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Mall General Manager Jobs (NOW HIRING)

Milksha Ontario Mills

General Manager

Ontario, CA · On-site

$80 - $120/hr

... based in Ontario Mills Mall - Ontario, CA. Weekend and evening availability is required ... As General Manager , you will lead the charge in creating an unforgettable customer experience ...

Sbarro Cumberland Mall #5600

General Manager

Atlanta, GA

$19.50 - $21.50/hr

Sbarro 2860 Cumberland Mall, Suite #1326, Atlanta, GA 30339 Benefits * Paid Vacation * Paid Sick ... Assigns, directs and follows up on activities of subordinate employees including managers and team ...

Athleta

General Manager - Willowbrook Mall

Wayne, NJ

$64K - $87K/yr

About the role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or ...

Milksha Ontario Mills

General Manager

Ontario, CA

$70K - $71K/yr

... based in Ontario Mills Mall - Ontario, CA. Weekend and evening availability is required ... As General Manager , you will lead the charge in creating an unforgettable customer experience ...

Pizza Hut

General Manager

Texarkana, TX · On-site

Mall Dr Texarkana (38877) Pay Range: - People come to Pizza Hut to eat, laugh, and share - and we are looking for Restaurant General Managers who can help create those special moments. If you're a ...

CAVA - Arrowhead Mall

General Manager

Glendale, AZ · On-site

$75K - $85K/yr

General Manager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused.

Wendy's

Assistant General Manager

Savannah, GA · On-site

Calhoun Management is looking to expand our talented team, we are currently seeking an Assistant General Manager at Wendy's at 112 Mall Blvd, Savannah, GA 31406, USA. We Are Hiring Immediately for ...

Wendy's

Assistant General Manager

Savannah, GA · On-site

Calhoun Management is looking to expand our talented team, we are currently seeking an Assistant General Manager at Wendy's at 112 Mall Blvd, Savannah, GA 31406, USA. We Are Hiring Immediately for ...

Jamba | ASH

Jamba | General Manager

Pembroke Pines, FL · On-site

$42K - $46K/yr

A General Manager (GM) is responsible for the overall operations, guest experience, sales ... on store/mall operating hours, and reachable for genuine store emergencies. * Valid driver ...

Jamba | ASH

General Manager

Wellington, FL · On-site

$42K - $52K/yr

A General Manager (GM) is responsible for the overall operations, guest experience, sales ... on store/mall operating hours, and reachable for genuine store emergencies. * Valid driver ...

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How much do mall general manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for mall general manager in the United States is $65,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $74,000.00 per year, depending on experience, location, and employer.

How much does a mall general manager make?

A mall general manager typically earns between $70,000 and $120,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. They oversee daily operations, leasing, maintenance, and staff management, often requiring strong leadership and organizational skills.

What does a mall general manager do?

A mall general manager oversees the daily operations of a shopping mall, including managing staff, ensuring tenant compliance, maintaining safety standards, and coordinating maintenance and security. They also handle budgeting, leasing, and marketing efforts to attract shoppers and tenants, often using management software and requiring strong leadership skills.

What are some typical challenges a mall general manager faces in balancing tenant relations and customer experience?

Mall General Managers often navigate the challenge of meeting the diverse needs of tenants while ensuring a positive experience for shoppers. This involves mediating issues such as lease terms, marketing support, and operational concerns from retailers, while also implementing customer-focused events, safety measures, and amenities. Effective communication and strong conflict resolution skills are essential, as the manager must create an environment where both tenants and visitors feel valued. Regular collaboration with leasing teams, marketing staff, security, and maintenance is key to addressing these challenges and maintaining the mall’s success.

What are the key skills and qualifications needed to thrive as a mall general manager?

To thrive as a Mall General Manager, you need strong leadership, retail management experience, financial acumen, and a relevant bachelor's degree, often in business or management. Familiarity with property management systems, budgeting software, and lease administration tools is typically required. Exceptional problem-solving, negotiation, and interpersonal skills help in managing tenants, staff, and customer relations. These skills are crucial for maximizing mall profitability, ensuring smooth operations, and maintaining a positive shopping environment.

What is the difference between Mall General Manager vs Retail Store Manager?

AspectMall General ManagerRetail Store Manager
CredentialsExperience in property management, business administrationExperience in retail operations, customer service
Work EnvironmentOversees entire mall, multiple tenantsManages a single retail store
Employer & IndustryShopping malls, commercial real estateRetail chains, individual stores
Search & Comparison IntentUnderstanding roles in mall managementManaging retail store operations

The Mall General Manager oversees the entire shopping mall, including tenant relations and property operations, while the Retail Store Manager focuses on daily store activities and sales. Both roles require management skills but differ in scope and environment.

More about Mall General Manager jobs
What cities are hiring for Mall General Manager jobs? Cities with the most Mall General Manager job openings:
What states have the most Mall General Manager jobs? States with the most job openings for Mall General Manager jobs include:
What job categories do people searching Mall General Manager jobs look for? The top searched job categories for Mall General Manager jobs are:
Mall General Manager jobs near you
Infographic showing various Mall General Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $65,026 per year, or $31.3 per hour.

General Manager - Willowbrook Mall

Gap, Inc.

Wayne, NJ • On-site

Full-time

Re-posted 16 days ago

Gap rating

6.7

Company rating: 6.7 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

30th of 104 rated fashion retailers

Job description

About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do
  • Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
  • Drive profitable sales through forecasting and scheduling
  • Manages store budget for daily operations in support of the P&L
  • Builds highly productive teams through sourcing, selecting and developing people
  • Accountable for team performance through coaching and feedback.
  • Teaches and trains to build capabilities.
  • Leads the implementation and execution of all Standard Operating Procedures and initiatives
  • Creates an inclusive environment
  • Implements action plans to maximize efficiencies and productivity
  • Performs Service Leader duties
  • Represents the brand and understands the competitors
  • Promotes community involvement
  • Leverages OMNI to deliver a frictionless customer experience
  • Ensures all compliance standards are met
Who You Are
  • 3-5 years of retail experience leading others
  • College degree or equivalent experience preferred
  • Demonstrated ability to deliver results
  • Ability to effectively communicate with customers and employees
  • College degree preferred
  • Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
  • Ability to travel as required
  • Business Acumen skills
  • Established time management skills
  • Strong planning and prioritization skills

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