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Mall General Manager Jobs (NOW HIRING)

Round One Entertainment

General Manager

Edison, NJ · On-site

$66K - $76K/yr

Menlo Park Mall General Manager Location: 505 Menlo Park Dr , Edison, NJ Department: General Manager Round One Entertainment is looking to hire a full-time General Manager. The General Manager is ...

Round One Entertainment

General Manager

Ventura, CA · On-site

$72K - $76K/yr

Pacific View Mall General Manager Location: 3301 E Main St, Ventura, CA 93003 , Ventura, CA Department: General Manager Round One Entertainment is looking to hire a full-time General Manager. The ...

Round One Entertainment

General Manager

Ventura, CA · On-site

$66K - $74K/yr

Pacific View Mall General Manager Location: 3301 E Main St, Ventura, CA 93003 , Ventura, CA Department: General Manager Wage: $66,560.00 - $74,880.00 per year Now recruiting due to business expansion!

Hardee's

$48K - $67K/yr

Job Title - Restaurant General Manager/Hardee's NOW HIRING EXCEPTIONAL RESTAURANT GENERAL MANAGER If you are passionate about making a difference for our guests and our team members, every single day ...

Auntie Anne's Pretzels

General Manager

Indianapolis, IN · On-site

$60K/yr

Castleton Square Mall (Indianapolis, IN) Company: Chestnut Land Company Job Overview Chestnut Land Company, the nation's largest domestic franchise partner of Auntie Anne's Pretzels, is seeking a ...

Chestnut Land Co

General Manager

Indianapolis, IN · On-site

$60K/yr

Castleton Square Mall (Indianapolis, IN) Company: Chestnut Land Company Job Overview Chestnut Land Company, the nation's largest domestic franchise partner of Auntie Anne's Pretzels, is seeking a ...

Kimco-Realty-Corporation

General Manager

Miami, FL · On-site

$90 - $130/hr

We are currently seeking a General Manager (GM) for the Mary Brickell Village shopping center . The ... mall, is required. Must also be a self-starter with strong communication skills, and be proficient ...

Kimco Realty Corporation

General Manager

Miami, FL · On-site

We are currently seeking a General Manager (GM) for the Mary Brickell Village shopping center. The ... Enclosed mall experience preferred * Embraces a technology-forward mindset with strong curiosity ...

Kimcorealty

General Manager

Miami, FL · On-site

We are currently seeking a General Manager (GM) for the Mary Brickell Village shopping center. The ... Enclosed mall experience preferred * Embraces a technology-forward mindset with strong curiosity ...

SKYZONE FAIRFAX-FAIR OAKS VA

Be Seen First

General Manager (GM)

Fairfax, VA · On-site

$75K - $85K/yr

General Manager -- Lead a Flagship Sky Zone Park Location Fairfax, Virginia/ Fair Oaks Mall Job Type Full-Time (Exempt) Reports To Franchise Ownership Target Earnings $75,000 - $85,000+ total ...

FRESH DINING CONCEPTS LLC

General Manager

Leesburg, VA · On-site

The General/Store Manager is responsible for achieving sales, labor, and food cost targets for ... Maintains good working relations with mall management and staff; attends meetings and participates ...

Commonwealth Hotels

General Manager

Beavercreek, OH · On-site

With exciting nearby developments, including a new Dick's Outdoor complex at Fairfield Commons Mall ... Join the team at the Courtyard by Marriott Dayton Beavercreek as General Manager and lead a high ...

Commonwealth Hotels

General Manager

Beavercreek, OH · On-site

With exciting nearby developments, including a new Dick's Outdoor complex at Fairfield Commons Mall ... Join the team at the Courtyard by Marriott Dayton Beavercreek as General Manager and lead a high ...

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Mall General Manager information

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How much do mall general manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for mall general manager in the United States is $65,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $74,000.00 per year, depending on experience, location, and employer.

How much does a mall general manager make?

A mall general manager typically earns between $70,000 and $120,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. They oversee daily operations, leasing, maintenance, and staff management, often requiring strong leadership and organizational skills.

What does a mall general manager do?

A mall general manager oversees the daily operations of a shopping mall, including managing staff, ensuring tenant compliance, maintaining safety standards, and coordinating maintenance and security. They also handle budgeting, leasing, and marketing efforts to attract shoppers and tenants, often using management software and requiring strong leadership skills.

What are some typical challenges a mall general manager faces in balancing tenant relations and customer experience?

Mall General Managers often navigate the challenge of meeting the diverse needs of tenants while ensuring a positive experience for shoppers. This involves mediating issues such as lease terms, marketing support, and operational concerns from retailers, while also implementing customer-focused events, safety measures, and amenities. Effective communication and strong conflict resolution skills are essential, as the manager must create an environment where both tenants and visitors feel valued. Regular collaboration with leasing teams, marketing staff, security, and maintenance is key to addressing these challenges and maintaining the mall’s success.

What are the key skills and qualifications needed to thrive as a mall general manager?

To thrive as a Mall General Manager, you need strong leadership, retail management experience, financial acumen, and a relevant bachelor's degree, often in business or management. Familiarity with property management systems, budgeting software, and lease administration tools is typically required. Exceptional problem-solving, negotiation, and interpersonal skills help in managing tenants, staff, and customer relations. These skills are crucial for maximizing mall profitability, ensuring smooth operations, and maintaining a positive shopping environment.

What is the difference between Mall General Manager vs Retail Store Manager?

AspectMall General ManagerRetail Store Manager
CredentialsExperience in property management, business administrationExperience in retail operations, customer service
Work EnvironmentOversees entire mall, multiple tenantsManages a single retail store
Employer & IndustryShopping malls, commercial real estateRetail chains, individual stores
Search & Comparison IntentUnderstanding roles in mall managementManaging retail store operations

The Mall General Manager oversees the entire shopping mall, including tenant relations and property operations, while the Retail Store Manager focuses on daily store activities and sales. Both roles require management skills but differ in scope and environment.

More about Mall General Manager jobs
What cities are hiring for Mall General Manager jobs? Cities with the most Mall General Manager job openings:
What states have the most Mall General Manager jobs? States with the most job openings for Mall General Manager jobs include:
What job categories do people searching Mall General Manager jobs look for? The top searched job categories for Mall General Manager jobs are:
Mall General Manager jobs near you
Infographic showing various Mall General Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $65,026 per year, or $31.3 per hour.

General Manager

Round One Entertainment

Edison, NJ • On-site

$66K - $76K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 5 days ago

Job description

Menlo Park Mall
General Manager
Location: 505 Menlo Park Dr , Edison, NJ
Department: General Manager
Round One Entertainment is looking to hire a full-time General Manager.
The General Manager is responsible for the sales, profits, staffing, image, and operation of the store.
Annual Salary: $66,560.00 - $76,960.00
Qualifications:
  • Every member of the management team will handle and serve alcohol, and thus you must be at least 21 years or older.
  • Bachelor's degree from preferred but not required.
  • 3+ years of GM management experience in team building, sales development, strong operational skills within a fast-casual theme concept.
  • Superior customer service skills.
  • Strong verbal communication skills supported by a pleasant and positive attitude of "can do" success.
  • Ability to gain, demonstrate, and coach with operation knowledge.
  • Ability to plan activities, set goals, effectively manage time and work.
  • Shows ability to consistently contribute to the overall improvement of the team.

Essential Duties:
  • Responsible for the sales and profit projections as outlined by Executive Management.
  • Meet or exceed sales goals through the efficient execution of Company policies and procedures.
  • Directly supervise department managers to ensure they are in compliance with established store policies and procedures.
  • Provide operational and customer service training for store employees at all levels.
  • Investigate employee issues with assistance from Human Resources.
  • Maintain confidential discussions of employees' increases, promotions or transfers until approved by executive management and paperwork has been prepared and a meeting is scheduled with the employee.
  • Hold weekly staff meetings with department managers to discuss and resolve any issues relating to operations, staffing, etc.
  • Ensure the store presents a pleasing image by changing store displays for better traffic flow.
  • Create, prepare and submit reports to corporate such as Daily Sales, Monthly Sales, COGS, Petty Cash, Labor Control.
  • Create manager's monthly schedule.
  • Provide store operations and personnel budget plan to Executive Management for review and approval.
  • Write operations manual to include day-to-day procedures to be followed by the department.
  • Prepare and present performance evaluations and counseling notices to direct reports.
  • Know and understand all store employees' job responsibilities.
  • Proactively support any promotional activity within the store and contribute to an effective working environment.
  • Performs special projects and other miscellaneous duties as assigned by Executive Management.

Customer Relations:
  • Interact with customers in a courteous and professional manner.
  • Provide exceptional customer service by taking care of customer disputes and readily accessible to our customers.
  • Inform the customer of all services and specials we can provide them.

Human Resources:
  • Extend job offers to candidates considered for employment at the store level.
  • Develop a diverse, high-performance team by coaching, counseling and mentoring.
  • Review department time sheets for the accuracy of hours and overtime.
  • Provide new hire orientation for store employees.
  • Monitor store staffing on a daily basis to ensure each department is adequately staffed.

Auditing:
  • Audit refund and/or credits against itemized sales from the previous day.
  • Audit cash drawers and transactions.
  • Audit and track special events.
  • Create Daily Audit Report with sales information and auditing discoveries for executive management.
  • Research problems discovered during audits.

Safety, Loss Prevention, and Procedural Compliance:
  • Administer IIPP procedures, Safety Program, and procedures.
  • Assist with curbing internal and external theft.
  • Support the achievement of employee safety and loss prevention objectives via all available media, (i.e. monthly meetings, one-on-one counseling).
  • Ensure satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances.
  • Enforce compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention.
  • Comply with all OSHA requirements.

Non-Essential Duties:
  • Contributes to improvement or more efficient and less expensive ways and means in-store processes.
  • Assists in the research and development of resources that create timely and efficient store workflow.
  • Performs special projects and other miscellaneous duties as assigned by Executive Management.
  • Maintains store IIPP and OSHA records.
  • Maintains high ethical standards in the workplace.
  • Reports all irregular issues and problems to Executive Management for a solution.
  • Maintains good communication with all workers including outside contacts.
  • Complies and maintains the confidentiality of all company policies and procedures.

Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.
Physical Demands:
While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
Lifting and/or moving up to 100lbs with assistance is required.
Benefits:
Paid Time Off (PTO), Medical, Dental, and 401(K) with company matching.
Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One).

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