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Live Chat Operator Jobs in Ohio (NOW HIRING)

Parts Express International

Stock Picker Operator

Springboro, OH · On-site

$15 - $16.75/hr

... live chat. • There will be a constant need to read, prepare, analyze, and present data and ... • Frequently operating motor vehicles or heavy equipment. • May be subjected to hazards ...

Cargill

Scale Operator - Contract

Cincinnati, OH · On-site

$18/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ...

Cargill

Scale Operator - Seasonal

Cincinnati, OH · On-site

$18/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ...

Cargill

Scale Operator - Seasonal

Cincinnati, OH · On-site

$18/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ...

Cargill

Terminal Operator

Sidney, OH · On-site

$27.55/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Packaging Operator

Sidney, OH · On-site

$27/hr

... live well. This position is in our Food Enterprise where we are committed to serving food ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Process Operator

Sidney, OH

$24.95 - $25.95/hr

... live well. This position is in our Food Enterprise where we are committed to serving food ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Scale Operator - Seasonal

Cincinnati, OH · On-site

$18/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ...

Cargill

Scale Operator - Seasonal

Cincinnati, OH

$18/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ...

Cargill

Terminal Operator

Sidney, OH

$27.55/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Terminal Operator

Sidney, OH · On-site

$27.55/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

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Showing results 1-20

All JobsLive Chat Operator JobsLive Chat Operator Jobs in Ohio

Live Chat Operator information

See Ohio salary details

$13

$26

$42

How much do live chat operator jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for live chat operator in Ohio is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $26.73 per hour, depending on experience, location, and employer.

What is the difference between Live Chat Operator vs Customer Service Representative?

AspectLive Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote or call center settingsCall centers, retail stores, or office settings
Industry UsageOnline businesses, e-commerce, tech supportRetail, telecom, banking, and various service sectors
Common TasksResponding to live chat inquiries, troubleshootingHandling calls, emails, in-person support, resolving issues

While both roles involve assisting customers, Live Chat Operators primarily communicate via online chat platforms, focusing on quick, written responses. Customer Service Representatives may handle multiple communication channels, including calls and emails, often in more diverse environments. The roles overlap in customer support skills but differ in communication methods and work settings.

What Does a Live Chat Operator Do?

As a live chat operator, your job is to assist other people using an online chat system. In this role, you may manage the communication process to understand what people are contacting you about, help isolate and resolve problems, and respond to any inquiry about products or services. Live chat operators often work in a customer service role, but this can vary by company. Depending on the industry, you may also provide medical advice, counseling, research services, or various other types of help. You can do jobs that focus exclusively on live chat from a call center, an office, or from home.

What are some typical challenges a Live Chat Operator might face during a shift?

Live Chat Operators often handle multiple conversations simultaneously, which can be challenging when balancing speed and accuracy. They may encounter difficult or frustrated customers, requiring patience and strong conflict resolution skills. Additionally, operators must quickly navigate internal resources and collaborate with other team members or departments to resolve complex issues efficiently. Staying updated with product knowledge and company policies is also essential for providing accurate information.

What are the key skills and qualifications needed to thrive as a Live Chat Operator, and why are they important?

To thrive as a Live Chat Operator, you need excellent written communication skills, fast and accurate typing, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask under pressure. These skills are essential for providing timely, effective support and ensuring customer satisfaction in a digital environment.

What are live chat operators?

Live chat operators are customer service professionals who assist customers in real-time through online chat platforms. They handle inquiries, resolve complaints, provide product or service information, and guide users through processes on a website. Their main goal is to ensure customer satisfaction by delivering prompt, helpful, and friendly support. Live chat operators often work for e-commerce sites, tech companies, and service providers, helping to boost sales and improve the customer experience.
More about Live Chat Operator jobs
What are the most commonly searched types of Live Chat Operator jobs in Ohio? The most popular types of Live Chat Operator jobs in Ohio are:
What are popular job titles related to Live Chat Operator jobs in Ohio? For Live Chat Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Live Chat Operator jobs in Ohio look for? The top searched job categories for Live Chat Operator jobs in Ohio are:
What cities in Ohio are hiring for Live Chat Operator jobs? Cities in Ohio with the most Live Chat Operator job openings:
Live Chat Operator jobs near you
Infographic showing various Live Chat Operator job openings in Ohio as of July 2026, with employment types broken down into 58% Full Time, 8% Part Time, and 34% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $54,875 per year, or $26.4 per hour.

Automotive Business Development Coordinator

Byers Toyota

Delaware, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Business Development Coordinator

At Byers Toyota, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

Benefits

  • Medical, Dental & Vision
  • Flexible Spending Accounts
  • Short & Long Term Disability 
  • Life Insurance 
  • 401K Plan + Company Match 
  • Vacation Pay
  • Paid Holidays
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments

  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

  • Provide customers with initial product information & direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  • Utilize CRM tracking system daily

Qualifications

  • At least one previous role based in strong customer service experience

  • Team player attitude

  • Prompt and courteous

  • Enthusiastic personality

  • Must have strong computer skills

  • Willing to submit to a pre-employment background check & drug screen

Apply