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Loan Operations Jobs (NOW HIRING)

As a Loan Operations Specialist - Comprehensive Role , you will be responsible for a wide range of duties spanning onboarding, servicing, payments, and participation loans. Your role will ensure ...

Loan Operations Specialist

Hoopeston, IL · On-site

$20 - $23.50/hr

Job Type Full-time Description The Loan Operations Specialist supports the operational processing and system maintenance of consumer and commercial loans after closing. This role is responsible for ...

Loan Operations Specialist

Danville, IL · On-site

$20 - $23.50/hr

Job Type Full-time Description The Loan Operations Specialist supports the operational processing and system maintenance of consumer and commercial loans after closing. This role is responsible for ...

Job Type Full-time Description The Loan Operations Specialist supports the operational processing and system maintenance of consumer and commercial loans after closing. This role is responsible for ...

The Loan Operations Supervisor is responsible for managing the Loan Operations Department, ensuring accurate and timely servicing of the bank's loan portfolio, and oversees the production of loan ...

Loan Operations Specialist

Oswego, IL · On-site

$20 - $23.50/hr

Job Type Full-time Description The Loan Operations Specialist supports the operational processing and system maintenance of consumer and commercial loans after closing. This role is responsible for ...

Description The Loan Operations Specialist supports the operational processing and system maintenance of consumer and commercial loans after closing. This role is responsible for accurate loan ...

Loan Operations Specialist

Savoy, IL · On-site

$20 - $23.50/hr

The Loan Operations Specialist supports the operational processing and system maintenance of consumer and commercial loans after closing. This role is responsible for accurate loan boarding, ongoing ...

Loan Operations JOB SUMMARY: The Loan Operations Lead is responsible for providing subject matter expertise in boarding and servicing of all types of commercial, consumer and mortgage loans. This ...

Loan Operations Specialist

Bourbonnais, IL · On-site

$20 - $23.50/hr

The Loan Operations Specialist supports the operational processing and system maintenance of consumer and commercial loans after closing. This role is responsible for accurate loan boarding, ongoing ...

Loan Operations Specialist

Champaign, IL · On-site

$20 - $23.50/hr

The Loan Operations Specialist supports the operational processing and system maintenance of consumer and commercial loans after closing. This role is responsible for accurate loan boarding, ongoing ...

Loan Operations JOB SUMMARY: The Loan Operations Lead is responsible for providing subject matter expertise in boarding and servicing of all types of commercial, consumer and mortgage loans. This ...

Loan Operations JOB SUMMARY: The Loan Operations Lead is responsible for providing subject matter expertise in boarding and servicing of all types of commercial, consumer and mortgage loans. This ...

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Loan Operations information

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$47

How much do loan operations jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for loan operations in the United States is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loan Operations Specialist, and why are they important?

To thrive as a Loan Operations Specialist, you need strong attention to detail, knowledge of loan processing procedures, and a background in finance or banking, often supported by a relevant degree or experience. Familiarity with loan management systems, document management software, and compliance regulations is typically required. Excellent organizational skills, analytical thinking, and effective communication set top performers apart in this role. These capabilities are crucial for ensuring accurate loan documentation, regulatory compliance, and efficient loan servicing operations.

What are some typical challenges faced in a Loan Operations role, and how can they be managed effectively?

In Loan Operations, professionals often encounter challenges such as managing high volumes of loan documentation, ensuring compliance with changing regulations, and coordinating with multiple departments to process loans efficiently. Staying organized and detail-oriented is crucial to avoid errors and delays. Effective communication and leveraging technology, such as loan management systems, can help streamline workflows and maintain accuracy throughout the process.

What are Loan Operations?

Loan Operations refers to the department or team within a financial institution responsible for managing the administrative and processing aspects of loans. This includes tasks such as loan documentation, funding, payments processing, servicing, auditing, and compliance. Loan Operations professionals ensure that loans are processed accurately, adhere to regulatory requirements, and that customer accounts are managed efficiently throughout the loan lifecycle. Their work supports both the front-line lending staff and the institution’s risk management efforts.

What do loan operations do?

Loan operations professionals manage the processing, servicing, and administration of loans within a financial institution. They handle tasks such as loan documentation, disbursement, payment processing, and compliance to ensure smooth loan lifecycle management. Strong attention to detail and familiarity with loan management systems are essential in this role.

What is the difference between Loan Operations vs Loan Processing?

AspectLoan OperationsLoan Processing
Primary FocusOverseeing the entire loan lifecycle, including compliance, risk management, and workflow coordinationPreparing and verifying loan documents, data entry, and initial review of loan applications
Required SkillsKnowledge of loan policies, regulatory requirements, and operational proceduresAttention to detail, document review, and data accuracy
Work EnvironmentOperations teams within banks or financial institutions, often involving cross-department collaborationLoan processing departments, often within lending or credit units

Loan Operations involves managing the overall loan process, ensuring compliance, and coordinating between departments, while Loan Processing focuses on the initial review and preparation of loan documents. Both roles are essential in the lending industry but differ in scope and responsibilities.

More about Loan Operations jobs
What cities are hiring for Loan Operations jobs? Cities with the most Loan Operations job openings:
What are the most commonly searched types of Loan Operations jobs? The most popular types of Loan Operations jobs are:
What states have the most Loan Operations jobs? States with the most job openings for Loan Operations jobs include:
Infographic showing various Loan Operations job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $52,388 per year, or $25.2 per hour.

Loan Operations Specialist

Customers Bank

Malvern, PA • On-site

Full-time

Posted yesterday


Job description

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
This role is required to be ONSITE in Malvern, PA with a Hybrid schedule.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A resolute team member who is committed to meeting your needs today and tomorrow.
On the leading edge: We are innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we are a partner you can trust.
What you'll do: As a Loan Operations Specialist - Comprehensive Role, you will be responsible for a wide range of duties spanning onboarding, servicing, payments, and participation loans. Your role will ensure operational excellence, data accuracy, and an exceptional customer experience.
  • Administer the direct input, verification, and ongoing maintenance of loans in the bank's core operating system.
  • Focus on the accurate onboarding of Commercial, SBA, Participation, and Syndication loans.
  • Ensure records are accurate, complete, and properly retained to meet compliance and regulatory standards.
  • Collaborate with internal team members to validate loan information and provide support for all channels of the loan portfolio.
  • Process loan payments and advances while adhering to internal compliance guidelines.
  • Respond to inquiries from internal and external customers with a thorough understanding of loan structures, documentation, and system operations.
  • Assist in completing recurring tasks, including system updates, payment reconciliations, and monthly reporting.
  • Adapt to changing processes and environments, identifying opportunities to streamline servicing procedures.
  • Share expertise on best practices for Participation and Syndication loans with team members and management.
  • Work closely with all areas of Loan Operations to maintain consistent knowledge of processes and procedures across the organization.
  • Support other Loan Operations functions as needed to meet business demands, particularly during peak periods.
  • Develop and assist in implementing plans to identify, source, and execute industry best practices for loan processing and servicing.

What do you need?
  • 3-5 years of previous experience within Loan Operations and/or Bank Operations required.
  • Hands-on experience with onboarding, servicing, Participation/Syndication loans required.
  • Strong knowledge of Commercial, SBA, Participation and Consumer loan operations.
  • Ability to interpret financial reports, legal loan documents, and complex loan structures.
  • Strong customer service focus with excellent verbal and written communication abilities.
  • Proven adaptability in a fast-paced, dynamic environment.

Technology Skills:
  • Advanced experience with core banking systems (IBS preferred).
  • Proficiency in Finastra LaserPro, Salesforce, and nCino platforms.
  • Proficient with Microsoft Office Suite.
  • Ability to embrace and leverage AI technology for operational improvements.

Availability:
  • Standard shift ending at 6:00PM EST
  • Flexibility to work extended hours during peak periods (e.g., month-end, quarter-end, year-end).
  • Hybrid work schedule requiring presence in Malvern on key days.

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.