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Online Live Chat Operator Jobs (NOW HIRING)

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism

Online Sales Concierge

Biloxi, MS ยท On-site

$13.75 - $17.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Knoxville, TN ยท On-site

$14.75 - $19/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Knoxville, TN ยท On-site

$14.75 - $19/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Knoxville, TN ยท On-site

$14.75 - $19/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Biloxi, MS ยท On-site

$13.75 - $17.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Henderson, NV ยท On-site

$14.50 - $18.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Lafayette, LA ยท On-site

$14.75 - $19/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Henderson, NV ยท On-site

$14.50 - $18.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Biloxi, MS ยท On-site

$13.75 - $17.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Lafayette, LA ยท On-site

$14.75 - $19/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Schaumburg, IL ยท On-site

$15.25 - $19.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Lafayette, LA ยท On-site

$14.75 - $19/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Henderson, NV ยท On-site

$14.50 - $18.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Schaumburg, IL ยท On-site

$15.25 - $19.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Schaumburg, IL ยท On-site

$15.25 - $19.75/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

Online Sales Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

Online Sales Concierge D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction

Online Sales Concierge

Tallahassee, FL ยท On-site

$14.75 - $19/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality

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Online Live Chat Operator information

See salary details

$12

$20

$29

How much do online live chat operator jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for online live chat operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Online Live Chat Operator vs Customer Service Representative?

AspectOnline Live Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings, phone and email
Industry UsageCustomer support via live chat on websitesCustomer support via phone, email, or in person
Search & Comparison IntentOnline Live Chat Operator vs Customer Service Representative

Online Live Chat Operators primarily handle customer inquiries through live chat platforms, focusing on quick, written communication. Customer Service Representatives may handle multiple channels, including phone and email, and often work in various settings. While both roles require strong communication skills, Online Live Chat Operators specialize in digital, text-based support, making them ideal for online businesses seeking immediate, written customer assistance.

What are some common challenges faced by Online Live Chat Operators, and how can they be managed?

Online Live Chat Operators often encounter high volumes of simultaneous conversations, which can be challenging to manage efficiently. Staying organized and utilizing chat management tools are key to maintaining accuracy and providing timely responses. Additionally, operators may face difficult or upset customers, so strong communication and conflict resolution skills are essential. Regular training and support from the team can help operators continuously improve their service quality and manage stress effectively.

What are the key skills and qualifications needed to thrive as an Online Live Chat Operator, and why are they important?

To thrive as an Online Live Chat Operator, you need excellent written communication, fast and accurate typing, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with live chat software platforms, CRM systems, and ticketing tools is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude make someone stand out in this position. These skills are crucial for delivering timely, effective support and ensuring a positive customer experience in a digital environment.

What are Online Live Chat Operators?

Online Live Chat Operators are customer service professionals who engage with customers via live chat platforms on websites or apps. Their main role is to answer questions, provide support, and resolve issues in real time, often handling multiple conversations simultaneously. They may also assist with sales inquiries, technical problems, or general information requests, depending on the company's needs. This role requires strong communication skills, fast typing, and the ability to multitask effectively.
More about Online Live Chat Operator jobs
What cities are hiring for Online Live Chat Operator jobs? Cities with the most Online Live Chat Operator job openings:
What are the most commonly searched types of Live Chat Operator jobs? The most popular types of Live Chat Operator jobs are:
What states have the most Online Live Chat Operator jobs? States with the most job openings for Online Live Chat Operator jobs include:
Infographic showing various Online Live Chat Operator job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 5% Part Time, and 41% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

Remote Live Chat Agent

Bileddo Associates

Elgin, IL โ€ข Remote

Full-time

Re-posted 8 hours ago


Job description

We’re looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You’ll address inquiries, resolve issues, and deliver a positive experience with professionalism and efficiency.

Responsibilities:

  • Respond to customer inquiries promptly and professionally.
  • Resolve complaints and escalate complex issues when needed.
  • Manage multiple chats simultaneously while maintaining quality.
  • Update customer interaction records and provide feedback for process improvements.

Requirements:

  • Excellent written communication and multitasking skills.
  • Experience in customer service or a related field.
  • Proficiency in live chat software and CRM tools.

Benefits:
Competitive salary, flexible hours, and growth opportunities.

Join us to make a difference in customer satisfaction!