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Mall Operations Manager Jobs in Chicago, IL (NOW HIRING)

Sephora

Operations Associate - Part Time

Schaumburg, IL · On-site

$19.80 - $22.90/hr

IL-Woodfield Mall (0250) Address: #5 Woodfield Shopping Center, Schaumburg, IL 60173, United States ... From inventory management to visual merchandising, your attention to detail and proactive mindset ...

Sephora

Operations Associate - Part Time

Schaumburg, IL · On-site

$19.80 - $22.90/hr

IL-Woodfield Mall (0250) Address: #5 Woodfield Shopping Center, Schaumburg, IL 60173, United States ... From inventory management to visual merchandising, your attention to detail and proactive mindset ...

LVMH

Operations Associate - Part Time

Schaumburg, IL · On-site

$19.80 - $22.90/hr

IL-Woodfield Mall (0250) Address: #5 Woodfield Shopping Center, Schaumburg, IL 60173, United States ... From inventory management to visual merchandising, your attention to detail and proactive mindset ...

Showcase

Assistant Manager

Chicago, IL

$16.50 - $22/hr

Help Lead the Most Exciting Store in the Mall! Showcase is the Home of the Hottest Trends, bringing ... store operations including merchandising, scheduling, and inventory, and ensuring the store ...

Showcase

Assistant Manager

Chicago, IL · On-site

$16.50 - $22/hr

Help Lead the Most Exciting Store in the Mall! Showcase is the Home of the Hottest Trends, bringing ... store operations including merchandising, scheduling, and inventory, and ensuring the store ...

Showcase

Assistant Manager

Chicago, IL · On-site

Help Lead the Most Exciting Store in the Mall! Showcase is the Home of the Hottest Trends, bringing ... store operations including merchandising, scheduling, and inventory, and ensuring the store ...

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All JobsMall Operations JobsMall Operations Manager JobsMall Operations Manager Jobs in Chicago, IL

Mall Operations Manager information

See Chicago, IL salary details

$31.9K

$65.4K

$122.1K

How much do mall operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for mall operations manager in Chicago, IL is $65,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a mall operations manager?

To thrive as a Mall Operations Manager, you need strong organizational, facilities management, and financial oversight skills, typically supported by a degree in business administration or facilities management. Familiarity with property management software, security systems, and maintenance scheduling tools is often required. Excellent leadership, customer service, and problem-solving abilities help you effectively manage staff and address tenant or shopper concerns. These skills are crucial for maintaining smooth mall operations, high tenant satisfaction, and optimal customer experience.

What is the difference between Mall Operations Manager vs Retail Store Manager?

AspectMall Operations ManagerRetail Store Manager
Primary FocusOversees entire mall operations, including maintenance, security, leasing, and tenant relationsManages daily store operations, staff, sales, and customer service within a single retail location
Work EnvironmentLarge commercial property with multiple tenants and departmentsSingle retail store, often within a mall or shopping center
Required CredentialsExperience in property management, facilities, or retail management; certifications in property or facilities managementExperience in retail management; sales and customer service skills; often a high school diploma or higher

The main difference between a Mall Operations Manager and a Retail Store Manager lies in their scope of responsibility. The Mall Operations Manager oversees the entire mall's operations, focusing on property management and tenant relations, while the Retail Store Manager concentrates on managing a single store's daily activities. Both roles require management experience, but their work environments and responsibilities differ significantly.

Is a mall operations manager a high paying job?

A mall operations manager typically earns a moderate to high salary depending on the size and location of the mall, with salaries often ranging from $50,000 to over $100,000 annually. The role requires strong management skills, experience in retail or facilities management, and often involves overseeing staff, maintenance, and tenant relations.

How does a mall operations manager coordinate with tenants and vendors to ensure smooth daily operations?

A Mall Operations Manager regularly communicates with both tenants and vendors to address maintenance issues, coordinate deliveries, and ensure compliance with mall policies. This often involves holding scheduled meetings, responding promptly to service requests, and facilitating solutions to operational challenges. Building strong relationships and maintaining clear channels of communication are essential for quickly resolving conflicts and ensuring a positive environment for shoppers and businesses alike. Collaboration with security, housekeeping, and leasing teams is also crucial to maintain high standards and a seamless shopping experience.
What are popular job titles related to Mall Operations Manager jobs in Chicago, IL? For Mall Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Mall Operations Manager jobs in Chicago, IL look for? The top searched job categories for Mall Operations Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Mall Operations Manager jobs? Cities near Chicago, IL with the most Mall Operations Manager job openings:
Mall Operations Manager jobs near you
Infographic showing various Mall Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,369 per year, or $31.4 per hour.

Assistant Retail Store Manager

America's Antique Mall

Highland, IN • On-site

$18 - $20/hr

Full-time

Posted 7 days ago

Job description

Company/Organization Information

  • Company Name: America's Antique Mall
  • Company Website: https://www.americasantiquemall.com

Job Information

  • Job Title: Assistant Retail Store Manager
  • Location: Highland, Indiana 46322
  • Employment Type: Full Time
  • Pay Range: $18-$20 per hour, based on experience

Assistant Retail Store Manager

America's Antique Mall is hiring a dependable, customer-focused Assistant Retail Store Manager to join our Highland team.

The Assistant Retail Store Manager supports daily operations, employee leadership, shopper and vendor service, store standards, booth rentals, and sales goals. This hands-on role also serves as Manager on Duty when assigned.

Responsibilities

  • Provide professional service to shoppers and vendors
  • Support daily operations and serve as Manager on Duty
  • Assist with supervising, coaching, and training employees
  • Open and close the store according to established procedures
  • Maintain a clean, organized, safe, and welcoming store
  • Build positive relationships with vendors
  • Assist prospective vendors with booth and showcase rentals
  • Help resolve shopper and vendor concerns
  • Support booth occupancy, shopper engagement, and sales goals
  • Assist with register operations, cash handling, and daily paperwork
  • Lead by example and promote a positive team environment

Qualifications

  • High school diploma, GED, or equivalent required
  • Three years of retail, customer-service, hospitality, or related experience required
  • One year of supervisory, team-lead, key-holder, or management experience preferred
  • Strong communication, organization, and customer-service skills
  • Dependable, professional, and able to take initiative
  • Comfortable directing employees and resolving concerns
  • Basic computer and point-of-sale skills
  • Ability to work days, evenings, weekends, and certain holidays
  • Ability to remain active for extended periods and lift up to 30 pounds, with or without reasonable accommodation

Apply today to join America's Antique Mall as an Assistant Retail Store Manager.

America's Antique Mall is an equal opportunity employer.

Apply