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Live Operations Manager Jobs (NOW HIRING)

Live Operations Associate

Austin, TX · On-site +1

$80K - $90K/yr

About the team The Live Operations- Premium Subscriptions team builds, launches, and manages subscription channels and live experiences on The Roku Channel. We collaborate closely with Development ...

The Manager, Studio & Live Operations will play a critical role in leading and managing the technical execution of studio-based and remote productions that bring the New York Jets brand to life ...

Live Operations Coordinator At Pilgrim's,Safety IsACondition, which means the safety of our team ... Pilgrim'sis seeking a LiveOperations Coordinator, under direct manager provides clerical, reports ...

Live Operations Associate

Stamford, CT · On-site

$80K - $90K/yr

About the team The Live Operations- Premium Subscriptions team builds, launches, and manages subscription channels and live experiences on The Roku Channel. We collaborate closely with Development ...

Live Operations Associate

Austin, TX · On-site

$80K - $90K/yr

About the team The Live Operations- Premium Subscriptions team builds, launches, and manages subscription channels and live experiences on The Roku Channel. We collaborate closely with Development ...

Within this group, the Global Live Operations team serves as the execution arm of the Live ... You remain calm and focused in time-sensitive or fast-paced situations, and can manage multiple ...

You will oversee live operations, managing a network of independent contractor (1099) drivers, dispatch coordination, and service delivery where precision, urgency, and accountability are non ...

Manage day-to-day livestream logistics, including TikTok account setup, scheduling, and providing real-time support and communications. * Performance Monitoring: Actively monitor live streams and ...

Manage day-to-day livestream logistics, including TikTok account setup, scheduling, and providing real-time support and communications. * Performance Monitoring: Actively monitor live streams and ...

Manage day-to-day livestream logistics, including TikTok account setup, scheduling, and providing real-time support and communications. * Performance Monitoring: Actively monitor live streams and ...

We sit at the intersection of Engineering, Content, Live Operations, and Advertising - triaging ... You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives ...

Technical Operations Manager

Stamford, CT · On-site

$112.20K - $140K/yr

We sit at the intersection of Engineering, Content, Live Operations, and Advertising - triaging ... You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives ...

We sit at the intersection of Engineering, Content, Live Operations, and Advertising - triaging ... You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives ...

Technical Operations Manager

Stamford, CT · On-site

$112.20K - $140K/yr

We sit at the intersection of Engineering, Content, Live Operations, and Advertising - triaging ... You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives ...

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Live Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do live operations manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for live operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Live Operations Manager, and why are they important?

To thrive as a Live Operations Manager, you need strong analytical skills, project management experience, and a background in business or computer science. Familiarity with real-time monitoring tools, incident management systems, and platforms like Jira or Tableau is often required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills in this role. These qualities are crucial for ensuring smooth live service delivery, quickly resolving issues, and maintaining a high-quality user experience.

What are some common challenges faced by Live Operations Managers, and how can candidates prepare to address them?

Live Operations Managers often face the challenge of balancing real-time issue resolution with longer-term process improvements. They must respond quickly to unexpected incidents, manage cross-functional communication under pressure, and ensure service levels are consistently met. To prepare, candidates should develop strong crisis management skills, stay updated on best practices in incident response, and build effective relationships with both technical and non-technical teams. Proactive organization and the ability to remain calm under pressure are key to thriving in this dynamic role.

What does a Live Operations Manager do?

A Live Operations Manager is responsible for overseeing and optimizing the ongoing performance and user experience of a live product or service, such as an online game, app, or digital platform. Their duties often include monitoring real-time data, managing in-game events or content updates, responding to user feedback, and collaborating with development, marketing, and customer support teams. The goal is to ensure the product runs smoothly, remains engaging, and meets business objectives. Live Operations Managers play a crucial role in retaining users and driving revenue through continuous improvement and timely interventions.

What is the difference between Live Operations Manager vs Live Event Coordinator?

AspectLive Operations ManagerLive Event Coordinator
Required CredentialsExperience in operations, project management, and industry-specific knowledgeEvent planning experience, organizational skills, and sometimes certifications in event management
Work EnvironmentCorporate or gaming industry settings, overseeing live events and operationsEvent venues, conferences, or festivals, managing event logistics
Employer & Industry UsageTech companies, gaming firms, live broadcastingEvent planning companies, corporate event teams, entertainment industry
Search & Comparison IntentUnderstanding operational roles in live settingsPlanning and executing live events

The Live Operations Manager focuses on overseeing the entire live operations process, ensuring smooth execution and managing teams. In contrast, the Live Event Coordinator handles the logistics and coordination of specific events. Both roles require organizational skills, but the Operations Manager typically has broader responsibilities across multiple events or platforms.

More about Live Operations Manager jobs
What cities are hiring for Live Operations Manager jobs? Cities with the most Live Operations Manager job openings:
What states have the most Live Operations Manager jobs? States with the most job openings for Live Operations Manager jobs include:
Infographic showing various Live Operations Manager job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Live Operations Associate

Live Operations Associate

Roku

Austin, TX • On-site, Remote

$80K - $90K/yr

Other

Medical, Life, PTO

Posted 3 days ago


Job description

About the team

The Live Operations- Premium Subscriptions team builds, launches, and manages subscription channels and live experiences on The Roku Channel. We collaborate closely with Development Engineering, Product, Programming, and Partner Teams to ensure reliable acquisition, encoding, delivery, and monitoring. We value structured planning, clear communication, and confident execution during live moments.

About the role

We're hiring a Live Ops Associate to support premium subscription operations, with a primary focus on building, launching, and managing subscription channels and live experiences. You'll coordinate across internal teams and external partners to ensure a reliable, high-quality viewer experience, and may support Live Events as needed during peak periods. Work hours may vary week to week and can include nights and weekends during live events.

The estimated annual base salary for this position is between $80,000 and $90,000 with additional equity. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographic location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

This position will be based in either Austin, TX or Stamford, CT and will be in office Monday - Thursday with the option to work from home on Friday.

What you'll be doing
  • Provide operational support across multiple concurrent live streams, maintaining clear communication and fast issue triage
  • Orchestrate tasks among production, service partners, and on-shift support engineers with clear directions and checklists
  • Partner with senior engineers and cross-functional teams on high-severity issues, balancing mitigation and root-cause analysis
  • Deliver timely reports with key metrics, incidents, mitigations, and follow-ups
  • Contribute to tooling improvements; assist in testing and adoption of automation that increases operational efficiency
  • Manage customer notifications and workflow coordination to meet service-level agreements
  • Assist in training and onboarding of new Live Event staff as the team scales
We're excited if you have
  • 4+ years in the digital media space, ideally across partners of different sizes
  • 4+ years in live online video operations with fundamentals in signal acquisition (transport streams, satellite downlink and fiber) and live workflows using SCTE markers
  • Experience managing Linear Programming schedules and Linear/Broadcast EPG
  • Experience monitoring and troubleshooting CDN-related issues
  • Familiarity with metadata concepts and feed formats such as XML and JSON
  • Advanced Excel skills and experience working in custom CMS tools
  • Strong communication skills with the ability to identify, prioritize, and track critical paths to resolution
  • Cross-functional collaboration experience with technical and business stakeholders
  • Structured, self-organized approach to problem solving
  • Knowledge of OTT and live streaming platforms and technology
  • Bachelor's degree in an Engineering, or related discipline
  • Ownership mindset, collaborative working style, and ability to flex to nights/weekends as needed
Nice to Have
  • A strong understanding of DAI/ SSAI / SCTE35 / SCTE224 Tech is a plus.
  • Experience working with cloud based live streaming technologies is a plus.
  • Understanding of DRM and other content protections schemes is a plus
  • Experience with live events such as premier sporting events, fashion shows and music concerts
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