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Lodging Manager Jobs in Raleigh, NC (NOW HIRING)

PetSmart

PetsHotel Manager

Raleigh, NC · On-site

$15.79 - $26/hr

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

New

Avalara

Sales Executive, Lodging

Durham, NC · On-site

$112K/yr

You will manage inbound and outbound sales inquiries, advances prospects through the sales cycle ... You will report to the Sales Manager for Lodging and can work remote. What Your Responsibilities ...

White Lodging Careers

Sales Manager

Raleigh, NC · On-site

Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels ... As a Sales Manager, you'll play a key role in securing group and volume business, driving financial ...

White Lodging

Chief Engineer

Raleigh, NC · On-site

Ensure full compliance with all safety regulations, OSHA standards, Marriott brand requirements, and White Lodging engineering policies across all hotel facilities and systems * Manage the ...

White Lodging

Entry Level Cook - Jimmy Vs

Raleigh, NC · On-site

$15.50 - $19.50/hr

Launch your culinary career with White Lodging - a hospitality company operating premium hotels ... Foundational skills in sauteing, broiling, frying, roasting, butchery, garde manger, pantry, and ...

White Lodging Careers

Entry Level Cook - Jimmy Vs

Raleigh, NC · On-site

$15.50 - $19.50/hr

Launch your culinary career with White Lodging - a hospitality company operating premium hotels ... Foundational skills in sautéing, broiling, frying, roasting, butchery, garde manger, pantry, and ...

White Lodging Careers

Lead Line Cook - Jimmy Vs

Raleigh, NC · On-site

$16.75 - $21.50/hr

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop ... Mentor and collaborate with Entry and Senior Line Cooks, apprentices, and stewards while managing ...

White Lodging Careers

Chief Engineer

Raleigh, NC · On-site

Ensure full compliance with all safety regulations, OSHA standards, Marriott brand requirements, and White Lodging engineering policies across all hotel facilities and systems * Manage the ...

White Lodging Careers

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Who We Are Join White Lodging - a hospitality company developing and operating award-winning ... In this role, you will welcome and register hotel guests, manage reservations, and ensure a ...

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All JobsLodging JobsLodging Manager JobsLodging Manager Jobs in Raleigh, NC

Lodging Manager information

See Raleigh, NC salary details

$26.7K

$81.8K

$163.3K

How much do lodging manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for lodging manager in Raleigh, NC is $81,830.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $99,100.00 per year, depending on experience, location, and employer.

What are lodging managers?

Lodging managers are professionals responsible for overseeing the operations of hotels, motels, resorts, and other accommodations. They manage staff, coordinate reservations, ensure guest satisfaction, and handle budgets and maintenance. Their role often includes supervising front desk operations, housekeeping, and sometimes marketing and event planning. Lodging managers aim to provide guests with a comfortable and enjoyable stay while maintaining efficient and profitable operations.

What Is a Lodging Manager?

As a lodging manager, you work for a hotel, resort, or another type of establishment and help ensure guests on vacation or business travel enjoy a pleasant stay. Your job duties include providing guest services, coordinating activities, and resolving any issues that arise. You also monitor staff performance, ensure that company standards for guest experience are met, and oversee hotel profits and budgeting. The career typically requires postsecondary education in hotel management or hospitality, such as a bachelor’s degree, certificate program, or an associate degree. Some lodging managers enter the profession with a high school diploma or GED certificate and extensive experience working in a hotel. Additional qualifications include strong customer service, managerial, and problem-solving skills, along with knowledge of accounting and marketing.

What is the difference between Lodging Manager vs Hotel Front Desk Supervisor?

AspectLodging ManagerHotel Front Desk Supervisor
CredentialsExperience in hospitality management, sometimes certifications in hospitality or hotel managementHigh school diploma or equivalent, customer service experience, sometimes hospitality certifications
Work EnvironmentOversees entire lodging operations, including staff, guest services, and facilitiesManages front desk operations, guest check-in/out, and customer service
Employer & Industry UsageHotels, resorts, lodging chainsHotels, motels, inns
Common Search & ComparisonFocuses on overall lodging managementFocuses on front desk and guest services

The Lodging Manager oversees the entire lodging operation, including staff, facilities, and guest experience, while the Hotel Front Desk Supervisor primarily manages front desk activities and guest interactions. Both roles are essential in hospitality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Lodging Manager, and why are they important?

To thrive as a Lodging Manager, you need expertise in hospitality management, operations, and customer service, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and budgeting tools is essential for efficient operations. Strong leadership, conflict resolution, and interpersonal skills help foster a positive guest experience and motivate staff. These skills are crucial to ensure smooth daily operations, guest satisfaction, and overall business success in the hospitality industry.

What do lodging managers do?

Lodging managers oversee the daily operations of hotels, motels, or other accommodations, ensuring guest satisfaction, managing staff, and maintaining property standards. They handle tasks such as reservations, budgeting, and resolving guest issues, often using management software and requiring strong leadership skills.

What are some common challenges faced by Lodging Managers in maintaining guest satisfaction?

Lodging Managers often encounter challenges such as balancing guest expectations with available resources, handling last-minute booking changes, and resolving complaints efficiently. They must coordinate with housekeeping, front desk, and maintenance teams to ensure rooms and facilities meet standards, especially during peak seasons. Strong communication and problem-solving skills are essential for addressing guest concerns promptly and fostering a positive experience, which is crucial for repeat business and high online ratings.

What is the role of a lodge manager?

A lodge manager oversees the daily operations of a lodging facility, including guest services, staff management, maintenance, and ensuring a high level of customer satisfaction. They often handle budgeting, reservations, and compliance with safety regulations, requiring strong leadership and organizational skills.

What does a hotel manager get paid?

A lodging manager or hotel manager typically earns a median annual salary of around $55,000 to $70,000, depending on location, experience, and the size of the property. Salaries can vary widely, with some managers earning over $100,000 in high-end or large hotels. Compensation often includes benefits such as bonuses, health insurance, and paid time off.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the general manager, who oversees all operations and staff. Executive roles such as regional or corporate executives may earn higher salaries, especially with extensive experience and in luxury or large-scale properties.
More about Lodging Manager jobs
What are popular job titles related to Lodging Manager jobs in Raleigh, NC? For Lodging Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Lodging Manager jobs in Raleigh, NC look for? The top searched job categories for Lodging Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Lodging Manager jobs? Cities near Raleigh, NC with the most Lodging Manager job openings:
Lodging Manager jobs near you
Infographic showing various Lodging Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 5% Part Time, and 9% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $81,830 per year, or $39.3 per hour.
PetsHotel Manager

PetsHotel Manager

PetSmart

Raleigh, NC • On-site

$15.79 - $26/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

PetSmart rating

6.1

Company rating: 6.1 out of 10

Based on 1,097 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers

Job description

Job Description
PetSmart does Anything for Pets - JOIN OUR TEAM!
PetsHotel Manager
About Life at PetSmart
Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be.
Benefits that benefit you
  • Paid Weekly
  • Health & Wellness Benefits*
  • 401k Plan with company match
  • Paid Time off for full-time associates
  • Associate discounts
  • Tuition Assistance
  • Career pathing
  • Development opportunities

Job Summary
PetSmart's PetsHotel Manager has leadership oversight of the safety of people and pets and the pet parent experience within the hotel while upholding the company's vision, mission, values, and strategy within the store. This role is expected to provide leadership to the store by driving company strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the hotel's daily business.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
  • Participates in employment decisions such as recruiting, interviewing, hiring, and coaching.
  • Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring, succession planning, and coaching for growth.
  • Partners with the Experience Leader and Store Leader on scheduling and delivering on the store's Profit and Loss (P&L).
  • Address and administer associate complaints and grievances.
  • Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
  • Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
  • Delegate and validate completion of daily tasks.
  • Leads and directs associates when acting as the Leader on Duty
  • Recognizes and celebrates associates driving overall associate engagement.

Hotel and Pet Care Operations:
  • Ensures reservations for pet boarding and doggie day camp are within established policies and procedures, declining reservations when necessary.
  • Responsible for the check-in process for all guests. Ensures paperwork is complete and accurate and obtains appropriate health and medication information.
  • Ensures medication procedures are followed for pets requiring medication while in care; may provide medicine to pets based on medication procedures.
  • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
  • Coordinates in-store events and marketing (adoptions, hotel, salon, etc.).
  • Responsible for pet healthcare and facility cleanliness within the hotel (medication, feeding, watering, etc.).
  • Observes guest's welfare and communicates to the Experience Leader or Leader on Duty any concerns.
  • Responsible for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
  • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
  • Recommends, informs, and sells merchandise and services.
  • Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics.
  • Ensures a safe environment for our associates, pets, and pet parents.
  • Responsible for safety incident support and follow up and monthly hotel safety reporting/standards.
  • Ensures prescribed maintenance occurs on all equipment in the PetsHotel on a regular basis to ensure proper functioning; investigates and identifies potential system problems, proactively acts to resolve system problems to minimize risk for serious mechanical failures.
  • Reviews pet parent service surveys and partners with the Experience Leader to align on and take immediate action when necessary.

Qualifications
  • 3+ years of retail leadership or experience in a customer-focused environment.
  • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
  • Proficiency in computer applications.
  • Strong written and verbal communication skills.
  • Ability to react under pressure and maintain composure.
  • Strong organizational skills and attention to detail.

Supervisory responsibility
  • Typically oversees one to four lead associates and ten to thirty non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart's policies and procedures.

Essential physical demands and work environment
  • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
  • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at https://benefits.petsmart.com/us/
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
*In accordance with the Affordable Care Act (ACA), part-time associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.
Pay Details
$15.79 - 26.00
Pay Rate Type
Hourly

What PetSmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

PetSmart logo

About PetSmart

Sourced by ZipRecruiter

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. With 50,000+ associates nationwide, we foster a culture grounded in integrity, teamwork, and inclusion - where your voice is heard, your efforts are valued and your career can thrive. Together, we make a difference for pets, their people and each other.

Industry

Retail and legal services

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

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