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Contractual Disney Plus Chat Support Jobs (NOW HIRING)

Skimmer, Inc.

Customer Support Representative

$16.50 - $22.25/hr

... is a plus (but not required -- we'll train you up!): Our support team utilizes a range of tools to ensure efficient operations and seamless customer interactions: * Intercom: For chat support.

Taxwell

Product Support

Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ... Experience providing software support in a call center environment is a plus (WFH or on-site)

Voice 8 System

Non-Profit Donor Specialist

Atlanta, GA · On-site +1

$12 - $15/hr

Call center experience is a plus Benefits: * Inbound phone work: $0.20 - $0.32 per talk minute ... Additional opportunities in email, ticket, and chat support Employment Type: FULL_TIME

New

Shipfusion

Customer Support Specialist

York, PA · Hybrid

$55K - $65K/yr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?

Shipfusion

Customer Support Specialist

York, PA · Hybrid

$17.75 - $23.75/hr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?

The Walt Disney Company

Systems Architect

San Antonio, TX · On-site

$141K - $190K/yr

... support the Disney+ and Hulu contact centers. In this role you would provide support for both our ... chat, email, WhatsApp), and analytics. * Establish solution patterns for Salesforce (Service ...

The Walt Disney Company

Systems Architect

Glendale, CA · On-site

$141K - $190K/yr

... support the Disney+ and Hulu contact centers. In this role you would provide support for both our ... chat, email, WhatsApp), and analytics. * Establish solution patterns for Salesforce (Service ...

The Walt Disney Company

Sr Talent Audit Analyst

Burbank, CA · On-site

$87K - $106K/yr

... support and analysis to third party auditors as a result of The Walt Disney Company's contractual ... Entertainment industry experience a plus Required Education * Bachelor's Degree in Accounting ...

Shipfusion

Customer Support Specialist

York, PA · On-site

$55K - $65K/yr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?

Charles Schwab

IT Service Support Analyst

Austin, TX · On-site

We are seeking an IT Service Support Analyst to provide level one support via phone and chat for ... CompTIA, ITIL, KCS, CSI and Microsoft certifications are a plus In addition to the salary range ...

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All JobsContractual Disney Plus Chat Support Jobs

Contractual Disney Plus Chat Support information

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$13

$28

$43

How much do contractual disney plus chat support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for contractual disney plus chat support in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.

What is a contractual Disney Plus chat support?

A Contractual Disney Plus Chat Support role involves assisting Disney Plus customers via online chat for a specified contract period. Responsibilities typically include answering account questions, troubleshooting streaming issues, guiding users through technical problems, and providing information about subscriptions or billing. Support agents are expected to deliver excellent customer service, maintain a positive tone, and resolve issues efficiently. This position is usually remote or office-based, depending on the employer, and does not offer permanent employment as it is bound by a contract.

What are the key skills and qualifications needed to thrive as a contractual Disney Plus chat support?

To thrive as a Contractual Disney Plus Chat Support representative, you need strong customer service skills, familiarity with streaming platforms, and, typically, a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is important. Excellent written communication, patience, and problem-solving skills help you resolve subscriber issues efficiently and maintain a positive brand image. These abilities ensure timely, effective support that enhances customer satisfaction and loyalty for the Disney Plus platform.

What are the most common challenges faced by contractual Disney Plus chat support, and how can they be managed?

Contractual Disney Plus Chat Support agents often encounter challenges such as handling a high volume of customer inquiries, troubleshooting streaming issues remotely, and addressing account or billing concerns. Managing these challenges effectively requires staying up-to-date on platform updates, utilizing knowledge base resources, and maintaining clear communication with customers. Additionally, working collaboratively with technical teams and escalating unresolved issues when necessary helps ensure a positive customer experience while also fostering professional growth.
What cities are hiring for Contractual Disney Plus Chat Support jobs? Cities with the most Contractual Disney Plus Chat Support job openings:
What are the most commonly searched types of Disney Plus Chat Support jobs? The most popular types of Disney Plus Chat Support jobs are:
What states have the most Contractual Disney Plus Chat Support jobs? States with the most job openings for Contractual Disney Plus Chat Support jobs include:
What job categories do people searching Contractual Disney Plus Chat Support jobs look for? The top searched job categories for Contractual Disney Plus Chat Support jobs are:
Contractual Disney Plus Chat Support jobs near you
Infographic showing various Contractual Disney Plus Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

Chat Ticketing Support Representative

Leading Edge Connections, LLC

Buffalo, NY • On-site

$18/hr

Other

Re-posted 17 days ago

Job description

Chat Ticketing Support Representative - Buffalo, NY
Join the LEC Family-where connection, fun, and flexibility meet great customer service!
Leading Edge Connections, LLC is a full-service contact center built around people and performance. Our teams thrive on collaboration, innovation, and heart; because great results come from great people.
Do you love helping others and keeping things running smoothly behind the screen? Are you quick on your keyboard and passionate about delivering top-tier customer experiences?
Day-to-Day Project Tasks:
  • Support customers via chat, email, and phone through Gorgias, Zendesk, and other CRM tools.
  • Help fans with orders, password resets, website support, and product troubleshooting.
  • Use and maintain macros, tags, and workflows to streamline service.
  • Accurately document interactions and follow up on open issues.
  • Identify trends or recurring issues and share insights with the team.
  • Deliver quick, thoughtful, and empathetic resolutions-ideally on the first contact!
What We're Looking For:
  • Previous CRM experience required (Gorgias or Zendesk a big plus!)
  • Strong typing, multitasking, and communication skills.
  • Positive, team-oriented attitude-and a love for helping people.
If you're ready to join a team that values energy, excellence, and connection-apply today and let's make great customer experiences together!
Qualifications:
  • 1-3 years call center chat/call/ticketing experience required
  • Technical experience strongly preferred, experience in current CRMs
  • Ability to type 30 wpm with 90% accuracy or above consistently
  • Strong messaging communication skills, active listening abilities
  • Ability to work independently and utilize resources to resolve customer issues
  • Great understanding of text and chat acronyms
  • Have excellent grammar, but also know when to use the lingo
  • Committed to meeting client metrics & goals/ability to implement actions for improvement
• Must have a High School Diploma or equivalent
Responsibilities
  • Express genuine empathy and concern for your customers' issues and address as if they were your own
  • Answer, evaluate and prioritize requests from customers having questions or experiencing problems with services or products
  • Ability to identify high-risk customer situations and escalate appropriately without hesitation
  • Able to keep up with multiple tickets at a time
  • Accurately document all required information and chat details in the ticketing system
  • Respond to and resolve open issues in an appropriate timeframe
  • Ability to identify trends related to systems, platforms and/or customers and escalate appropriately to management
  • Ability to multi-task using multiple systems
  • Skillfully change from one task to another without loss of efficiency or composure
  • Be available at your desk, maintaining punctuality and attendance at all scheduled times
  • Remain positive and professional in all customer interactions
  • Flexibility to cross train as requested
Job Type:
-W2 Employment
-Full-time 40 hours
-Onsite in Buffalo, NY
Pay: $18 per hour
Paid training included
Must be able to work 40 hours per week during the paid training & busy season
Experience level:
  • 1-3 years

Apply