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Remote Live Chat Operator Jobs in Tennessee (NOW HIRING)

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Remote Live Chat Operator information

See Tennessee salary details

$6

$23

$54

How much do remote live chat operator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote live chat operator in Tennessee is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.80 and $27.42 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Live Chat Operator?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive in the Remote Live Chat Operator position, and why are they important?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What is a Remote Live Chat Operator job?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What are the most commonly searched types of Live Chat Operator jobs in Tennessee? The most popular types of Live Chat Operator jobs in Tennessee are:
What are popular job titles related to Remote Live Chat Operator jobs in Tennessee? For Remote Live Chat Operator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Operator jobs in Tennessee look for? The top searched job categories for Remote Live Chat Operator jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Live Chat Operator jobs? Cities in Tennessee with the most Remote Live Chat Operator job openings:
Infographic showing various Remote Live Chat Operator job openings in Tennessee as of July 2026, with employment types broken down into 80% Full Time, 7% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,740 per year, or $23.9 per hour.

Verification & Screening Representative

CFS

Goodlettsville, TN • Remote

$18 - $20/hr

Full-time

Posted 18 days ago


Job description

Verification & Screening Representative
Onsite in Goodlettsville | Fully Remote eligible after temporary to hire conversion (approx. 4-6mos)
Open to candidates residing in Nashville, TN and Surrounding areas only
Daily Hours: Monday - Friday 8:00-5:00
$18.00 - $20.00 hourly pay range


Join a growing team with a fast-paced, collaborative environment! We're currently hiring a Verification & Screening Representative to support high-volume phone and client service operations.
No formal interview required - just a quick virtual meeting with the CFS Recruiter! Start date will is pending clear security checks.


Tasks & Responsibilities - Verification & Screening Representative:

  • Review, process, and verify employment and deposit information with accuracy, confidentiality, and timely communication.
  • Conduct inbound and outbound calls, as well as email and live chat support, to handle verification requests and employer inquiries.
  • Send, track, and manage verification forms and third‑party requests efficiently while maintaining organized documentation.
  • Manage high volumes of email correspondence and multitask effectively in a fast‑paced environment while adhering to company policies and procedures.

Qualifications - Verification & Screening Representative:

  • Excellent written and verbal communication skills with a customer-first mindset
  • Confident handling high volumes of inbound and outbound calls
  • Highly organized and detail-oriented with strong multitasking abilities
  • Dependable, steady worker with a positive, team-oriented attitude
  • Quick learner with strong notetaking and documentation skills


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