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Remote Live Chat Operator Jobs in Tennessee (NOW HIRING)

JustMarkets

$15.50 - $20.75/hr

... live chat, messengers, ticketing system, and phone * Effectively analyze customer data to provide ... A dedicated and quiet home workspace suitable for remote work We Offer * 8 paid sick leave shifts ...

Liveops

Remote Customer Service Representative

Smyrna, TN · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

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Remote Live Chat Operator information

See Tennessee salary details

$6

$23

$54

How much do remote live chat operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote live chat operator in Tennessee is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.80 and $27.42 per hour, depending on experience, location, and employer.

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are the most commonly searched types of Live Chat Operator jobs in Tennessee?

The most popular types of Live Chat Operator jobs in Tennessee are:

What are popular job titles related to Remote Live Chat Operator jobs in Tennessee?

For Remote Live Chat Operator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Operator jobs in Tennessee look for?

The top searched job categories for Remote Live Chat Operator jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Live Chat Operator jobs?

Cities in Tennessee with the most Remote Live Chat Operator job openings:

Remote Live Chat Operator jobs near you
Infographic showing various Remote Live Chat Operator job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,740 per year, or $23.9 per hour.

Customer Support Specialist - Malay Speaker

JustMarkets

On-site, Remote

$15.50 - $20.75/hr

Full-time

Medical, PTO

Posted 14 days ago

Job description

Responsibilities
  • Efficiently respond to and communicate with clients to understand and meet their needs through various communication channels: live chat, messengers, ticketing system, and phone
  • Effectively analyze customer data to provide appropriate recommendations and resolve issues
  • Resolve product or service concerns by clarifying the customer's problem, identifying the cause, selecting and explaining the best solution, expediting corrections or adjustments, and following up to ensure resolution
  • Demonstrate excellent customer service by fostering positive long-term relationships and encouraging repeat business
  • Build rapport with clients and effectively manage conflicts or misunderstandings
  • Contribute to team efforts by achieving related results as needed
  • Commit to meeting quality standards when handling customer inquiries
Requirements
  • Excellent communication skills, both verbal and written
  • Proficiency speaking and writing in Bahasa Melayu
  • Strong interpersonal and communication skills
  • High level of professionalism and customer service orientation
  • Attention to detail, with excellent organizational and time management skills
  • Ability to work well in a team and collaborate with other departments
  • Own a laptop, stable and reliable internet connection
  • A dedicated and quiet home workspace suitable for remote work
We Offer
  • 8 paid sick leave shifts per year
  • 12 paid vacation leave shifts per year
  • Medical insurance budget
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)

Apply