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Live Chat Operator Jobs in Tennessee (NOW HIRING)

StaffSource, LLC

Be Seen First

Customer Call Center Representative

Knoxville, TN · On-site

$20/hr

... live chat, email, and SMS. You'll help customers track orders, work through issues, and feel the ... Founded in 2003, StaffSource now has a 20+ year company history with business units operating ...

StaffSource, LLC

Be Seen First

Hospitality Guest Services

Knoxville, TN · On-site

$20/hr

... live chat, email, and SMS. You'll help customers track orders, solve issues, and deliver the same ... Founded in 2003, StaffSource now has a 20+ year company history with business units operating ...

Cargill

Terminal Operator

Chattanooga, TN · On-site

$25.05/hr

... live well. This position is in our Food Enterprise where we are committed to serving food ... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ...

Cargill

Terminal Operator

Chattanooga, TN · On-site

$25.05/hr

... live well. This position is in our Food Enterprise where we are committed to serving food ... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ...

3M

Production Operator

Clinton, TN · On-site

$21.41/hr

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

3M

Production Operator

Clinton, TN · On-site

$22.05/hr

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

3M

Production Operator

Clinton, TN · On-site

$22.05/hr

Supporting Your Well-being 3M offers many programs to help you live your best life - both ... Chat with Max For assistance with searching through our current job openings or for more ...

Cargill

Terminal Operator

Chattanooga, TN · On-site

$25.05/hr

... live well. This position is in our Food Enterprise where we are committed to serving food ... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ...

Cargill

Terminal Operator

Chattanooga, TN · On-site

$25.05/hr

... live well. This position is in our Food Enterprise where we are committed to serving food ... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ...

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All JobsLive Chat Operator JobsLive Chat Operator Jobs in Tennessee

Live Chat Operator information

See Tennessee salary details

$12

$25

$40

How much do live chat operator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for live chat operator in Tennessee is $25.19, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $25.53 per hour, depending on experience, location, and employer.

What is a live chat operator?

Live chat operators are customer service professionals who assist customers in real-time through online chat platforms. They handle inquiries, resolve complaints, provide product or service information, and guide users through processes on a website. Their main goal is to ensure customer satisfaction by delivering prompt, helpful, and friendly support. Live chat operators often work for e-commerce sites, tech companies, and service providers, helping to boost sales and improve the customer experience.

What does a live chat operator do?

As a live chat operator, your job is to assist other people using an online chat system. In this role, you may manage the communication process to understand what people are contacting you about, help isolate and resolve problems, and respond to any inquiry about products or services. Live chat operators often work in a customer service role, but this can vary by company. Depending on the industry, you may also provide medical advice, counseling, research services, or various other types of help. You can do jobs that focus exclusively on live chat from a call center, an office, or from home.

What are the key skills and qualifications needed to thrive as a live chat operator, and why are they important?

To thrive as a Live Chat Operator, you need excellent written communication skills, fast and accurate typing, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask under pressure. These skills are essential for providing timely, effective support and ensuring customer satisfaction in a digital environment.

What are some typical challenges a live chat operator might face during a shift?

Live Chat Operators often handle multiple conversations simultaneously, which can be challenging when balancing speed and accuracy. They may encounter difficult or frustrated customers, requiring patience and strong conflict resolution skills. Additionally, operators must quickly navigate internal resources and collaborate with other team members or departments to resolve complex issues efficiently. Staying updated with product knowledge and company policies is also essential for providing accurate information.

What is the difference between Live Chat Operator vs Customer Service Representative?

AspectLive Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentOnline, remote or call center settingsCall centers, retail stores, or office settings
Industry UsageOnline businesses, e-commerce, tech supportRetail, telecom, banking, and various service sectors
Common TasksResponding to live chat inquiries, troubleshootingHandling calls, emails, in-person support, resolving issues

While both roles involve assisting customers, Live Chat Operators primarily communicate via online chat platforms, focusing on quick, written responses. Customer Service Representatives may handle multiple communication channels, including calls and emails, often in more diverse environments. The roles overlap in customer support skills but differ in communication methods and work settings.

More about Live Chat Operator jobs

What are the most commonly searched types of Live Chat Operator jobs in Tennessee?

The most popular types of Live Chat Operator jobs in Tennessee are:

What are popular job titles related to Live Chat Operator jobs in Tennessee?

For Live Chat Operator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Live Chat Operator jobs in Tennessee look for?

The top searched job categories for Live Chat Operator jobs in Tennessee are:

Live Chat Operator jobs near you
Infographic showing various Live Chat Operator job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $52,388 per year, or $25.2 per hour.

Customer Call Center Representative

Knoxville, TN • On-site

StaffSource, LLC
See more jobs at StaffSource, LLCexternal

$20/hr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Customer Call Center Representative – Seasonal
Pay: $20.00/hr | Full-Time | October 2026 – Early January 2027

Paid training. Full-time hours through the busiest, most rewarding season of the year — and you're still home for Thanksgiving, Christmas Eve, and Christmas Day.

Enjoy talking to people and solving problems? This is your season.

We're hiring Customer Call Center Representatives to support guests across our family of brands — over the phone, live chat, email, and SMS. You'll help customers track orders, work through issues, and feel the same warmth they'd get walking into one of our stores.

This is a full-time role only — part-time schedules aren't available. Daily hours and shifts will shift based on call volume throughout the season, but a full-time commitment is required.

What you'll do:

  • Provide friendly, first-contact-resolution service across phone, chat, email, and SMS
  • Assist with orders, shipments, returns, and billing questions
  • Navigate multiple systems while keeping every conversation warm and human
  • Learn our brands inside and out so you can problem-solve with confidence

What you'll get:

  • $20.00 per hour
  • Full-time hours, October through early January
  • Thanksgiving, Christmas Eve, and Christmas Day OFF
  • Generous associate discount across our brands
  • Paid training and ongoing coaching
  • A fun, close-knit team that celebrates wins together

What we're looking for:

  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Comfortable multitasking across multiple systems
  • Full-time availability, including evenings and weekends
  • Customer service, retail, hospitality, or contact center experience a plus

This is an on-site position — remote work is not available.

If you enjoy connecting with people, love solving problems, and want to spend the holidays with a team that believes in making a difference — apply today.

Company Description

StaffSource is committed to creating long-term partnerships where we can truly affect both clients’ and candidates’ lives for the better. Our success is rooted in matching talented professionals with environments that suit their goals, personalities, lifestyles, and skills. A perfect placement allows candidates to thrive in their new role and hiring managers to fill their openings with top talent that aligns with both the needs of their team and the company’s culture.

Founded in 2003, StaffSource now has a 20+ year company history with business units operating within Information Technology, Accounting and Finance, Sales, Executive Search and more. Still headquartered in Knoxville, TN and lead by our founder John Sharpe, we are now serving clients and candidates all across the United States. We conduct national, regional, and localized talent searches based on the specific needs of each client and the unique goals of top talent everywhere.