Atlanta, GA · Remote
$15 - $20/hr
... a live chat or online support role - Excellent written and verbal communication skills - Ability to multitask and handle multiple chat conversations simultaneously - Strong problem-solving and ...
Atlanta, GA · Remote
$15 - $20/hr
... a live chat or online support role - Excellent written and verbal communication skills - Ability to multitask and handle multiple chat conversations simultaneously - Strong problem-solving and ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
... live chat or online support environment - Exceptional written communication skills with the ability to type quickly and accurately - Strong problem-solving and critical thinking skills - Ability to ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
... live chat or online support environment - Exceptional written communication skills with the ability to type quickly and accurately - Strong problem-solving and critical thinking skills - Ability to ...
Pasadena, CA · On-site
$19 - $22/hr
... trusted online connection that helps families stay engaged in their swim journey. As a Live Chat ... Specialist, you are one of the first points of contact for Waterworks Aquatics families through ...
Pasadena, CA · On-site
$19 - $22/hr
... trusted online connection that helps families stay engaged in their swim journey. As a Live Chat ... Specialist, you are one of the first points of contact for Waterworks Aquatics families through ...
Pasadena, CA · On-site
$19 - $22/hr
... trusted online connection that helps families stay engaged in their swim journey. As a Live Chat ... Specialist, you are one of the first points of contact for Waterworks Aquatics families through ...
Pasadena, CA · On-site
$19 - $22/hr
... trusted online connection that helps families stay engaged in their swim journey. As a Live Chat ... Specialist, you are one of the first points of contact for Waterworks Aquatics families through ...
$19 - $22/hr
... trusted online connection that helps families stay engaged in their swim journey. As a Live Chat ... Specialist, you are one of the first points of contact for Waterworks Aquatics families through ...
$19 - $22/hr
... trusted online connection that helps families stay engaged in their swim journey. As a Live Chat ... Specialist, you are one of the first points of contact for Waterworks Aquatics families through ...
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
Quick apply
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
Role Overview As an Online Chat Representative, you'll be the first point of contact for potential ... Remote live chat support: Respond to inbound website chats from your home within 30 seconds * Lead ...
Role Overview As an Online Chat Representative, you'll be the first point of contact for potential ... Remote live chat support: Respond to inbound website chats from your home within 30 seconds * Lead ...
Collaborate with marketing, client relations, and legal teams to continuously improve the online ... Proficiency with live chat platforms, CRM systems, and standard office software. * Superior ...
Quick apply
Collaborate with marketing, client relations, and legal teams to continuously improve the online ... Proficiency with live chat platforms, CRM systems, and standard office software. * Superior ...
Ridgeland, MS · On-site
$13 - $16.75/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Ridgeland, MS · On-site
$13 - $16.75/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Temple, TX · On-site
$14.50 - $18.50/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Temple, TX · On-site
$14.50 - $18.50/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Austin, TX · On-site
$15.25 - $19.75/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Austin, TX · On-site
$15.25 - $19.75/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
$14.25 - $18.50/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
$14.25 - $18.50/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Lafayette, LA · On-site
$14.75 - $19/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Lafayette, LA · On-site
$14.75 - $19/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Knoxville, TN · On-site
$14.75 - $19/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Knoxville, TN · On-site
$14.75 - $19/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Spanish Fort, AL · On-site
$13.50 - $17.50/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Spanish Fort, AL · On-site
$13.50 - $17.50/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Westerville, OH · On-site
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Westerville, OH · On-site
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Atlanta, GA · On-site
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Atlanta, GA · On-site
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Austin, TX · On-site
$15.25 - $19.75/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Austin, TX · On-site
$15.25 - $19.75/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Westerville, OH · On-site
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Westerville, OH · On-site
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
$12.26 - $13.85
3% of jobs
$13.85 - $15.45
4% of jobs
$16.91 is the 25th percentile. Wages below this are outliers.
$15.45 - $17.05
19% of jobs
$17.05 - $18.64
22% of jobs
The median wage is $18.74 / hr.
$18.64 - $20.24
17% of jobs
$21.74 is the 75th percentile. Wages above this are outliers.
$20.24 - $21.83
10% of jobs
$21.83 - $23.43
10% of jobs
$23.43 - $25.02
7% of jobs
$25.02 - $26.62
4% of jobs
$26.62 - $28.21
2% of jobs
$28.21 - $29.81
1% of jobs
$12
$20
$29
| Aspect | Online Live Chat Operator | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or higher; communication skills |
| Work Environment | Remote or office-based, online chat platforms | Call centers, retail, or office settings, phone and email |
| Industry Usage | Customer support via live chat on websites | Customer support via phone, email, or in person |
| Search & Comparison Intent | Online Live Chat Operator vs Customer Service Representative |
Online Live Chat Operators primarily handle customer inquiries through live chat platforms, focusing on quick, written communication. Customer Service Representatives may handle multiple channels, including phone and email, and often work in various settings. While both roles require strong communication skills, Online Live Chat Operators specialize in digital, text-based support, making them ideal for online businesses seeking immediate, written customer assistance.
About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
