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Lockbox Associate Jobs in North Carolina (NOW HIRING)

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Lockbox Associate information

What is a lockbox associate?

Lockbox Associates are professionals who process and manage incoming payments for organizations, typically through a bank's lockbox service. Their main responsibilities include opening and sorting mail, verifying payments, preparing deposits, and accurately recording payment information into financial systems. Lockbox Associates are crucial in ensuring timely and secure handling of funds, which helps organizations maintain efficient cash flow and accurate financial records. Attention to detail, organizational skills, and familiarity with banking procedures are essential for this role.

What are the key skills and qualifications needed to thrive as a lockbox associate?

To thrive as a Lockbox Associate, you need strong attention to detail, organizational skills, and basic data entry or banking experience, often supported by a high school diploma or equivalent. Familiarity with lockbox processing systems, check scanning equipment, and financial software like Microsoft Excel is typically required. Reliability, teamwork, and time management are key soft skills that help maintain accuracy and efficiency in high-volume environments. These skills ensure timely and error-free processing of payments, which is critical for client satisfaction and operational integrity.

What are some common challenges faced by lockbox associates, and how can they be managed effectively?

Lockbox Associates often encounter challenges such as managing high volumes of transactions during peak periods and ensuring the accurate and timely processing of payments. Attention to detail is crucial, as even small errors can lead to delays or financial discrepancies. Effective time management, familiarity with lockbox processing systems, and strong communication skills are key to overcoming these challenges. Collaborating closely with team members and supervisors can also help address issues quickly and maintain a smooth workflow.

What is the difference between Lockbox Associate vs Accounts Receivable Clerk?

AspectLockbox AssociateAccounts Receivable Clerk
CredentialsBasic accounting knowledge, data entry skillsAccounting or finance degree often preferred
Work EnvironmentBanking or financial institution, processing paymentsOffice setting, managing customer accounts
Industry UsageCommon in banking, finance, and payment processingWidespread in various industries handling billing
Search/Comparison IntentFocus on payment processing rolesFocus on accounts management roles

Both roles involve financial data handling, but Lockbox Associates primarily process incoming payments in banking environments, while Accounts Receivable Clerks manage customer billing and account reconciliation. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are the most commonly searched types of Lockbox jobs in North Carolina?

The most popular types of Lockbox jobs in North Carolina are:

What are popular job titles related to Lockbox Associate jobs in North Carolina?

For Lockbox Associate jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Lockbox Associate jobs in North Carolina look for?

The top searched job categories for Lockbox Associate jobs in North Carolina are:

What cities in North Carolina are hiring for Lockbox Associate jobs?

Cities in North Carolina with the most Lockbox Associate job openings:

Lockbox Associate jobs near you
Infographic showing various Lockbox Associate job openings in North Carolina as of September 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Wholesale Lockbox Team Lead (3rd Shift)

Charlotte, NC • On-site

Veterans Sourcing Group LLC
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Veterans Sourcing Group LLCexternal

$22/hr

Other

Posted 13 days ago

Job description

Job Title: Wholesale Lockbox Team Lead (3rd Shift)
Location: Charlotte, NC
Pay Rate: $22/hr (W2)
Duration: 3 Months (Possible Extension)
Shift: Third Shift (Night Shift)

Schedule

  • Sunday - Thursday
  • Hours vary between 8:00 PM - 6:00 AM (typically 8-hour shifts)
  • Mandatory overtime as required

Position Summary
We are seeking a Wholesale Lockbox Team Lead to oversee daily lockbox and mailroom operations, ensuring accurate and timely payment processing.
This role is responsible for coordinating workflows across mail receipt, extraction, and image capture, while driving productivity, quality, and service level performance in alignment with management goals.

Key Responsibilities

  • Coordinate workflow across mailroom, extraction, and scanning operations
  • Allocate resources to ensure SLA adherence and timely processing
  • Monitor system activity and escalate issues as needed
  • Prepare and maintain daily and monthly operational reports
  • Troubleshoot processing and equipment issues; escalate risks impacting deadlines
  • Perform quality control checks and ensure compliance with audit standards
  • Conduct research and perform root cause analysis for discrepancies and client inquiries
  • Train, coach, and guide team members on processes and quality expectations
  • Drive process improvements to enhance efficiency and reduce errors
  • Foster a culture of accountability, collaboration, and engagement

Required Skills

  • Ability to manage high-volume, deadline-driven workflows
  • Strong attention to detail and accuracy
  • Effective verbal and written communication skills
  • Problem-solving and root cause analysis abilities
  • Ability to lead, influence, and guide team members in a fast-paced environment

Qualifications

  • High School Diploma (required)
  • Associate or Bachelor's degree (preferred)
  • 2-5 years of experience in lockbox or remittance operations
  • Prior leadership or team lead experience (preferred)
  • Experience with OPEX Falcon (preferred)
  • Proficiency in Microsoft Office (Excel, Word, Outlook)

Ideal Candidate

  • Detail-oriented and process-driven
  • Strong leadership and coaching mindset
  • Comfortable working overnight shifts
  • Able to handle high-pressure, production-based environments
  • Proactive and solution-oriented

Why Apply?

  • Opportunity to step into a leadership role in banking operations
  • Gain experience in high-volume financial processing environments
  • Potential for extension and long-term opportunities

If you're interested, apply now or reach out for more details!

Veterans Sourcing Group logo

About Veterans Sourcing Group

Sourced by ZipRecruiter

Veterans Sourcing Group is a renowned company headquartered in New York, NY, US and is committed to providing high-quality, reliable staffing solutions and advisory services. The company operates in the human resources and staffing industry, specializing in veteran hiring. They offer various solutions to meet client needs, including strategic consultancy, professional search, and contract staffing. The company was founded by Beth Vines and Bruce Madnick, respected professionals who recognized a gap in the market for veteran-focused staffing services which prompted them to establish Veterans Sourcing Group in 2011.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Social media

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