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Live Chat Operator Jobs (NOW HIRING)

Grüns

Livestream Operator

Los Angeles, CA · On-site

$35/hr

... Operator is the person who makes every stream run without a hitch. This is a technical and ... Moderate the live chat - keeping it on-brand, engaging, and free of distractions * Support talent ...

LPL Financial

Digital Manager, Service Center

Tempe, AZ · On-site +1

$66K - $111K/yr

Establish documented operating procedures. * Customer Satisfaction : Develop and implement strategies to increase customer satisfaction, first call resolution, and live chat concurrency. * Service ...

LPL Financial

Digital Manager, Service Center

Fort Mill, SC · On-site +1

$66K - $111K/yr

Establish documented operating procedures. * Customer Satisfaction : Develop and implement strategies to increase customer satisfaction, first call resolution, and live chat concurrency. * Service ...

Chevrolet of New Bern

Service Coordinator

New Bern, NC

$18 - $22.75/hr

Family owned and operated * Long term job security * Health and wellness * Flexible Work Schedule ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Commonwealth Motors

BDC Representative

Lawrence, MA

$15.75 - $21/hr

Commonwealth Motors has been a family owned and operated business since 1991. Our employees have ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Commonwealth Motors

BDC Representative

Lawrence, MA · On-site

$15.75 - $21/hr

Commonwealth Motors has been a family owned and operated business since 1991. Our employees have ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Commonwealth Motors

BDC Representative

Lawrence, MA · On-site

$15.75 - $21/hr

Commonwealth Motors has been a family owned and operated business since 1991. Our employees have ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Chevrolet of New Bern

Service Coordinator

New Bern, NC

$18 - $22.75/hr

Family owned and operated * Long term job security * Health and wellness * Flexible Work Schedule ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Commonwealth Motors

BDC Representative

Lawrence, MA

$15.75 - $21/hr

Commonwealth Motors has been a family owned and operated business since 1991. Our employees have ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Chevrolet of New Bern

Service Coordinator

New Bern, NC · On-site

$18 - $22.75/hr

Family owned and operated * Long term job security * Health and wellness * Flexible Work Schedule ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Chevrolet of New Bern

Service Coordinator

New Bern, NC

$18 - $22.75/hr

Family owned and operated * Long term job security * Health and wellness * Flexible Work Schedule ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Chevrolet of New Bern

Service Coordinator

New Bern, NC · On-site

$15.75 - $19.75/hr

Family owned and operated * Long term job security * Health and wellness * Flexible Work Schedule ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

O'Neil GMC

Internet sales coordinator

Warminster, PA · On-site

Family owned and operated * Long term job security * Health and wellness * Flexible Work Schedule ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

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Live Chat Operator information

See salary details

$14

$27

$44

How much do live chat operator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for live chat operator in the United States is $27.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $28.12 per hour, depending on experience, location, and employer.

What is a live chat operator?

Live chat operators are customer service professionals who assist customers in real-time through online chat platforms. They handle inquiries, resolve complaints, provide product or service information, and guide users through processes on a website. Their main goal is to ensure customer satisfaction by delivering prompt, helpful, and friendly support. Live chat operators often work for e-commerce sites, tech companies, and service providers, helping to boost sales and improve the customer experience.

What does a live chat operator do?

As a live chat operator, your job is to assist other people using an online chat system. In this role, you may manage the communication process to understand what people are contacting you about, help isolate and resolve problems, and respond to any inquiry about products or services. Live chat operators often work in a customer service role, but this can vary by company. Depending on the industry, you may also provide medical advice, counseling, research services, or various other types of help. You can do jobs that focus exclusively on live chat from a call center, an office, or from home.

What are the key skills and qualifications needed to thrive as a live chat operator, and why are they important?

To thrive as a Live Chat Operator, you need excellent written communication skills, fast and accurate typing, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask under pressure. These skills are essential for providing timely, effective support and ensuring customer satisfaction in a digital environment.

What are some typical challenges a live chat operator might face during a shift?

Live Chat Operators often handle multiple conversations simultaneously, which can be challenging when balancing speed and accuracy. They may encounter difficult or frustrated customers, requiring patience and strong conflict resolution skills. Additionally, operators must quickly navigate internal resources and collaborate with other team members or departments to resolve complex issues efficiently. Staying updated with product knowledge and company policies is also essential for providing accurate information.

What is the difference between Live Chat Operator vs Customer Service Representative?

AspectLive Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote or call center settingsCall centers, retail stores, or office settings
Industry UsageOnline businesses, e-commerce, tech supportRetail, telecom, banking, and various service sectors
Common TasksResponding to live chat inquiries, troubleshootingHandling calls, emails, in-person support, resolving issues

While both roles involve assisting customers, Live Chat Operators primarily communicate via online chat platforms, focusing on quick, written responses. Customer Service Representatives may handle multiple communication channels, including calls and emails, often in more diverse environments. The roles overlap in customer support skills but differ in communication methods and work settings.

More about Live Chat Operator jobs

What cities are hiring for Live Chat Operator jobs?

Cities with the most Live Chat Operator job openings:

What are the most commonly searched types of Live Chat Operator jobs?

The most popular types of Live Chat Operator jobs are:

What states have the most Live Chat Operator jobs?

States with the most job openings for Live Chat Operator jobs include:

What job categories do people searching Live Chat Operator jobs look for?

The top searched job categories for Live Chat Operator jobs are:

Live Chat Operator jobs near you
Infographic showing various Live Chat Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $57,721 per year, or $27.8 per hour.

Livestream Operator

Grüns

Los Angeles, CA • On-site

$35/hr

Full-time, Part-time

Medical, PTO

Re-posted 20 days ago

Job description

We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process!
About the role
Grüns is building a live commerce studio from the ground up, and the Livestream Operator is the person who makes every stream run without a hitch. This is a technical and production role - you'll own the back end of every broadcast, keep talent supported and on track, and ensure the viewer experience is seamless from start to finish. If you're a self-starter who thrives in a fast-paced production environment and knows how to keep things moving without being told twice, this is your role.
  • Location: On-site, Culver City, CA (in-studio)
  • Schedule: This role starts part-time at ~20 hours/week, with the potential to grow to full-time as the studio scales.
  • Employment type: Hourly W2
  • Pay: $35/hr + commission
In this role, you will:
  • Manage the technical side of each live stream - equipment setup, stream configuration, and real-time troubleshooting
  • Run back-end platform functions during broadcasts, including flash sales, giveaways, and other live commerce features
  • Moderate the live chat - keeping it on-brand, engaging, and free of distractions
  • Support talent throughout every stream - coordinating logistics so hosts can stay focused on performing
  • Make occasional on-camera appearances as needed in a supporting capacity
  • Film short-form content to supplement live streams and contribute to brainstorming and ideation for social content
We're looking for someone who:
  • Has experience in production - whether on a film or TV set, in a studio environment, or in a technical live event capacity
  • Is comfortable operating production equipment and platforms without hand-holding
  • Has worked closely with on-camera talent and knows how to create an environment where they can do their best work
  • Has experience with live streaming platforms (TikTok Live, YouTube Live, OBS, or similar) - or picks up new tools fast
  • Is highly reliable - this is a shift-based role and showing up prepared, on time, and ready to execute is non-negotiable
Approach to the role:
  • You anticipate problems before they happen and fix them before anyone else notices
  • You're calm under pressure - when something goes sideways mid-stream, you handle it without making it a moment
  • You take ownership of your environment. The studio, the stream, the chat - it's all yours to manage
  • You're a team player who genuinely cares about making the hosts successful, even if you're mostly working behind the scenes
  • You're consistent and accountable. Every shift, same standard.
To Apply:
Please enter your info and share a bit about yourself with us below. We ask that you do not use Chat GPT or similar tools to answer these questions, as it is our hope to genuinely get to know you and the way you communicate and think! We do love integrating these tools into our work though, and you'll hear plenty more about that if you join us.
A bit about us...
At Grüns, we believe that foundational nutrition should be simple and convenient for everyone. We're dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you.
Like you, we were disappointed. There's an infinite number of "nutrition" companies, all focused on what's best for them - not what's best for you. Hundreds of products to sell you on, low-quality ingredients, and small nutrient doses. We've seen it all.
So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. Grüns is comprehensive nutrition, made convenient and delicious.
What we care about...
Be the Best: We hold ourselves, our teams, and our partners to an incredibly high standard - and we raise the bar constantly. "We've never done this before" isn't an excuse here. It's an invitation.
Own It: We act like our name is on the door. That means taking complete ownership of outcomes, collaborating deeply, working through roadblocks - not around them - and never waiting for someone else to solve the problem. Great owners are great partners.
Drive Impact, Urgently: We measure impact, not effort. We work smart and hard, move fast, and use every tool at our disposal - including AI - to focus our energy where it matters most.
Compensation & Perks:
For every role, we aim to have highly competitive compensation and opportunity for impact and career growth.
Everyone at Grüns works hard, but we believe in wellness and balance too. We have super strong benefits coverage -- for you and your family, generous PTO, free Grüns, and a few more perks centered around health and well-being that we can't wait to tell you about!

Apply