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Live In Disney Plus Chat Support Jobs in Raleigh, NC

The Walt Disney Company

Security Officer

Durham, NC

$38K - $51K/yr

... Disney shows to regular perimeter checks of our buildings and offices. If you thrive in an ... Evaluate and screen the audience line at live TV shows * Be a security presence at movie premiers ...

Phenom People

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

... support services, including maintenance, activations, and packaging, plus how and when to schedule ... In addition to the core benefits - industry-leading retirement savings plans, comprehensive health ...

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All JobsLive In Disney Plus Chat Support JobsLive In Disney Plus Chat Support Jobs in Raleigh, NC

Live In Disney Plus Chat Support information

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$23

$47

How much do live in disney plus chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for live in disney plus chat support in Raleigh, NC is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.63 per hour, depending on experience, location, and employer.

What is a live in Disney Plus chat support?

Live In Disney Plus Chat Support representatives are customer service professionals who assist Disney+ users through live chat. They help resolve issues related to streaming, account management, billing, and technical troubleshooting. These representatives provide real-time support, answer questions, and guide customers through solutions to ensure a smooth viewing experience. Their goal is to deliver high-quality service and ensure customer satisfaction with the Disney+ platform.

What are the key skills and qualifications needed to thrive as a live in Disney Plus chat support?

To thrive as a Live In Disney Plus Chat Support agent, you need strong customer service skills, problem-solving abilities, and familiarity with streaming platforms, typically supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is essential. Excellent written communication, patience, and the ability to stay calm under pressure are standout soft skills for this role. These competencies ensure efficient resolution of customer issues, high satisfaction rates, and positive brand representation in a fast-paced digital environment.

What are some common challenges faced by live in Disney Plus chat support agents, and how can they be addressed?

Live In Disney Plus Chat Support agents often encounter challenges such as managing high volumes of simultaneous customer chats, troubleshooting a wide variety of streaming issues, and providing clear instructions to users with different technical skills. To address these, agents typically use detailed knowledge bases, follow structured troubleshooting scripts, and participate in regular training sessions to stay updated on platform changes. Effective time management, patience, and strong communication skills are essential for delivering a positive customer experience and meeting performance targets.

What is the difference between Live In Disney Plus Chat Support vs Live In Disney Plus Customer Service Representative?

AspectLive In Disney Plus Chat SupportLive In Disney Plus Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, chat-based support within Disney Plus platformRemote, phone or chat support for Disney Plus subscribers
Employer & IndustryDisney, streaming entertainment industryDisney, streaming entertainment industry
Search & Comparison IntentFocus on chat-based support rolesFocus on customer service roles including phone support

While both roles involve supporting Disney Plus customers, Live In Disney Plus Chat Support specializes in chat-based assistance, whereas Live In Disney Plus Customer Service Representative may include phone support. Both require similar credentials and work within the same industry environment, but the primary difference lies in the communication channels used.

How do you become a live in Disney Plus chat support?

To become a live-in Disney Plus chat support agent, candidates typically need customer service experience, strong communication skills, and familiarity with streaming platforms. Employers may require training on company-specific tools and a flexible schedule, with some roles offering remote or on-site work arrangements.

What are the most commonly searched types of Disney Plus Chat Support jobs in Raleigh, NC?

The most popular types of Disney Plus Chat Support jobs in Raleigh, NC are:

What are popular job titles related to Live In Disney Plus Chat Support jobs in Raleigh, NC?

For Live In Disney Plus Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Live In Disney Plus Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Live In Disney Plus Chat Support jobs in Raleigh, NC are:

Live In Disney Plus Chat Support jobs near you
Infographic showing various Live In Disney Plus Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,358 per year, or $23.7 per hour.

Security Officer

The Walt Disney Company

Durham, NC

$38K - $51K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Walt Disney Company rating

7.8

Company rating: 7.8 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

3rd of 52 rated entertainment

Job description

Job Posting Title:

Security Officer

Req ID:

10153122

Job Description:

Security Officer (Full Time)

Would you like to be part of a team that keeps the cast, crew, celebrity guests and co-workers at The Walt Disney Company safe and secure? Our Security Officers do it all, from working special events like Disney shows to regular perimeter checks of our buildings and offices. If you thrive in an environment where no two days are exactly alike, and where professionalism and precision are valued, apply today to join us!

As a Security Officer, you'd be part of a well-trained, cohesive team that provides 24/7 protection for co-workers and guests at our buildings and at special events. Your mission? To protect Disney property and safeguard our people!

Every day as a Security Officer is different! Depending on your shift, on any given day you might:

  • Greet visitors, check company IDs, and provide temporary IDs at building entrances

  • Evaluate and screen the audience line at live TV shows

  • Be a security presence at movie premiers, live performances, events, or private parties

  • Patrol hallways and building perimeters to spot safety issues or irregularities

  • Fill out the logbook precisely and completely

  • Answer questions asked by visitors and employees in a friendly, professional way

  • Use your know-how and training to diffuse a tense situation

  • Respond to medical or fire incidents, and work directly with local first responders

  • Assist private security details brought by celebrities, sports stars, politicians and visiting dignitaries - even the President has been known to stop by

  • Control messenger flow and package delivery

  • Utilize technology to report and document incidents and manage information flow

  • Perform walk-through evaluation at off-site events

Here's what you will need to be successful in the job:

  • 1 year of corporate security, law enforcement or military experience

  • Excellent communication skills, including fluent written and spoken English, and strong command of basic English grammar

  • Ability to make quick decisions using your training and common sense

  • The knack for talking to people in a friendly way that gets results

  • A "team" orientation and willingness to collaborate

  • Physical ability to perform all aspects of the job and be outside in all weather; and

  • Flexible workdays/hours (this is a "shift work" role) and ability to work some overtime

It would be a plus if you also have these skills:

  • Valid Security Guard license issued by your state

  • Knowledge of Microsoft Office Suite

  • Experience working under pressure

  • Ability to take command and diplomatically control difficult situations

Education is important to us, here is what we are looking for:

  • High School Diploma or equivalent required

  • Associate degree or higher preferred

Some of the perks we offer include:

  • Taking part in ongoing learning on subjects such as CPR, Imminent Threat Assessment and First Aid training.

  • Attending a movie screening or television taping, enjoying the full array of benefits offered by The Walt Disney Company including paid time off, 401K participation, a retirement savings plan, discounts on a wide variety of offerings, medical/dental/vision insurance and educational reimbursement-just to name a few!

#DisneySecurity #twdcmedia#corp_media

The pay rate for this role in Durham, NC is $38,800.00-$51,900.00 per year. The base pay actually offered may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Job Posting Segment:

Security

Job Posting Primary Business:

Domestic Security Operations

Primary Job Posting Category:

Ops General

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Durham, NC, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-07-22

What Walt Disney Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Walt Disney logo

About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

Social media

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