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Contractual Disney Plus Chat Support Jobs (NOW HIRING)

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

Previous customer service or chat support experience is a plus but not required. * Strong problem-solving skills and the ability to think quickly and logically. * Proficiency in using computers and ...

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Sr Software Engineer

Seattle, WA

$139K - $183K/yr

Innovate a world class content platform to support content delivery for brands such as Disney plus, ESPN+, Hulu, ABC, Marvel and Star Wars, powering the some of the most watched entertainment content ...

Sr Software Engineer

Glendale, CA

$129K - $171K/yr

Innovate a world class content platform to support content delivery for brands such as Disney plus, ESPN+, Hulu, ABC, Marvel and Star Wars, powering the some of the most watched entertainment content ...

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Contractual Disney Plus Chat Support information

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$13

$28

$43

How much do contractual disney plus chat support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for contractual disney plus chat support in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.

What is a contractual Disney Plus chat support?

A Contractual Disney Plus Chat Support role involves assisting Disney Plus customers via online chat for a specified contract period. Responsibilities typically include answering account questions, troubleshooting streaming issues, guiding users through technical problems, and providing information about subscriptions or billing. Support agents are expected to deliver excellent customer service, maintain a positive tone, and resolve issues efficiently. This position is usually remote or office-based, depending on the employer, and does not offer permanent employment as it is bound by a contract.

What are the key skills and qualifications needed to thrive as a contractual Disney Plus chat support?

To thrive as a Contractual Disney Plus Chat Support representative, you need strong customer service skills, familiarity with streaming platforms, and, typically, a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is important. Excellent written communication, patience, and problem-solving skills help you resolve subscriber issues efficiently and maintain a positive brand image. These abilities ensure timely, effective support that enhances customer satisfaction and loyalty for the Disney Plus platform.

What are the most common challenges faced by contractual Disney Plus chat support, and how can they be managed?

Contractual Disney Plus Chat Support agents often encounter challenges such as handling a high volume of customer inquiries, troubleshooting streaming issues remotely, and addressing account or billing concerns. Managing these challenges effectively requires staying up-to-date on platform updates, utilizing knowledge base resources, and maintaining clear communication with customers. Additionally, working collaboratively with technical teams and escalating unresolved issues when necessary helps ensure a positive customer experience while also fostering professional growth.
What cities are hiring for Contractual Disney Plus Chat Support jobs? Cities with the most Contractual Disney Plus Chat Support job openings:
What are the most commonly searched types of Disney Plus Chat Support jobs? The most popular types of Disney Plus Chat Support jobs are:
What states have the most Contractual Disney Plus Chat Support jobs? States with the most job openings for Contractual Disney Plus Chat Support jobs include:
Infographic showing various Contractual Disney Plus Chat Support job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 5% Part Time, and 41% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago


OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

433rd of 481 rated business services


Job description

Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

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Hours and flexibility

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