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Executive Live Chat Operator Jobs (NOW HIRING)

Chat operators are different from email representatives because emails are not 'live.' Instead, emails take time. What you will do In addition, he/she must be a willing team player, comfortable with ...

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

Family Owned & Operated Responsibilities * Interact with customers everyday by following up over ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...

We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive ... Selling HappyFox value proposition to inbound prospects Engaging with C-level executives, IT ...

We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive ... Selling HappyFox value proposition to inbound prospects Engaging with C-level executives, IT ...

... Account Executive an opportunity worth winning. This is a senior SDR seat. We are looking for ... Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and ...

... Operator is the person who makes every stream run without a hitch. This is a technical and ... Moderate the live chat - keeping it on-brand, engaging, and free of distractions * Support talent ...

$14.50 - $18.50/hr

... operator clients the competitive edge. * Handle end users' queries in live chat and ensure prompt response. * Inform end-users in the live chat about any service irregularity. * Resolve any 'end ...

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Executive Live Chat Operator information

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How much do executive live chat operator jobs pay per year?

As of Jun 9, 2026, the average yearly pay for executive live chat operator in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Executive Live Chat Operator jobs? Cities with the most Executive Live Chat Operator job openings:
What are the most commonly searched types of Live Chat Operator jobs? The most popular types of Live Chat Operator jobs are:
What states have the most Executive Live Chat Operator jobs? States with the most job openings for Executive Live Chat Operator jobs include:

Executive Client Experience Specialist - Live Chat

Midlige Richter

Basking Ridge, NJ

$18.25 - $23/hr

Full-time

Posted 3 days ago


Job description

About Us:

At Midlige Richter, we pride ourselves on delivering exceptional legal services with the utmost professionalism, discretion, and client-focused care. We are seeking an Executive Client Experience Specialist to serve as a premier point of contact for our clients, ensuring that every online interaction reflects the firm’s commitment to excellence.

Position Overview:

The Executive Client Experience Specialist manages the firm’s live chat communications, providing an elevated client experience from initial inquiry through engagement. This role requires sophistication, impeccable communication skills, and the ability to represent the firm’s brand with professionalism and discretion. The ideal candidate combines a client-first mindset with operational excellence, ensuring that every interaction strengthens trust and enhances our reputation.

Key Responsibilities:

  • Serve as the first point of contact for clients and prospects via the firm’s live chat platform, responding promptly, accurately, and professionally.
  • Provide clear, concise information about the firm’s services, practice areas, and processes while upholding the highest standards of confidentiality.
  • Escalate inquiries thoughtfully to attorneys or department leaders when specialized expertise is required.
  • Maintain detailed records of interactions in the firm’s CRM system to ensure seamless follow-up and client engagement.
  • Collaborate with marketing, client relations, and legal teams to continuously improve the online client experience.
  • Monitor engagement trends, identify opportunities to enhance service delivery, and provide actionable feedback.
  • Uphold the firm’s professional standards, legal ethics, and client confidentiality at all times.

Qualifications:

  • Proven experience in high-level client support, customer experience, or administrative roles .
  • Exceptional written and verbal communication skills with a polished, professional demeanor.
  • Strong multitasking capabilities and comfort managing concurrent online interactions.
  • Proficiency with live chat platforms, CRM systems, and standard office software.
  • Superior organizational skills, attention to detail, and a commitment to confidentiality.
  • Ability to act independently while collaborating effectively with a multidisciplinary team.

Preferred Skills:

  • Familiarity with legal terminology and law firm operations.
  • Experience managing high-value clients in professional services or corporate environments.
  • Ability to anticipate client needs and proactively provide solutions or guidance.

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for professional development and advancement
  • A collaborative, supportive work culture
  • The opportunity to shape and elevate the client experience for a prestigious law firm