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Executive Live Chat Operator Jobs (NOW HIRING)

Global Lending Services

Live Chat Coordinator

Greenville, SC · On-site

$17 - $22/hr

This position is full-time * Must be flexible to work within departmental operating days and times which include Monday through Friday, 8:00am-6:00pm * Regular, predictable attendance is required ...

Global Lending Services

Live Chat Coordinator

Greenville, SC · On-site

$17 - $22/hr

This position is full-time * Must be flexible to work within departmental operating days and times which include Monday through Friday, 8:00am-6:00pm * Regular, predictable attendance is required ...

Route 4 Auto Group

Sales Executive

Paramus, NJ · On-site

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Route 4 Auto Group

Sales Executive

Paramus, NJ

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Route 4 Auto Group

Sales Executive

Paramus, NJ · On-site

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Route 4 Auto Group

Sales Executive

Paramus, NJ · On-site

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

HappyFox

We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive ... Selling HappyFox value proposition to inbound prospects Engaging with C-level executives, IT ...

HappyFox

We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive ... Selling HappyFox value proposition to inbound prospects Engaging with C-level executives, IT ...

First Due

Sales Development Representative (EAST)

$60K/yr

... Executive an opportunity worth winning. We are looking for someone with proven cold-calling chops ... Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and ...

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How much do executive live chat operator jobs pay per year?

As of Jul 13, 2026, the average yearly pay for executive live chat operator in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.
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Executive Live Chat Operator jobs near you

Executive Client Experience Specialist - Live Chat

Midlige Richter

Basking Ridge, NJ

$18.25 - $23/hr

Full-time

Re-posted 8 days ago

Job description

About Us:

At Midlige Richter, we pride ourselves on delivering exceptional legal services with the utmost professionalism, discretion, and client-focused care. We are seeking an Executive Client Experience Specialist to serve as a premier point of contact for our clients, ensuring that every online interaction reflects the firm’s commitment to excellence.

Position Overview:

The Executive Client Experience Specialist manages the firm’s live chat communications, providing an elevated client experience from initial inquiry through engagement. This role requires sophistication, impeccable communication skills, and the ability to represent the firm’s brand with professionalism and discretion. The ideal candidate combines a client-first mindset with operational excellence, ensuring that every interaction strengthens trust and enhances our reputation.

Key Responsibilities:

  • Serve as the first point of contact for clients and prospects via the firm’s live chat platform, responding promptly, accurately, and professionally.
  • Provide clear, concise information about the firm’s services, practice areas, and processes while upholding the highest standards of confidentiality.
  • Escalate inquiries thoughtfully to attorneys or department leaders when specialized expertise is required.
  • Maintain detailed records of interactions in the firm’s CRM system to ensure seamless follow-up and client engagement.
  • Collaborate with marketing, client relations, and legal teams to continuously improve the online client experience.
  • Monitor engagement trends, identify opportunities to enhance service delivery, and provide actionable feedback.
  • Uphold the firm’s professional standards, legal ethics, and client confidentiality at all times.

Qualifications:

  • Proven experience in high-level client support, customer experience, or administrative roles .
  • Exceptional written and verbal communication skills with a polished, professional demeanor.
  • Strong multitasking capabilities and comfort managing concurrent online interactions.
  • Proficiency with live chat platforms, CRM systems, and standard office software.
  • Superior organizational skills, attention to detail, and a commitment to confidentiality.
  • Ability to act independently while collaborating effectively with a multidisciplinary team.

Preferred Skills:

  • Familiarity with legal terminology and law firm operations.
  • Experience managing high-value clients in professional services or corporate environments.
  • Ability to anticipate client needs and proactively provide solutions or guidance.

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for professional development and advancement
  • A collaborative, supportive work culture
  • The opportunity to shape and elevate the client experience for a prestigious law firm