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Ltl Account Representative Jobs (NOW HIRING)

As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other ... The physical demands and work environment described here are representative of those an employee ...

As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other ... The physical demands and work environment described here are representative of those an employee ...

Customer Service Rep

Lancaster, TX · On-site

$15.25 - $20.50/hr

This role combines customer account ownership and shipment execution . The Customer Service ... LTL environment Qualifications * 3+ years of customer service experience required • ...

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Ltl Account Representative information

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$26K

$56.4K

$92K

How much do ltl account representative jobs pay per year?

As of Jul 3, 2026, the average yearly pay for ltl account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What is the difference between Ltl Account Representative vs Freight Coordinator?

AspectLtl Account RepresentativeFreight Coordinator
CredentialsCustomer service experience, knowledge of freight industry, sometimes certifications in logisticsLogistics knowledge, communication skills, often similar certifications
Work EnvironmentOffice-based, customer-focused, sales and account managementOffice-based, coordinating shipments, liaising with carriers and clients
Employer & IndustryFreight carriers, logistics companies, transportation firmsShipping companies, freight brokers, logistics providers

The Ltl Account Representative and Freight Coordinator roles share similar credentials and work environments, both operating within the logistics and transportation industry. While the Ltl Account Representative primarily manages customer accounts and sales, the Freight Coordinator focuses on coordinating shipments and carrier communication. Both roles require logistics knowledge and customer service skills, but their core responsibilities differ slightly, with the former emphasizing client relationships and the latter emphasizing shipment coordination.

What are LTL Account Representatives?

LTL Account Representatives are logistics professionals who manage customer accounts related to Less-Than-Truckload (LTL) freight shipping. They serve as the primary point of contact for clients, helping them with shipping quotes, booking shipments, tracking deliveries, and resolving any issues that arise. Their role involves building strong customer relationships, understanding clients’ shipping needs, and ensuring efficient and cost-effective transportation solutions. Additionally, LTL Account Representatives may coordinate with carriers, handle billing inquiries, and provide ongoing support to ensure customer satisfaction.

How does an LTL Account Representative typically collaborate with carriers and customers to resolve shipping issues?

As an LTL Account Representative, you regularly act as a liaison between customers and freight carriers to address shipping delays, damages, or billing discrepancies. This involves frequent communication via phone and email, proactively tracking shipments, and working with carrier contacts to expedite solutions. Building strong relationships with both parties is key, as it enables you to negotiate effectively and provide timely updates to customers. Collaboration with your internal sales and operations teams is also common to ensure customer satisfaction and smooth logistics.

What are the key skills and qualifications needed to thrive as an LTL Account Representative, and why are they important?

To thrive as an LTL Account Representative, you need strong knowledge of logistics, transportation management, and customer service, often supported by a relevant bachelor’s degree or experience in freight sales. Familiarity with transportation management systems (TMS), CRM software, and freight rating tools is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and quickly resolve shipping issues. These skills and qualifications are crucial for efficiently managing accounts, growing business, and ensuring customer satisfaction in a competitive logistics environment.
More about Ltl Account Representative jobs
What job categories do people searching Ltl Account Representative jobs look for? The top searched job categories for Ltl Account Representative jobs are:
Infographic showing various Ltl Account Representative job openings in the United States as of June 2026, with employment types broken down into 20% Full Time, and 80% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.
Account Executive, Corporate

Account Executive, Corporate

Roadrunner

Humble, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Do you have experience in the selling Less-than-Truckload (LTL) shipping? Roadrunner is looking for go-getters to join our award-winning team of freight transportation experts!
Roadrunner's Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise.
As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company's Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably.
Roadrunner is growing and looking for a highly motivated Corporate Account Executive to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today!
We Run Safe. We Run Smart. We Run Together.

Job Description Summary

The Corporate Account Executive position focuses on new business growth and retaining current business from accounts with multiple shipping locations and, typically, one corporate location.

Critical Job Functions:

  • Develops new business through a variety of prospecting and development techniques, keeping profitability intact with growth.

  • Builds and maintains relationships with customer through regular professional communication & contact, making multiple contacts with the account's hierarchy.

  • Collaborates with Operations to understand current customer's needs and resolve any issues or concerns.

  • Develops account pricing requirements and submits for corporate approval.

  • Completes weekly sales reports and account profiles as needed.

  • Responds to customer inquiries and concerns in a timely and ethical manner.

  • Demonstrates excellent knowledge of RRTS services in all customer and prospect interactions.

  • Assists with collections.

  • Participates in proactive team efforts to achieve departmental and company goals.

  • Provides leadership to other employees through example and sharing of knowledge/skill.

  • Follows up on potential leads and new opportunities for growth opportunities.

Job Requirements:

  • Bachelor's degree (BA/BS) from a four-year college or university; or five years or more of sales experience or equivalent combination of education and experience in the transportation industry.

  • Very proficient with written and verbal communication.

  • Ability to read, analyze and interpret pricing agreements, financial reports, and legal documents.

  • Ability to respond to common inquiries or complaints from customers and members of the business community.

  • Ability to effectively present information to customers, prospects, top management, and public groups.

  • Communicates internally with all service center departments and corporate office and externally with customers, 3rd parties, agents, consignees, and prospects.

  • Excellent sales and negotiating skills.

  • Preferred knowledge of hazmat regulations.

  • Basic PC skills including Outlook, Word, Excel, PowerPoint, and Power BI.

  • Ability to manage time and work efficiently.

  • Must possess a current valid driver's license.

  • Involves a high degree of responsibility for working with, safeguarding, and controlling highly restricted information, knowledge or important confidences and criterion related to research and development of customer data, future plans, policies, business prospects, finances, etc. - the release of which could have a detrimental effect and impact on the company's affairs or undermine its competitive position.

  • Must be self-motivated and can maintain confidentiality.

  • Must be friendly, punctual, organized, have a positive attitude and be able to work unsupervised.

  • Contacts within accounts based in the assigned territory.

  • Know the client base through working experience (track record).

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

  • Ability to interpret a variety of instructions in written, oral, diagram or schedule form.

  • Ability to prioritize and organize tasks.

  • Ability to handle multiple tasks and projects simultaneously.

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions when requested.

  • Physical Demands:

    • Daily outside travel to make sales calls in any weather.

    • Light physical activity performing non-strenuous daily activities of an administrative nature.

    • Outside salespeople are regularly required to sit, stand, travel to and from a customer's place of business, tour the place of business, work on a personal computer, reach and handle items, work with the fingers, see clearly at 20 feet or more, have depth perception, peripheral vision, adjust focus and talk and hear others in conversations via the phone or in person.

  • Work Environment:

    • The service center is a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.

    • Outside travel in all weather is required

    • Can be subject to occasional wet or humid conditions (non-weather), fumes or airborne particles, extreme cold (non-weather) and outdoor weather conditions when touring prospect or client plants.

    • There may be slippery conditions or other hazardous footing on the service center dock or when making outside sales calls.

    • Overnight travel (up to 50%) by land and/or air required.

Compensation:

  • The compensation for this role is $110,000 to $130,000 per year.

Location:

  • Remote - Houston, TX

Benefits:

  • PTO

  • Paid Holidays

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • 401k

  • Sales Incentive Plan Compensation

The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!

We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!

#LI-RemoteHouston, TX