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Live Chat Operator Jobs in Texas (NOW HIRING)

First National Bank Texas

Virtual Banker

Brownsville, TX · On-site +1

$16.50 - $20.25/hr

... calls, live chat, secure messages, and email with professionalism and urgency * Must display ... Must be available to work all weekdays and holidays, within Bank operating hours * Perform other ...

First National Bank Texas

Virtual Banker

Brownsville, TX

$16.50 - $20.25/hr

... live chat, secure messages, and email with professionalism and urgency Must display ability to ... operating policies and procedures Knowledgeable of all FCBI systems and procedures and must adhere ...

Cargill

Utility Operator

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... Rotating Compensation: $ 21.00/Hr New, easy-to-apply options are available for this role: chat with ...

Wondercide

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

... live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify, Amazon Seller ... Standard Operating Procedure updates, dev testing support, and data-related optimizations.

Wondercide LLC

Customer Service Associate

Round Rock, TX

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

... live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify, Amazon Seller ... Standard Operating Procedure updates, dev testing support, and data-related optimizations.

Wondercide LLC

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

... live chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify, Amazon Seller ... Standard Operating Procedure updates, dev testing support, and data-related optimizations.

MCI Careers

Dallas Financial Services Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... live chat * Listen to customers, understand their needs, and resolve customer issues * Escalate ... Basic understanding of Windows operating system * Highly reliable with the ability to maintain ...

MCI Careers

Dallas Financial Services Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... live chat * Listen to customers, understand their needs, and resolve customer issues * Escalate ... Basic understanding of Windows operating system * Highly reliable with the ability to maintain ...

MCI Careers

Dallas Financial Services Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... live chat * Listen to customers, understand their needs, and resolve customer issues * Escalate ... Basic understanding of Windows operating system * Highly reliable with the ability to maintain ...

Shop LC

IT Systems & Network Administrator

Austin, TX · On-site

$45K - $48K/yr

... live chat, email, social media, and web form submissions. * Analytical and problem-solving ... Windows operating systems platform, Windows server and client operating systems. * Sophos anti ...

Cargill

Utility Operator

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... Rotating Compensation: $ 21.00/Hr New, easy-to-apply options are available for this role: chat with ...

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Showing results 21-40

All JobsLive Chat Operator JobsLive Chat Operator Jobs in Texas

Live Chat Operator information

See Texas salary details

$13

$25

$41

How much do live chat operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for live chat operator in Texas is $25.85, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $26.20 per hour, depending on experience, location, and employer.

What is a live chat operator?

Live chat operators are customer service professionals who assist customers in real-time through online chat platforms. They handle inquiries, resolve complaints, provide product or service information, and guide users through processes on a website. Their main goal is to ensure customer satisfaction by delivering prompt, helpful, and friendly support. Live chat operators often work for e-commerce sites, tech companies, and service providers, helping to boost sales and improve the customer experience.

What does a live chat operator do?

As a live chat operator, your job is to assist other people using an online chat system. In this role, you may manage the communication process to understand what people are contacting you about, help isolate and resolve problems, and respond to any inquiry about products or services. Live chat operators often work in a customer service role, but this can vary by company. Depending on the industry, you may also provide medical advice, counseling, research services, or various other types of help. You can do jobs that focus exclusively on live chat from a call center, an office, or from home.

What are the key skills and qualifications needed to thrive as a live chat operator, and why are they important?

To thrive as a Live Chat Operator, you need excellent written communication skills, fast and accurate typing, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask under pressure. These skills are essential for providing timely, effective support and ensuring customer satisfaction in a digital environment.

What are some typical challenges a live chat operator might face during a shift?

Live Chat Operators often handle multiple conversations simultaneously, which can be challenging when balancing speed and accuracy. They may encounter difficult or frustrated customers, requiring patience and strong conflict resolution skills. Additionally, operators must quickly navigate internal resources and collaborate with other team members or departments to resolve complex issues efficiently. Staying updated with product knowledge and company policies is also essential for providing accurate information.

What is the difference between Live Chat Operator vs Customer Service Representative?

AspectLive Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote or call center settingsCall centers, retail stores, or office settings
Industry UsageOnline businesses, e-commerce, tech supportRetail, telecom, banking, and various service sectors
Common TasksResponding to live chat inquiries, troubleshootingHandling calls, emails, in-person support, resolving issues

While both roles involve assisting customers, Live Chat Operators primarily communicate via online chat platforms, focusing on quick, written responses. Customer Service Representatives may handle multiple communication channels, including calls and emails, often in more diverse environments. The roles overlap in customer support skills but differ in communication methods and work settings.

More about Live Chat Operator jobs

What are the most commonly searched types of Live Chat Operator jobs in Texas?

The most popular types of Live Chat Operator jobs in Texas are:

What are popular job titles related to Live Chat Operator jobs in Texas?

For Live Chat Operator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Live Chat Operator jobs in Texas look for?

The top searched job categories for Live Chat Operator jobs in Texas are:

What cities in Texas are hiring for Live Chat Operator jobs?

Cities in Texas with the most Live Chat Operator job openings:

Live Chat Operator jobs near you
Infographic showing various Live Chat Operator job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $53,776 per year, or $25.9 per hour.

Bilingual Virtual Banker

First National Bank Texas

Brownsville, TX • On-site, Remote

$13.25 - $16.75/hr

Full-time

Posted 19 days ago

Job description

* Provide daily support by assisting customers via diverse contact channels to include: inbound/outbound calls, live chat, secure messages, and email with professionalism and urgency
* Must display ability to toggle between multiple applications while assisting customers in the various channels
* Handle customer service issues via direct interface with the customer in order to expedite solutions. Solicit higher level approval for all situations exceeding experience/training, department scope or assigned level of authority.
* Ensure accuracy and provide correct information to customers to resolve issues and exceed customer expectations at first point of contact
* Cross-sell bank services and products
* Responsible for researching and preparing the proper response to customer complaints and inquiries by interacting with team members, employees and managers in the branches/ lending and support departments as needed to complete assigned task
* Operate with an emphasis on building lasting relationships and creating positive experiences to drive results and engagement levels
* Responsible for resolving operational and/or technical issues in accordance with established operating policies and procedures
* Knowledgeable of all FCBI systems and procedures and must adhere to policies and procedures
* Establish and maintain solid working relationships with all levels, departments, and locations within FCBI
* Consistently meets critical deadlines and other performance targets or requirements
* Must be available to work all weekdays and holidays, within Bank operating hours
* Perform other tasks requested by supervisors as they relate to the bank and its functions
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
FNBT is an equal opportunity employer.
* At least 18 years of age
* High School Diploma or equivalent required
* 6-12 months of banking or call center experience (preferably in a customer service capacity)
* Proven professional writing ability
* Ability to type 30-45 wpm
* Working knowledge of Microsoft Office including Excel and Word
* Excellent oral, written, phone etiquette and interpersonal communication skills
* Superior customer service (internal and external) with a compassionate customer service mindset
* Flexible, open-minded and solution-oriented with the ability to adapt to a fast-paced and changing environment
* Demonstrate good judgment, analytical and problem solving skills when making decisions
* Detail oriented and ability to multi-task and manage multiple projects and difficult situations or individuals, all simultaneously while consistently meeting deadlines
* Regular and punctual attendance is a must
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
* Must be authorized to work in the United States
Must be bilingual in English/Spanish

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