The Property Manager is responsible for the day-to-day operations of the community, ensuring the property is well-maintained, residents are supported, and financial and administrative tasks are completed in a timely and accurate manner. This role requires excellent organizational, communication, and leadership skills to manage leasing, maintenance, tenant relations, inspections, rent collection, and office administration.
Key Responsibilities:
- Manage daily office operations, including handling mail, emails, phone calls, and file management.ย
- Respond Promptly to sales and leasing inquiries.ย
- Serve as the primary point of contact for resident concerns and inquiries.ย
- Interpret and enforce community Rules and Regulations.ย
- Conduct community inspections and issue notices or cease letters as needed.ย
- Perform move-out inspections and send itemized charges within 30 days.ย
- Document all tenant communications and activity in the resident file.ย
- Initiate lease renewals, schedule inspections, generate punch lists, and send 30-day notices.ย
- Keep leasing applications packets available and up-to-date.
- Collect, review and process rental applications within 24-48 hours.ย
- Send acceptance/denial letters and update system status.ย
- Coordinate showings and complete the approval process for new tenants.
- Schedule and prepare township inspections.ย
- Check the rent payment lockbox twice daily during rent collection periods.
- Process all payments according to SOP, including scanning checks/money orders using TD digital scanner.ย
Qualifications
- Associate's degree; Bachelors Degree Preferred
- Minimum of 2 yearsโ experience in property management, real estate, or related field.ย
- Strong Customer Service, conflict resolution, and communication skills.
- Proficiency in Microsoft Office including Microsoft Teams
- Organized, Detail-oriented, and able to manage multiple tasks simultaneously
- Knowledge of housing regulations and fair housing laws preferred.ย
- Valid driverโs license and reliable transportation required.
- Must be able to walk community and move (lift and/or twist) a minimum of 20 lbs.