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Mall Operations Manager Jobs (NOW HIRING)

Spinoso Real Estate Gro

Operations Mgr

Louisville, KY · On-site

The Operations Manager will possess a thorough understanding of building mechanical, electrical ... Ability to inspect the mall daily, including interior and exterior * Ability to be on call for ...

Spinoso Real Estate Gro

Operations Manager

Lakeland, FL · On-site

$100K - $110K/yr

The Operations Manager will possess a thorough understanding of building mechanical, electrical ... Ability to inspect the mall daily, including interior and exterior * Ability to be on call for ...

Spinoso Real Estate Gro

Operations Manager

Los Angeles, CA · On-site

$130K - $170K/yr

The Operations Manager will possess a thorough understanding of building mechanical, electrical ... Ability to inspect the mall daily, including interior and exterior * Ability to be on call for ...

City of Aspen

Parks Operations Manager

Aspen, CO · On-site

$106K - $159K/yr

Parks Operations Manager Department: Parks and Open Space Classification: Exempt Hiring Range: $106 ... mall, as well as the Parks Department campus and related facilities. This position provides ...

New

CITY OF ASPEN

Parks Operations Manager

Aspen, CO · On-site

$106K - $159K/yr

Parks Operations Manager Department: Parks and Open Space Classification: Exempt Hiring Range: $106 ... mall, as well as the Parks Department campus and related facilities. This position provides ...

Posted today

Festival Foods

Operations Manager

Eau Claire, WI · On-site

NameEau Claire - Mall DrivePosition TypeFull-TimeCompany Overview ABOUT FESTIVAL FOODS: We are a ... Operations Manager Reports to: Store Director Summary: The Operations Manager ensures smooth store ...

CBL Properties

Senior Leasing Manager

Chattanooga, TN · On-site

The Senior Leasing Manager has full responsibility for the permanent leasing financial performance ... Understand property/mall operations, company operations, and general economic climate factors

Sodexo

Food Operations Manager

Boston, MA · On-site

Role Overview Food Operations Manager - Lead a Growing Team with Sodexo! Sodexo is seeking a Food ... mall food courts, etc. Employment Type: FULL_TIME

GGP

Mgr, Operations

South Portland, ME

$65K - $85K/yr

Location The Maine Mall - 364 Maine Mall Road Business Headquartered in Chicago, IL, GGP is a ... Position Summary The Operations Manager is responsible for the cost-effective operation ...

GGP

Mgr, Operations

South Portland, ME · On-site

$65K - $85K/yr

Location The Maine Mall - 364 Maine Mall Road Business Headquartered in Chicago, IL, GGP is a ... Position Summary The Operations Manager is responsible for the cost-effective operation ...

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Mall Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do mall operations manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for mall operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

How much is the salary of an operations manager?

The salary of a Mall Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the mall. Senior managers or those in high-cost areas may earn higher compensation, often supplemented with bonuses and benefits.

Which retail store pays managers the most?

Among retail stores, luxury brands and high-end department stores typically offer the highest salaries for managers, often exceeding $70,000 annually. Factors such as store size, location, and experience influence pay, and managers in upscale retail environments may also receive bonuses and benefits. Retail managers with specialized skills or certifications can earn higher compensation.

What does a mall operations manager do?

A mall operations manager oversees the daily functions of a shopping mall, including managing staff, ensuring safety and security, coordinating maintenance, and optimizing tenant relations. They also handle budgeting, enforce policies, and work to enhance the overall shopping experience for visitors.

What are the key skills and qualifications needed to thrive as a Mall Operations Manager, and why are they important?

To thrive as a Mall Operations Manager, you need strong organizational, facilities management, and financial oversight skills, typically supported by a degree in business administration or facilities management. Familiarity with property management software, security systems, and maintenance scheduling tools is often required. Excellent leadership, customer service, and problem-solving abilities help you effectively manage staff and address tenant or shopper concerns. These skills are crucial for maintaining smooth mall operations, high tenant satisfaction, and optimal customer experience.

What is the difference between Mall Operations Manager vs Retail Store Manager?

AspectMall Operations ManagerRetail Store Manager
Primary FocusOversees entire mall operations, including maintenance, security, leasing, and tenant relationsManages daily store operations, staff, sales, and customer service within a single retail location
Work EnvironmentLarge commercial property with multiple tenants and departmentsSingle retail store, often within a mall or shopping center
Required CredentialsExperience in property management, facilities, or retail management; certifications in property or facilities managementExperience in retail management; sales and customer service skills; often a high school diploma or higher

The main difference between a Mall Operations Manager and a Retail Store Manager lies in their scope of responsibility. The Mall Operations Manager oversees the entire mall's operations, focusing on property management and tenant relations, while the Retail Store Manager concentrates on managing a single store's daily activities. Both roles require management experience, but their work environments and responsibilities differ significantly.

How does a Mall Operations Manager typically coordinate with tenants and vendors to ensure smooth daily operations?

A Mall Operations Manager regularly communicates with both tenants and vendors to address maintenance issues, coordinate deliveries, and ensure compliance with mall policies. This often involves holding scheduled meetings, responding promptly to service requests, and facilitating solutions to operational challenges. Building strong relationships and maintaining clear channels of communication are essential for quickly resolving conflicts and ensuring a positive environment for shoppers and businesses alike. Collaboration with security, housekeeping, and leasing teams is also crucial to maintain high standards and a seamless shopping experience.

What does an operations manager do?

A Mall Operations Manager oversees the daily functions of a shopping mall, including managing staff, ensuring safety and security, coordinating maintenance, and optimizing tenant relations. They also handle budgeting, enforce policies, and ensure the overall smooth operation of the facility, often using management software and requiring strong organizational skills.
More about Mall Operations Manager jobs
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What states have the most Mall Operations Manager jobs? States with the most job openings for Mall Operations Manager jobs include:
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Mall Operations Manager jobs near you
Infographic showing various Mall Operations Manager job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 43% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Hotel Operations Manager

Residence Inn by Marriott Miami Aventura Mall

Miami, FL • On-site

$69K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

About the Residence Inn by Marriott Miami Aventura Mall

The Residence Inn Miami Aventura Mall provides an elevated experience with a modern and residential style that is comfort driven. The 9 story, 191 suites hotel has over 5,000 square feet of flexible event space. The convenient location between Miami and Fort Lauderdale is ideal for business and leisure travelers. Walking distance to Aventura Mall, grocery shopping, pharmacies and minutes away from the Gulfstream Park & Casino, Hard Rock Stadium and Sunny Isles & Hallandale Beaches.

Owned and operated by Turnberry, the Residence Inn Miami Aventura Mall is located at 1000 West Country Club Drive, Aventura, FL. To learn more, visit the official Residence Inn Miami Aventura Mall website at www.marriott.com/miara or follow the hotel on social media via Facebook, Instagram and Twitter.

We’re proud to share that Turnberry Select Service Hotels is officially Great Place to Work® Certified. This recognition is a direct reflection of the culture our people have built together, one grounded in trust, collaboration, and shared success.

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short- and Long-Term Disability, International Travel Perks, Weekly Pay, Free-Parking, Team Member Recognition Events, Outings and much more! Most benefits are available after 30 days of fulltime employment.

Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer.


Are you a hospitality leader who brings energy, confidence, and care to every guest interaction? Residence Inn by Marriott Aventura Mall is seeking an Operations Manager who is ready to lead a high-performing Front Office team, create memorable guest experiences, and help shape a welcoming extended-stay environment where guests and Associates feel valued.

This is a great opportunity for a service-focused leader who enjoys coaching others, solving problems, partnering across departments, and making a visible impact on hotel operations every day. If you are passionate about hospitality, team development, and delivering consistent service excellence, we invite you to bring your leadership to our team.


Required Skills:

  • Ability to lead, coach, motivate, and develop Front Office Associates while building teamwork, accountability, and a positive service culture.
  • Strong guest service, service recovery, communication, and problem-solving skills in a fast-paced hotel environment.
  • Ability to plan daily assignments, prioritize competing needs, delegate effectively, and support smooth Front Office operations.
  • Strong computer skills, including Microsoft 365 applications; experience with hotel property management systems such as FOSSE and GXP preferred.
  • Professional presence, sound judgment, and the ability to communicate clearly with guests, Associates, vendors, and leadership.


Required Experience:

  • Minimum of three years of hotel experience required, preferably in Guest Services or Front Office operations.
  • Previous supervisory or leadership experience preferred, with demonstrated ability to support team performance, training, scheduling, and accountability.
  • Experience responding to guest concerns, coordinating room readiness, supporting daily arrivals and departures, and partnering with Housekeeping, Engineering, Sales, and hotel leadership.
  • Experience working in a Marriott-branded or extended-stay hotel environment preferred.


Required Qualifications:

  • High school diploma or GED required; four-year degree in Hospitality, Business, or a related field preferred.
  • Ability to speak, read, write, and understand English; Spanish or additional language skills preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.


Ready to lead with purpose? Apply today and bring your hospitality leadership, operational focus, and passion for service to Residence Inn by Marriott Aventura Mall. We are excited to meet candidates who are ready to support our Associates, care for our guests, and help deliver a warm, seamless, and memorable stay every day.

Apply