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Live Chat Operator Jobs in Texas (NOW HIRING)

AXNT co

Live Selling Streamer

Houston, TX · On-site

$25 - $50/hr

Monitor chat interactions during live streams to ensure a positive environment. * When not streaming, operating the moderator role, or packing, data entry. * The ability to lift 30-50 lbs of ...

HOMEVESTORS OF AMERICA INC

Support Tech

Dallas, TX · On-site

$36K - $45K/yr

Basic understanding of software applications (preferred SalesForce and Office 365), operating ... Familiarity with customer support software, ticketing systems, and live chat tools. (preferred ...

HOMEVESTORS OF AMERICA INC

Support Tech

Dallas, TX · On-site

$36K - $45K/yr

Basic understanding of software applications (preferred SalesForce and Office 365), operating ... Familiarity with customer support software, ticketing systems, and live chat tools. (preferred ...

Wondercide

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.50/hr

... live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify, Amazon Seller ... Standard Operating Procedure updates, dev testing support, and data-related optimizations.

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All JobsLive Chat Operator JobsLive Chat Operator Jobs in Texas

Live Chat Operator information

See Texas salary details

$13

$25

$41

How much do live chat operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for live chat operator in Texas is $25.85, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $26.20 per hour, depending on experience, location, and employer.

What is a live chat operator?

Live chat operators are customer service professionals who assist customers in real-time through online chat platforms. They handle inquiries, resolve complaints, provide product or service information, and guide users through processes on a website. Their main goal is to ensure customer satisfaction by delivering prompt, helpful, and friendly support. Live chat operators often work for e-commerce sites, tech companies, and service providers, helping to boost sales and improve the customer experience.

What does a live chat operator do?

As a live chat operator, your job is to assist other people using an online chat system. In this role, you may manage the communication process to understand what people are contacting you about, help isolate and resolve problems, and respond to any inquiry about products or services. Live chat operators often work in a customer service role, but this can vary by company. Depending on the industry, you may also provide medical advice, counseling, research services, or various other types of help. You can do jobs that focus exclusively on live chat from a call center, an office, or from home.

What are the key skills and qualifications needed to thrive as a live chat operator, and why are they important?

To thrive as a Live Chat Operator, you need excellent written communication skills, fast and accurate typing, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask under pressure. These skills are essential for providing timely, effective support and ensuring customer satisfaction in a digital environment.

What are some typical challenges a live chat operator might face during a shift?

Live Chat Operators often handle multiple conversations simultaneously, which can be challenging when balancing speed and accuracy. They may encounter difficult or frustrated customers, requiring patience and strong conflict resolution skills. Additionally, operators must quickly navigate internal resources and collaborate with other team members or departments to resolve complex issues efficiently. Staying updated with product knowledge and company policies is also essential for providing accurate information.

What is the difference between Live Chat Operator vs Customer Service Representative?

AspectLive Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote or call center settingsCall centers, retail stores, or office settings
Industry UsageOnline businesses, e-commerce, tech supportRetail, telecom, banking, and various service sectors
Common TasksResponding to live chat inquiries, troubleshootingHandling calls, emails, in-person support, resolving issues

While both roles involve assisting customers, Live Chat Operators primarily communicate via online chat platforms, focusing on quick, written responses. Customer Service Representatives may handle multiple communication channels, including calls and emails, often in more diverse environments. The roles overlap in customer support skills but differ in communication methods and work settings.

More about Live Chat Operator jobs

What are the most commonly searched types of Live Chat Operator jobs in Texas?

The most popular types of Live Chat Operator jobs in Texas are:

What are popular job titles related to Live Chat Operator jobs in Texas?

For Live Chat Operator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Live Chat Operator jobs in Texas look for?

The top searched job categories for Live Chat Operator jobs in Texas are:

What cities in Texas are hiring for Live Chat Operator jobs?

Cities in Texas with the most Live Chat Operator job openings:

Live Chat Operator jobs near you
Infographic showing various Live Chat Operator job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $53,776 per year, or $25.9 per hour.

Phone Operator / BDC Appointment Setter

Friendly Chevrolet (TX)

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Do you want to work at one of the busiest dealerships in the region for an employer that treats you like family? We have immediate openings for Professional Phone Operators who can cross train on Service Appointment Setting and BDC.
This is more than appointment setting. You are the voice of one of the largest dealerships in the region, and usually the first person a customer ever talks to here. We are hiring people who want to own that.
Responsibilities
  • Answer inbound calls and route them, staying on until a live person picks up
  • Handle live transfers and leave clear, accurate notes for the department taking the customer
  • Set and confirm service appointments
  • Respond quickly to internet, phone and live chat inquiries
  • Utilize CRM tracking system daily

Requirements
  • Dependable with a great attitude
  • Excellent phone skills and a courteous demeanor
  • Computer proficient
  • Able to handle a large volume of incoming and outgoing calls
  • Able to work Saturdays
  • Clean background and valid driver's license
  • Call center experience a plus
  • Bilingual Spanish a plus

Benefits
  • Hourly Plus Commission
  • Paid Training
  • Health, Dental, Vision and Life Insurance
  • Paid Time Off
  • 401(K)
  • Referral Program and Employee Discount
  • Advancement Opportunities
  • Family owned and operated for over 65 years
  • Drug Free Work Environment, Equal Opportunity Employer

This is a true CAREER OPPORTUNITY. Come grow with us.
Friendly Chevrolet
2754 N. Stemmons Freeway
Dallas, TX 75207

Apply