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Mall General Manager Jobs in Arizona (NOW HIRING)

Hampton Inn

General Manager

Flagstaff, AZ

$75K - $85K/yr

GENERAL MANAGER: A HOSPITALITY LEADER This management role is behind the daily success and ... Snowbowl, Flagstaff Mall, and other nearby attractions. We take pride in providing memorable ...

General Nutrition Centers

Store Manager

Phoenix, AZ · On-site

Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night. * Strip center managers must also work a full shift on ...

Leap

Sales Supervisor: Collars & Co.

Scottsdale, AZ · On-site

$22 - $24/hr

... mall. As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture. This ...

Spinoso Real Estate Gro

Maintenance

Tucson, AZ · On-site

... the Operations or General Manager. * Ability to work in a professional manner with outside ... Agility and ability to move around the interior and exterior of the mall, including carrying and ...

Workstream

Construction Project Manager

Phoenix, AZ · On-site

$90 - $130/hr

General commercial construction background, preferably with restaurant construction experience in ... Starting with a single location in the Liberty Tree Mall in Boston, Massachusetts, they built the ...

Sarku Japan

Construction Project Manager

Phoenix, AZ

$110K - $130K/yr

General commercial construction background, preferably with restaurant construction experience in ... Starting with a single location in the Liberty Tree Mall in Boston, Massachusetts, they built the ...

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All JobsMall General JobsMall General Manager JobsMall General Manager Jobs in Arizona

Mall General Manager information

See Arizona salary details

$28K

$60.6K

$102.5K

How much do mall general manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for mall general manager in Arizona is $60,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a mall general manager?

To thrive as a Mall General Manager, you need strong leadership, retail management experience, financial acumen, and a relevant bachelor's degree, often in business or management. Familiarity with property management systems, budgeting software, and lease administration tools is typically required. Exceptional problem-solving, negotiation, and interpersonal skills help in managing tenants, staff, and customer relations. These skills are crucial for maximizing mall profitability, ensuring smooth operations, and maintaining a positive shopping environment.

What are some typical challenges a mall general manager faces in balancing tenant relations and customer experience?

Mall General Managers often navigate the challenge of meeting the diverse needs of tenants while ensuring a positive experience for shoppers. This involves mediating issues such as lease terms, marketing support, and operational concerns from retailers, while also implementing customer-focused events, safety measures, and amenities. Effective communication and strong conflict resolution skills are essential, as the manager must create an environment where both tenants and visitors feel valued. Regular collaboration with leasing teams, marketing staff, security, and maintenance is key to addressing these challenges and maintaining the mall’s success.

What is the difference between Mall General Manager vs Retail Store Manager?

AspectMall General ManagerRetail Store Manager
CredentialsExperience in property management, business administrationExperience in retail operations, customer service
Work EnvironmentOversees entire mall, multiple tenantsManages a single retail store
Employer & IndustryShopping malls, commercial real estateRetail chains, individual stores
Search & Comparison IntentUnderstanding roles in mall managementManaging retail store operations

The Mall General Manager oversees the entire shopping mall, including tenant relations and property operations, while the Retail Store Manager focuses on daily store activities and sales. Both roles require management skills but differ in scope and environment.

How much does a mall general manager make?

A mall general manager typically earns between $70,000 and $130,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. They oversee daily operations, leasing, and staff management, often requiring strong leadership and organizational skills.

What does a mall general manager do?

A mall general manager oversees the daily operations of a shopping mall, including managing staff, ensuring tenant compliance, maintaining safety standards, and coordinating maintenance and security. They also handle budgeting, leasing, and marketing efforts to attract shoppers and tenants, often using management software and requiring strong leadership skills.

What are popular job titles related to Mall General Manager jobs in Arizona?

For Mall General Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Mall General Manager jobs in Arizona look for?

The top searched job categories for Mall General Manager jobs in Arizona are:

Mall General Manager jobs near you
Infographic showing various Mall General Manager job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $60,597 per year, or $29.1 per hour.

General Manager

Hampton Inn

Flagstaff, AZ

$75K - $85K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 16 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 767 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

Hampton Inn & Suites East Flagstaff is searching for an experienced, growth-minded leader to take our hotel to the next level!

Join us in Flagstaff, AZ as a full-time General Manager and play a key part in our continued success and development. We're offering:

  • Experience-based salary of $75,000 - $85,000/year
  • Insurance options (medical, dental, and vision)
  • Vacation
  • Sick time
  • Employee travel discounts

Are you hungry to achieve real results and make your mark on a passionate team? Keep reading to learn more!


GENERAL MANAGER: A HOSPITALITY LEADER

This management role is behind the daily success and long-term growth of our hotel, providing strategic leadership and upholding our brand standards across all departments. You'll develop strategies for improving revenue, elevating guest experiences, and building up the hotel teams. With an analytical mindset, you'll find ways to increase profits through strategic budgeting, forecasting, inventory coordination, and expense control activities. You'll analyze profit and loss results, identify areas for growth, and develop competitive sales and marketing initiatives alongside the sales team.

Our General Manager maintains high levels of accountability and inspires staff to go above and beyond for guests. Leading by example, you'll encourage team members to keep improving, and you'll coach them to help develop their talent. You'll ensure they work together to elevate the hospitality experience and improve departmental efficiency. This role also ensures the effective management of guest balances, direct bill receivables, inventory controls, and compliant vendor purchasing practices.

To support revenue growth, you'll set sales targets with the sales teams, analyze competitive market surveys, and coordinate property marketing efforts. The General Manager also engages in community outreach, seeking out and partnering with local organizations and businesses to enhance our visibility and build more profitable, long-lasting relationships. In all your activities, you'll do what's best for the hotel, our staff, and our guests.


WHAT WE NEED FROM OUR GENERAL MANAGER

  • Bachelor's degree or an equivalent educational qualification in hotel management or business administration
  • 3+ years of management experience
  • Leadership skills for motivating and training employees
  • Superior customer service skills and the ability to professionally, respectfully interact with people from all cultures
  • Fantastic presentation and communication skills (verbal and written)
  • Proficiency with computers, Microsoft programs, and hotel property management systems
  • Ability to take initiative and uphold team accountability
  • Ability to stay organized, plan ahead, and prioritize tasks to meet deadlines in a fast-paced environment
  • Ability to operate office equipment, move up to 50 lbs., work in guest rooms, and quickly adapt to changing priorities/time constraints

A LITTLE ABOUT US

The guests at Hampton Inn & Suites East Flagstaff come for a beautiful mountain getaway where they can be immersed in the rich history, natural beauty, and ample recreational opportunities of the area. Our convenient location provides easy access to Northern Arizona University, the Arizona Snowbowl, Flagstaff Mall, and other nearby attractions. We take pride in providing memorable experiences and incredible hotel stays for guests, and our work culture is centered on being supportive, team-oriented, and customer-obsessed. Joining us means becoming part of a passionate hospitality team that's always aiming to grow and do better!

Apply for this hotel management role using our short initial form!


Must have the ability to pass a background check and drug screening test

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