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Ltl Account Representative Jobs (NOW HIRING)

S&S Employment Partners

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Logistics Account Rep

Des Moines, IA · On-site

$50K - $55K/yr

Our client seeks a Logistics Account Representative to maintain strong relationships with clients ... Strong understanding of transportation modes (FTL, LTL, Open Deck, Drayage and more) * Familiarity ...

Par Logistics

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National Account Sales Representative

Tampa, FL · On-site

$65K - $120K/yr

National Account Sales Executive ***SALARY RANGE CAN BE INCREASED BASE ON EXPERIENCE & BOOK OF ... Ground Expedited Air Cargo & Charter Full Truckload (FTL) Less-Than-Truckload (LTL) White Glove ...

Central Transport

Account Executive

Norcross, GA · Hybrid

$65K/yr

Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less ... top reps earn over an additional $65,000. We also offer a company car or car allowance and an ...

Central Transport

Account Executive

Santa Fe Springs, CA · Hybrid

$65K/yr

Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less ... top reps earn over an additional $65,000. We also offer a company car or car allowance and an ...

Central Transport

Account Executive

Rialto, CA · Hybrid

$65K/yr

Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less ... top reps earn over an additional $65,000. We also offer a company car or car allowance and an ...

Central Transport

Account Executive

Fontana, CA · Hybrid

$65K/yr

Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less ... reps earn over an additional $65,000. We also offer a company car or car allowance, cell phone ...

Central Transport

Account Executive

Atlanta, GA · Hybrid

$65K/yr

Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less ... top reps earn over an additional $65,000. We also offer a company car or car allowance and an ...

Central Transport

Account Executive

South Bend, IN · Hybrid

$65K/yr

Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less ... top reps earn over an additional $65,000. We also offer a company car or car allowance and an ...

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All JobsLtl Account Representative Jobs

Ltl Account Representative information

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$26K

$56.4K

$92K

How much do ltl account representative jobs pay per year?

As of Jul 23, 2026, the average yearly pay for ltl account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What is the difference between Ltl Account Representative vs Freight Coordinator?

AspectLtl Account RepresentativeFreight Coordinator
CredentialsCustomer service experience, knowledge of freight industry, sometimes certifications in logisticsLogistics knowledge, communication skills, often similar certifications
Work EnvironmentOffice-based, customer-focused, sales and account managementOffice-based, coordinating shipments, liaising with carriers and clients
Employer & IndustryFreight carriers, logistics companies, transportation firmsShipping companies, freight brokers, logistics providers

The Ltl Account Representative and Freight Coordinator roles share similar credentials and work environments, both operating within the logistics and transportation industry. While the Ltl Account Representative primarily manages customer accounts and sales, the Freight Coordinator focuses on coordinating shipments and carrier communication. Both roles require logistics knowledge and customer service skills, but their core responsibilities differ slightly, with the former emphasizing client relationships and the latter emphasizing shipment coordination.

What are LTL Account Representatives?

LTL Account Representatives are logistics professionals who manage customer accounts related to Less-Than-Truckload (LTL) freight shipping. They serve as the primary point of contact for clients, helping them with shipping quotes, booking shipments, tracking deliveries, and resolving any issues that arise. Their role involves building strong customer relationships, understanding clients’ shipping needs, and ensuring efficient and cost-effective transportation solutions. Additionally, LTL Account Representatives may coordinate with carriers, handle billing inquiries, and provide ongoing support to ensure customer satisfaction.

How does an LTL Account Representative typically collaborate with carriers and customers to resolve shipping issues?

As an LTL Account Representative, you regularly act as a liaison between customers and freight carriers to address shipping delays, damages, or billing discrepancies. This involves frequent communication via phone and email, proactively tracking shipments, and working with carrier contacts to expedite solutions. Building strong relationships with both parties is key, as it enables you to negotiate effectively and provide timely updates to customers. Collaboration with your internal sales and operations teams is also common to ensure customer satisfaction and smooth logistics.

What are the key skills and qualifications needed to thrive as an LTL Account Representative, and why are they important?

To thrive as an LTL Account Representative, you need strong knowledge of logistics, transportation management, and customer service, often supported by a relevant bachelor’s degree or experience in freight sales. Familiarity with transportation management systems (TMS), CRM software, and freight rating tools is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and quickly resolve shipping issues. These skills and qualifications are crucial for efficiently managing accounts, growing business, and ensuring customer satisfaction in a competitive logistics environment.
More about Ltl Account Representative jobs
What job categories do people searching Ltl Account Representative jobs look for? The top searched job categories for Ltl Account Representative jobs are:
Ltl Account Representative jobs near you
Infographic showing various Ltl Account Representative job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.

Team Leader, LTL

Transportation Insight Holding Company

Austin, TX

Full-time

Posted 22 days ago

Job description

JOB PURPOSE

The LTL Account Management Team Lead is responsible for leading and developing a teamof Account Coordinators who provide day-to-day operational support for managed LTLcustomer accounts. This role ensures exceptional service delivery, operational efficiency,and adherence to customer requirements while fostering a high-performing, collaborativeteam environment.

The Team Lead serves as the primary point of escalation for account-related issues, drivescontinuous improvement initiatives, and partners closely with Account Managers, Sales,Operations, and Leadership to support customer retention and growth.

Essential Duties & Responsibilities

Team Leadership & Development

  • Lead, coach, and develop a team of Account Coordinators to deliver outstanding customer support and operational execution.
  • Conduct regular one-on-one meetings, performance reviews, and ongoing coachingconversations.
  • Monitor team performance metrics and establish action plans to improve results and productivity.
  • Assist with hiring, onboarding, and training new team members.
  • Foster a positive, collaborative, and customer-focused team culture.

Account Operations Management

  • Oversee daily operational activities for managed LTL accounts to ensure service expectations and customer requirements are consistently met.
  • Serve as the primary escalation point for complex shipment issues, service failures,and customer concerns.
  • Ensure timely resolution of pickup, transit, delivery, invoicing, and claims-related issues.
  • Maintain adherence to customer-specific SOPs, service commitments, and internalprocesses.
  • Partner with carriers, internal operations teams, and account managers to proactively address service challenges.

Customer & Cross-Functional Partnership

  • Collaborate with Sales Brokers to support account retention, growth opportunities,and customer satisfaction initiatives.
  • Participate in customer meetings, business reviews, and operational discussions as needed.
  • Communicate trends, risks, and opportunities to leadership and key stakeholders.
  • Build strong working relationships across Sales, Operations, Carrier Management, Billing, and Customer Success teams.

Process Improvement & Reporting

  • Identify opportunities to improve workflows, enhance efficiency, and reduce operational risk.
  • Develop and maintain standard operating procedures and training documentation.
  • Analyze operational metrics and customer trends to drive continuous improvementefforts.
  • Ensure team compliance with company policies, service standards, and performance expectations.

Qualifications

  • 3+ years of experience in LTL transportation, logistics, account management, or operations.
  • Previous leadership or team management experience preferred.
  • Strong knowledge of LTL processes, carrier operations, and customer service bestpractices.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to manage competing priorities in a fast-paced environment.
  • Proficiency with transportation management systems, CRM platforms, and Microsoft Office applications.

Key Competencies

  • Leadership & Coaching
  • Customer Relationship Management
  • Operational Excellence
  • Problem Solving & Decision Making
  • Process Improvement
  • Cross-Functional Collaboration
  • Accountability & Ownership

**MAY PERFORM OTHER DUTIES AS ASSIGNED**

WORK ENVIRONMENT

Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL EFFORT

Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.

SCHEDULING

This is a full-time benefits-eligible position, working onsite Monday through Friday; 7:00 a.m. - 7:00 p.m Central Time.

TRAVEL

Yes, to offices and conferences

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

EEOC/ADA STATEMENT:

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

RECRUITMENT SCAM NOTICE:

Transportation Insight/Nolan Transportation Group is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI/NTG does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in '@ntgfreight.com' or from 'transportationinsight@myworkday.com.'

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