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Contractual Disney Plus Chat Support Jobs in Raleigh, NC

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

You will learn how to provide chat-based account and payment support services, including maintenance, activations, and packaging, plus how and when to schedule field visits and escalate chats to your ...

We have a solid onboarding and training program to help you get started, plus ongoing support and regular feedback from the team. Whether you're already in real estate and wanting a better setup, are ...

Subcontractors Manager

Raleigh, NC · On-site

$86K - $115K/yr

Understanding of contractual frameworks and their applicability and risks (Turnkey), plus knowledge ... support you during the job application process. This is solely for job seekers with disabilities ...

Subcontractors Manager

Raleigh, NC · Remote

$86K - $115K/yr

Understanding of contractual frameworks and their applicability and risks (Turnkey), plus knowledge ... support you during the job application process. This is solely for job seekers with disabilities ...

Senior Procurement Manager

Raleigh, NC · On-site

$92K - $124K/yr

... contractual issues arise, providing relevant project and local market knowledge. * Support the ... Bachelor's degree in Construction, Quantity Surveying or a related field, plus ten years relevant ...

Contractual Wizard: Ensure strong contractual relationships with clients, negotiating and securing ... Drive growth through marketing support, presentations, proposal follow-ups, and nurturing client ...

Contractual Wizard: Ensure strong contractual relationships with clients, negotiating and securing ... Drive growth through marketing support, presentations, proposal follow-ups, and nurturing client ...

Contractual Wizard: Ensure strong contractual relationships with clients, negotiating and securing ... Drive growth through marketing support, presentations, proposal follow-ups, and nurturing client ...

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Contractual Disney Plus Chat Support information

See Raleigh, NC salary details

$13

$27

$42

How much do contractual disney plus chat support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for contractual disney plus chat support in Raleigh, NC is $27.81, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $33.17 per hour, depending on experience, location, and employer.

What is a contractual Disney Plus chat support?

A Contractual Disney Plus Chat Support role involves assisting Disney Plus customers via online chat for a specified contract period. Responsibilities typically include answering account questions, troubleshooting streaming issues, guiding users through technical problems, and providing information about subscriptions or billing. Support agents are expected to deliver excellent customer service, maintain a positive tone, and resolve issues efficiently. This position is usually remote or office-based, depending on the employer, and does not offer permanent employment as it is bound by a contract.

What are the key skills and qualifications needed to thrive as a contractual Disney Plus chat support?

To thrive as a Contractual Disney Plus Chat Support representative, you need strong customer service skills, familiarity with streaming platforms, and, typically, a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is important. Excellent written communication, patience, and problem-solving skills help you resolve subscriber issues efficiently and maintain a positive brand image. These abilities ensure timely, effective support that enhances customer satisfaction and loyalty for the Disney Plus platform.

What are the most common challenges faced by contractual Disney Plus chat support, and how can they be managed?

Contractual Disney Plus Chat Support agents often encounter challenges such as handling a high volume of customer inquiries, troubleshooting streaming issues remotely, and addressing account or billing concerns. Managing these challenges effectively requires staying up-to-date on platform updates, utilizing knowledge base resources, and maintaining clear communication with customers. Additionally, working collaboratively with technical teams and escalating unresolved issues when necessary helps ensure a positive customer experience while also fostering professional growth.

Does Contractual Disney Plus Chat Support have remote jobs?

Contractual Disney Plus Chat Support positions are often offered as remote jobs, allowing agents to work from home. These roles typically require good communication skills, familiarity with chat support tools, and a reliable internet connection. Availability of remote work may vary based on the company's current staffing needs and policies.

How do you become a contractual Disney Plus chat support agent?

To become a contractual Disney Plus chat support agent, candidates typically need customer service experience, strong communication skills, and familiarity with streaming platforms. Applying through Disney's official careers page or staffing agencies that handle contract roles is common, and training on Disney Plus systems is usually provided after hiring.

What are the most commonly searched types of Disney Plus Chat Support jobs in Raleigh, NC?

The most popular types of Disney Plus Chat Support jobs in Raleigh, NC are:

What are popular job titles related to Contractual Disney Plus Chat Support jobs in Raleigh, NC?

For Contractual Disney Plus Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Contractual Disney Plus Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Contractual Disney Plus Chat Support jobs in Raleigh, NC are:

Infographic showing various Contractual Disney Plus Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,838 per year, or $27.8 per hour.

4/28 Chat Billing Agent

Morrisville, NC • On-site

$16 - $20.50/hr

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Billing Chat Agent

Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer relationship.

Profile: A positive, flexible communicator and good written communicator who can multi-task to solve problems for multiple customers at the same time. They use patience and strong written communication skills to uncover customer needs, answer questions, and leave a positive impact on every customer interaction.

Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.

It's about building relationships and turning the knowledge you gain in training into customer service wins. Billing Chat Agents make a real difference for their customers and the company. You will learn how to provide chat-based account and payment support services, including maintenance, activations, and packaging, plus how and when to schedule field visits and escalate chats to your support team. You'll learn how to answer general billing and payment questions. Your thorough understanding of Spectrum products and services will help you navigate your way to successful resolution.

It's all about learning and growing.

This may be a new road for you, but the journey is all mapped out. No matter your background, our quick, thorough, fully paid training can bring you up to speed on our advanced products and services in about five weeks. After that, you'll be the written voice of Spectrum: fielding questions, processing orders, updating account records, and more - all through our chat based platform. Continuing updates help you stay current on our newest products and services. With peer mentors and a dedicated coaching line always available, we make sure you have everything you need to create a smooth and streamlined experience for your customers and yourself.

With a deliberate path to success.

We believe the best people to lead are those who have been down the same road before. Our supervisors are provided the same training you receive, so they know exactly what kind of support will help you grow into a successful employee. With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Take your first step toward a long and rewarding career with Spectrum.

The benefits are clear.

In addition to the core benefits - industry-leading retirement savings plans, comprehensive health care, and paid training and time off - we offer free Spectrum products and services where available, education assistance, and a selection of other programs to support team members and their families.

What's required to get started?

  • Ability to read, write, speak and understand English
  • High School Diploma or GED

Preferred qualifications

  • 1 year previous customer service experience