roof. We are passionate about supporting small businesses, creating a fun and welcoming shopping experience, and building a positive work environment for our team.

This is a great opportunity for someone who enjoys retail, leadership, customer service, sales, and working in a fast-paced environment where every day is different.

Position Summary

The Assistant Retail Store Manager supports the Store Manager with the daily operations of America's Antique Mall. This position plays an important role in helping lead the team, assist customers and vendors, maintain store standards, and support the overall success of the business.

The ideal candidate is a hands-on leader who is organized, friendly, dependable, and comfortable wearing multiple hats. Customer service, sales focus, teamwork, and hustle are top priorities for this role.

Responsibilities

Responsibilities include, but are not limited to:

  • Provide excellent customer service to shoppers, vendors, and guests
  • Support the Store Manager in daily store operations
  • Assist with supervising, coaching, and motivating store employees
  • Help ensure the store is clean, organized, well-merchandised, and welcoming
  • Build positive relationships with vendors, small business owners, and customers
  • Assist with renting booth and showcase spaces to vendors
  • Support sales goals, vendor occupancy, and customer engagement
  • Help resolve customer and vendor questions or concerns in a professional manner
  • Assist with opening and closing procedures
  • Help train new team members and reinforce company policies and procedures
  • Support marketing, promotions, events, and other store initiatives
  • Lead by example and help create a positive, team-oriented work environment
Qualifications
  • High school diploma, GED, or equivalent required
  • Minimum 3 years of retail, customer service, or service industry experience required
  • Prior retail management, assistant manager, or team lead experience preferred
  • Strong customer service and sales skills
  • Excellent communication and people skills
  • Strong organizational, time management, prioritization, and multitasking abilities
  • Dependable, professional, and able to take initiative
  • Comfortable working in a fast-paced, hands-on retail environment
  • Positive attitude with a people-focused approach
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays
What We Offer
  • A fun, fast-paced, and unique retail environment
  • The opportunity to work with small business owners, vendors, collectors, and shoppers
  • A supportive team atmosphere
  • A growing company with opportunities to learn and take on responsibility
  • A workplace where every day brings something new
About America's Antique Mall

America's Antique Mall is more than a retail store. We are a community of vendors, entrepreneurs, and customers who enjoy antiques, vintage items, collectibles, home décor, furniture, gifts, and one-of-a-kind finds. Our team helps create an enjoyable shopping experience while supporting the many small business owners who operate within our mall.

If you are a motivated retail professional who enjoys customer service, leadership, sales, and working with people, we would love to hear from you.

Apply today to join the America's Antique Mall team as an Assistant Retail Store Manager.