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Description
Regional Director of Sales - Hospitality in Raleigh, NC, US
The Regional Director of Sales holds the responsibility for executing impactful sales strategies to enhance hotel profitability and ensure top-notch customer satisfaction. This role is centered on achieving or exceeding revenue targets for occupancy and average daily rate (ADR) throughout Shri Hotels' collection. Close coordination with hotel management and revenue teams is essential to align strategies and optimize growth opportunities. The ideal candidate will demonstrate a successful sales leadership background in the hospitality industry and play a crucial role in propelling revenue achievements. This role mandates the individual to be located in the Raleigh-Durham area and be present in the office on a full-time basis.
Key Attributes

• Proactive, self-motivated, and target-driven with a dedication to surpassing expectations.
• Excellent communication, interpersonal, and presentation skills.
• Results-driven with a focus on revenue enhancement and guest contentment.
• Exemplary professionalism, integrity, and a dedication to delivering excellence.

Benefits

• Competitive salary with performance-linked incentives.
• Comprehensive Health Insurance coverage.
• Generous Paid Time Off (PTO) allowance.
• Employee discounts applicable at hotel properties.

Responsibilities
• Formulate and execute strategies to drive new business and enhance hotel revenue growth.
• Identify, assess, and attract new business opportunities to meet revenue targets.
• Evaluate business prospects and ensure closure of the most profitable deals based on market conditions.
• Promote additional business opportunities to maximize revenue potential.
• Stay informed about market trends, competitors, and industry advancements to guide sales strategies effectively.
• Collaborate with Corporate Team, General Managers, and Revenue Management team to align sales strategies with pricing and hotel objectives.
• Respond promptly to group sales leads and oversee event communication and implementation efficiently.
• Act as a liaison between the hotel and clients throughout the event sales process.
• Cultivate and manage relationships with key clients to provide VIP recognition and exceptional service.
• Address and resolve customer issues and complaints promptly.
• Utilize guest feedback and surveys to pinpoint areas for service enhancement.
• Create and maintain sales-related documents like contracts, proposals, and event orders.
• Manage department budget, process payroll, and oversee accounting and purchasing functions.
• Keep accurate records of sales activities and client interactions.
• Ensure proper handling of payments and assist with any billing-related concerns.
Qualifications
• Minimum of 5 years of experience in hotel sales, with a background in both transient and group sales being essential.
• Bachelor's degree in Hospitality Management, Business Administration, or related field, or a combination of relevant education and experience.
• Proficient in interpersonal, communication, and presentation skills, with a proven ability to develop and execute successful sales strategies and lead teams effectively.
• Previous experience in sales with Marriott, Hilton, IHG, Wyndham, and Choice-branded properties preferred.
• Familiarity with hotel software such as MARSHA, Delphi, FOSSE, SFA, Quick Group, One Yield, Opera, OnQ, Choice Advantage, or similar systems is advantageous.
• Strong organizational, time-management, and prioritization skills.
• Ability to work independently and manage multiple tasks efficiently in a fast-paced environment.
• Based in the Raleigh-Durham area and required to be present in the office throughout the workweek.